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Full Creative Chat Support Executive Interview Questions and Answers

Updated 12 Oct 2023

Full Creative Chat Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - English Test using mobile app 

(1 Question)

  • Q1. I was shortlisted for the 1st round i.e a english test using a mobile app to test one's english proficiency.
Round 2 - One-on-one 

(1 Question)

  • Q1. Upon completing the English Test, I was shortlisted for the round -2, a video call interview with the HR recruiter. Questions: 1. What are your Hobbies? 2. How will you handle a rude customer? 3. What is...

Interview Preparation Tips

Topics to prepare for Full Creative Chat Support Executive interview:
  • Basic customer support role que
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

General topic like ott vs theatre.it is very easy if your good with communication.

Round 3 - Aptitude Test 

Listening and reading and writing skills were evaluated..bit tough though

Round 4 - One-on-one 

(1 Question)

  • Q1. Given a scenario to test your logical ability

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience and qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident!

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About previous companies.
  • Q2. About my self

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with formal dress code.
Positive attitude.

I applied via Company Website and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude is the best part of salesman.

Round 3 - Group Discussion 

Group discussion is improve of sales of company.

Round 4 - HR 

(1 Question)

  • Q1. Do you know sale in the market.
  • Ans. 

    Yes, I am aware of the current sales trends in the market.

    • I keep myself updated with the latest market trends and sales figures.

    • I regularly attend industry conferences and seminars to stay informed.

    • I have experience in analyzing sales data and identifying areas for improvement.

    • For example, in my previous role, I noticed a decline in sales for a particular product and implemented a targeted marketing campaign to boost s...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Coca-Cola Company Sales Executive interview:
  • No courses ar suggest for interv
Interview preparation tips for other job seekers - I am hard working and verykeen learn new things. lam completed in sales. B2B sales, marketing research technigues, client handeling and compititor analysis.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Be confident inquiry about your past experience

Round 3 - Aptitude Test 

Your confidence .your look your knowledge about concern area , with business turnover

Interview Preparation Tips

Interview preparation tips for other job seekers - Examine your past experience and product which was you dealing.how face chalange and how to deal with
beverages products according to your knowledge

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General reasoning and english

Interview Preparation Tips

Topics to prepare for DISH TV Customer Service Executive interview:
  • Business and churn
Interview preparation tips for other job seekers - Lear about operations in DTH industry...how to run SF and company owned service center

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
  • Q2. Studdy information
  • Q3. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

  • Answered by AI
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .

Full Creative Interview FAQs

How many rounds are there in Full Creative Chat Support Executive interview?
Full Creative interview process usually has 3-4 rounds. The most common rounds in the Full Creative interview process are Resume Shortlist, One-on-one Round and Group Discussion.
What are the top questions asked in Full Creative Chat Support Executive interview?

Some of the top questions asked at the Full Creative Chat Support Executive interview -

  1. I was shortlisted for the 1st round i.e a english test using a mobile app to te...read more
  2. Given a scenario to test your logical abil...read more

Tell us how to improve this page.

Full Creative Chat Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Full Creative Chat Support Executive Salary
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₹2.6 L/yr - ₹5 L/yr
15% more than the average Chat Support Executive Salary in India
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