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Flipkart

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30+ Interview Questions and Answers

Updated 28 Sep 2024
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Q1. Strategy assignment: Assume that Flipkart owned E-kart Logistics was thinking of entering the 'courier' business and how you as a product manager would go about figuring this opportunity?

Ans.

To assess the opportunity of entering the courier business, I would conduct market research, analyze competition, evaluate logistics capabilities, and develop a business plan.

  • Conduct market research to identify demand and potential customers

  • Analyze competition to understand market share and pricing strategies

  • Evaluate E-kart Logistics' logistics capabilities and infrastructure

  • Develop a business plan outlining the strategy, financial projections, and operational requirements

  • Con...read more

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Q2. How will you design a Product for an apartment complex where the apartment owners need to use certain club facilities like Gym, Garden, Book club etc?

Ans.

Designing a product for apartment owners to access club facilities

  • Conduct a survey to understand the needs and preferences of apartment owners

  • Create a mobile app or web portal for easy booking and access to facilities

  • Implement a membership system to ensure fair usage of facilities

  • Offer incentives for frequent usage or referrals

  • Partner with local businesses to offer discounts or promotions to members

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Q3. Can you give me the total number of Tubelights in Bangalore?

Ans.

It is impossible to give an accurate number without conducting a survey or having access to official data.

  • There is no centralized database or registry of tubelights in Bangalore.

  • The number of tubelights in Bangalore is constantly changing due to new installations and replacements.

  • The number of tubelights also varies depending on the type of building and its usage.

  • Without conducting a survey or having access to official data, it is impossible to give an accurate number.

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Q4. How would you measure the success of Google search results?

Ans.

Success of Google search results can be measured through various metrics.

  • Click-through rate (CTR) of top results

  • Time spent on search results page

  • Number of searches per user session

  • Bounce rate of search results page

  • User satisfaction surveys

  • Number of repeat searches

  • Conversion rate of search results

  • Accuracy of search results

  • Number of search result pages viewed per session

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Q5. How would you give recommendations to Sellers on Flipkart?

Ans.

I would give recommendations to sellers on Flipkart by analyzing their sales data, identifying areas of improvement, and suggesting strategies to increase sales.

  • Analyze sales data to identify top-selling products and categories

  • Suggest pricing strategies to increase sales and profitability

  • Recommend marketing and advertising campaigns to reach new customers

  • Provide feedback on product listings and descriptions to improve visibility and sales

  • Offer guidance on inventory management...read more

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Q6. How would you determine the dip in GMV of Flipkart?

Ans.

To determine dip in GMV of Flipkart, analyze sales data, customer feedback, and market trends.

  • Analyze sales data to identify any sudden drops or trends over time

  • Gather customer feedback to understand any issues or concerns affecting sales

  • Monitor market trends and competition to identify external factors impacting GMV

  • Consider any changes in pricing, promotions, or product offerings that may affect sales

  • Use data analysis tools and techniques to identify patterns and insights

  • Col...read more

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Q7. Flipkart Big Billion day sale is ongoing and you are to be vigilant w.r.t scale issues. You see that the time to complete orders is increasing.

Ans.

I would investigate the root cause of the increase in order completion time and take necessary actions to resolve the issue.

  • Check if there are any technical issues causing the delay

  • Analyze the traffic and order volume to ensure the infrastructure can handle the load

  • Collaborate with the engineering team to optimize the system performance

  • Communicate with the customer support team to manage customer expectations

  • Monitor the situation closely and take proactive measures to prevent...read more

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Q8. What would you do to get sellers sign up quickly? Take certain baseline assumptions.

Ans.

To get sellers sign up quickly, offer incentives, simplify the sign-up process, and provide clear benefits.

  • Offer sign-up bonuses or discounts to incentivize sellers

  • Simplify the sign-up process by reducing the number of steps and required information

  • Clearly communicate the benefits of signing up, such as increased visibility and sales potential

  • Provide excellent customer support to address any concerns or questions

  • Utilize social media and targeted advertising to reach potential...read more

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Q9. How would you make e-commerce experience more social?

Ans.

Introduce social media integration, personalized recommendations, user reviews and ratings.

  • Integrate social media platforms to allow users to share their purchases and reviews

  • Provide personalized recommendations based on user's social media activity and interests

  • Allow users to rate and review products, and interact with other users' reviews

  • Create a community forum for users to discuss products and share their experiences

  • Offer incentives for users to refer friends and family t...read more

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Q10. How will I predict the weekly demand of air conditioners at SKU level for every Pin code of the country.

Ans.

To predict weekly demand of air conditioners at SKU level for every Pin code of the country, we can use historical sales data, weather forecasts, and demographic information.

