Full Potential Solutions Manager Interview Questions and Answers

Test cases for a chatbot should cover various user interactions and scenarios to ensure functionality and user satisfaction.

• Verify chatbot responds correctly to greetings (e.g., 'Hello', 'Hi').

• Test handling of FAQs (e.g., 'What are your hours?').

• Check for proper escalation to human agents when needed.

• Ensure chatbot understands and responds to varied phrasing (e.g., 'Can you help me?' vs. 'I need assistance').

• Validate e...read more

Test cases for login scenarios

• Verify successful login with valid credentials

• Verify error message for invalid username/password

• Verify session timeout after inactivity

• Verify account lockout after multiple failed attempts

There are various testing frameworks available for chat bots such as Botium, Testim, and Dialogflow.

• Botium is an open-source chatbot testing framework that supports multiple platforms and languages.

• Testim is a cloud-based testing platform that offers AI-powered chatbot testing.

• Dialogflow provides a testing console to test the chatbot's responses and intents.

It depends on the specific use case and requirements of the chat bot.

• Batch processing can be useful for handling large volumes of requests and responses.

• Real-time processing may be necessary for certain types of chat bots, such as those used for customer support.

• Consider the trade-offs between response time and accuracy when deciding on a processing approach.

No, I will never skip testing or provide false results.

• Testing is crucial for ensuring the quality and safety of the product.

• Providing false results can have serious consequences for the company and its customers.

• Skipping testing goes against ethical and professional standards.

• I will always prioritize the accuracy and integrity of the testing process.

A regression framework is designed by defining the problem, selecting the appropriate algorithm, preparing the data, training the model, and evaluating its performance.

• Define the problem and select the appropriate algorithm

• Prepare the data by cleaning, transforming, and splitting into training and testing sets

• Train the model using the training set

• Evaluate the model's performance using the testing set and metrics such a...read more

Agile ceremonies are essential for effective collaboration and communication within Agile teams.

• Agile ceremonies are regular meetings that help teams stay aligned and focused on their goals.

• These ceremonies include daily stand-ups, sprint planning, sprint reviews, and retrospectives.

• They provide opportunities for team members to share progress, identify obstacles, and make adjustments.

• Agile methodologies promote flexib...read more