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Flipkart Customer Support Executive Interview Questions and Answers
Flipkart Customer Support Executive Interview Experiences
18 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
Ask about abilities and experience,
Strength and weekness, education qualification
Interview Preparation Tips
Focus on body language
Learn how to listen
Be vulnerable
(5 Questions)
- Q1. About my self and my skill
- Q2. My strenght my weekness
- Q3. About customer support and bpo
- Q4. As a frasher what will me hire
- Q5. Why are you hire and why you are feet for this job?
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Apr 2022. There were 2 interview rounds.
(4 Questions)
- Q1. About self introduction About my studies
- Q2. About job profile About my last birthday
- Q3. About my location and some other related questions
- Q4. Asked about how I managed my job
Interview Preparation Tips
- Job profile
The process is good and helpful
What people are saying about Flipkart
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduce Yourself?
- Ans. As You Know, My Name is this(your name). I live In (Your City). I have Graudated in (Your Sbuject) with your passing year. I have 4 members in my family.
- Q2. Yesterday Routine. Halfday Routine.
- Q3. My Favourite Pet or and other topic for 2-3 mints to check your communication skill.
- Q4. About your hobby and your city.
Interview Preparation Tips
Be Positive.
Be Fluent.
Take seconds to answer your question not much more time.
Flipkart interview questions for designations
miss candy
I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.
(1 Question)
- Q1. The client round is bit difficult for non English speakers.. they will ask about your current status and hobbies and then just check your conversation skils in English and Hindi both
Interview Preparation Tips
Just be yourself.
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
Focus Locus
Flipkart Interview FAQs
The duration of Flipkart Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Flipkart Customer Support Executive Interview Process
based on 5 interviews
2 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
Customer Support Executive Interview Questions from Similar Companies
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Flipkart Customer Support Executive Reviews and Ratings
based on 63 reviews
Rating in categories
|
Senior Executive
2.5k
salaries
|  ₹2 L/yr - ₹9 L/yr |
|
Operations Executive
1.8k
salaries
| ₹1.1 L/yr - ₹6.5 L/yr |
|
Team Lead
1.8k
salaries
| ₹1.2 L/yr - ₹9.8 L/yr |
|
Assistant Manager
1.5k
salaries
| ₹6 L/yr - ₹21 L/yr |
|
Executive
1.3k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
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