  • Analyze historical sales data to identify trends and patterns

  • Consider weather forecasts to anticipate demand during hot weather

  • Use demographic information to understand consumer behavior in different regions

  • Utilize machine learning algorithms to improve accuracy of predictions

  • Regularly update and adjust p...read more

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Q11. If Flipkart wants to enter into selling Jewelry what should it do?

Ans.

Flipkart should conduct market research, partner with trusted jewelry brands, ensure quality control, and provide a seamless online shopping experience.

  • Conduct market research to understand the demand for jewelry online

  • Partner with trusted jewelry brands to offer a wide range of products

  • Ensure quality control by verifying the authenticity and purity of the jewelry

  • Provide a seamless online shopping experience with detailed product descriptions, high-quality images, and secure ...read more

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Q12. Design a warehouse storage space for a category of products.

Ans.

Designing a warehouse storage space for a category of products.

  • Identify the category of products and their storage requirements

  • Determine the size and layout of the warehouse

  • Choose appropriate storage systems such as pallet racking, shelving, or mezzanine floors

  • Consider factors such as accessibility, safety, and efficiency

  • Implement a system for inventory management and tracking

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Q13. Describe the architecture for a product that you’ve worked on? What type of replication were you using (MySQL DB)?

Ans.

I worked on a product with a microservices architecture using MySQL DB for replication.

  • The product had a microservices architecture with each service having its own database.

  • We used MySQL DB for replication to ensure data consistency across all services.

  • We also implemented load balancing and caching to improve performance.

  • The architecture allowed for easy scaling and maintenance of the product.

  • Examples of services included user management, payment processing, and content deli...read more

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Q14. Price & Cost Structure if Flipkart rents heavy home appliances instead of selling. Where can it save money?

Ans.

Renting heavy home appliances instead of selling - cost-saving measures for Flipkart

  • Reduced inventory costs as fewer appliances need to be purchased and stored

  • Lower transportation costs as appliances can be rented out from local warehouses instead of being shipped from a central location

  • Less need for after-sales service and support as appliances are returned after use

  • Potential for higher profit margins as rental fees can be set higher than the cost of purchasing and selling t...read more

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Q15. Design a movie-booking app for elder people (someone who is not very tech-savvy and just started using smartphones).

Ans.

A movie-booking app designed for elder people who are not tech-savvy.

  • Simple and intuitive user interface with large fonts and buttons.

  • Option to book tickets over the phone with customer support.

  • Ability to filter movies by genre and language.

  • Option to save favorite theaters and movies for easy access.

  • Integration with Google Maps for easy navigation to theaters.

  • Option to receive reminders for upcoming movies and showtimes.

  • Clear instructions and tutorials for first-time users.

  • Op...read more

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Q16. What parameters will you use to decide the priorities in a feature backlog.

Ans.

Prioritization of feature backlog based on parameters

  • Customer needs and feedback

  • Business goals and objectives

  • Technical feasibility and complexity

  • Market trends and competition

  • Impact on user experience and revenue

  • Cost and resources required

  • Risk and compliance

  • Dependencies and timelines

  • Value and ROI

  • Urgency and criticality

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Q17. What is your biggest fear? Is it that your feature will not be prioritized?

Ans.

My biggest fear is not meeting customer needs

  • I prioritize customer feedback and needs in my feature development

  • I conduct thorough research and analysis to ensure customer satisfaction

  • I regularly communicate with customers to gather feedback and make improvements

  • I am open to constructive criticism and willing to make changes to meet customer needs

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Q18. What do you do if engineering lead refuses to build a particular feature?

Ans.

Collaborate with engineering lead to understand their concerns and find a solution together.

  • Listen to the engineering lead's concerns and try to understand their perspective.

  • Discuss the importance of the feature and how it aligns with the product roadmap.

  • Explore alternative solutions or compromises that could address the engineering lead's concerns.

  • If necessary, escalate the issue to higher management for resolution.

  • Ultimately, prioritize the feature based on its impact on th...read more

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Q19. How will you design a solution for Bangalore traffic?

Ans.

Designing a solution for Bangalore traffic requires a multi-faceted approach.

  • Conduct a thorough analysis of traffic patterns and identify bottlenecks

  • Implement smart traffic management systems such as intelligent traffic signals and real-time traffic updates

  • Encourage the use of public transportation and carpooling through incentives and infrastructure improvements

  • Promote the use of bicycles and walking by creating dedicated lanes and pedestrian-friendly areas

  • Collaborate with c...read more

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Q20. How will launch the Air conditioner category on Flipkart?

Ans.

Launch Air conditioner category on Flipkart by creating a comprehensive marketing strategy.

  • Conduct market research to identify target audience and their preferences

  • Collaborate with top AC brands to offer a wide range of products

  • Create a user-friendly interface for easy navigation and purchase

  • Offer competitive pricing and discounts to attract customers

  • Launch a promotional campaign across various channels to create buzz

  • Provide excellent customer service to ensure customer satis...read more

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Q21. How will you launch a grocery service for Flipkart?

Ans.

To launch a grocery service for Flipkart, I would focus on building a strong supply chain, partnering with local grocery stores, and creating a user-friendly app.

  • Build a strong supply chain to ensure timely delivery of fresh groceries

  • Partner with local grocery stores to expand the product range and reach

  • Create a user-friendly app with features like easy navigation, personalized recommendations, and multiple payment options

  • Offer attractive discounts and deals to attract custom...read more

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Q22. How will you deal with engineering team in a prioritization conflict?

Ans.

I will collaborate with the engineering team to understand their concerns and work towards a mutually beneficial solution.

  • Listen to the engineering team's concerns and priorities

  • Explain the business goals and priorities

  • Work together to find a solution that meets both business and engineering needs

  • Consider the impact on customers and stakeholders

  • Communicate the decision and reasoning clearly to all parties involved

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Q23. What was the technology stack used in this product?

Ans.

The technology stack used in this product includes Java, Spring Boot, React, and PostgreSQL.

  • Backend developed using Java and Spring Boot

  • Frontend developed using React

  • Database used is PostgreSQL

  • Other technologies used include Docker and Kubernetes

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Q24. Convince a big electronics firm to choose Flipkart and e-retail and not go to offline shops.

Ans.

Flipkart offers a wider reach, cost-effective solutions, and better customer insights compared to offline shops.

  • Flipkart has a larger customer base and can reach customers in remote areas where offline shops may not be present.

  • E-retail is more cost-effective as it eliminates the need for physical stores and reduces overhead costs.

  • Flipkart provides better customer insights through data analytics, which can help the electronics firm make informed decisions about their products ...read more

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Q25. How will you measure the success of Google Photos?

Ans.

Success of Google Photos will be measured by user engagement, retention, and growth.

  • Track the number of active users and their frequency of use

  • Monitor user retention rate and identify reasons for churn

  • Analyze user feedback and ratings to identify areas of improvement

  • Measure the growth of the user base and market share

  • Track revenue generated through premium features and advertising

  • Compare performance against competitors in the market

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Q26. Product/System architecture of the product you worked on.

Ans.

I worked on a product with a microservices architecture.

  • The product was built using a microservices architecture with each service responsible for a specific functionality.

  • We used Docker containers to deploy and manage the services.

  • The services communicated with each other using REST APIs.

  • We used Kubernetes for orchestration and scaling of the services.

  • The architecture allowed for easy maintenance and scalability of the product.

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Q27. Design an elevator system for a building?

Ans.

Designing an elevator system for a building

  • Determine the number of floors and the maximum number of people per elevator

  • Consider peak hours and traffic flow

  • Include emergency features such as alarms and backup power

  • Incorporate smart technology for efficient operation

  • Ensure compliance with safety regulations and accessibility standards

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Q28. How do you measure product quality?

Ans.

Product quality can be measured through customer feedback, testing, and adherence to industry standards.

  • Collect customer feedback through surveys, reviews, and ratings

  • Conduct testing to ensure functionality, usability, and performance

  • Adhere to industry standards and regulations

  • Track and analyze metrics such as defect rate, customer satisfaction, and retention

  • Continuously improve and iterate based on feedback and data

  • Example: Apple measures product quality through customer sat...read more

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Q29. Design a smart dialer app ( No voice/NLP).

Ans.

A smart dialer app that suggests contacts based on time, location, and frequency of calls.

  • Uses machine learning algorithms to predict and suggest contacts

  • Integrates with calendar and location data to suggest relevant contacts

  • Allows users to set preferences and prioritize contacts

  • Provides analytics on call history and usage patterns

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Q30. Why Product?

Ans.

Product management is the perfect blend of creativity, strategy, and execution.

  • Product management allows me to work on innovative solutions that solve real-world problems.

  • I enjoy collaborating with cross-functional teams to bring a product to market.

  • Product management provides the opportunity to continuously learn and grow in a dynamic industry.

  • I am passionate about creating products that improve people's lives and make a positive impact.

  • For example, as a product manager at X...read more

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Q31. Should Uber acquire Rapido

Ans.

Uber should consider acquiring Rapido to expand their services in the transportation industry.

  • Acquiring Rapido would allow Uber to enter the bike taxi market, which is a growing segment in India.

  • Rapido has a strong presence in the Indian market with a large customer base, which could benefit Uber's expansion strategy.

  • Uber could leverage Rapido's technology and expertise in the bike taxi sector to enhance their own services.

  • The acquisition could help Uber compete more effectiv...read more

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HQ - Bangalore,Karnataka, India
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