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First Credit Services Collections Executive Interview Questions and Answers

Updated 21 Sep 2021

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Collections Executive Interview Questions

user image Anonymous

posted on 21 Sep 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not go to this company what so ever. Don't get into the trap if the consultancy says lakhs of rupees of incentives, the worst company I have ever experienced in my whole 6 years of bpo career. Due to pandemic I had to accept the opportunity to work here. I had read reviews of this company online however I thought of giving it a shot . They were right, the reviews were true. For the first 3 months you may achieve your target but after that you'll get moved to a different campaign where the target will be high and you won't be able to achieve your target. It is hard to explain in detail here because there is a lot going on. Trust me guys if you're looking to work long term don't come here. There is no internal communications, there is no official email address to communicate with. HR is not really an HR, you won't get reply till 3 days from HR your concerns are nothing here. Meetings are a complete mess. Meetings are only and only done for quality in which there are mix of two teams and they keeping repeating the same thing in every single meet. Rest companies will send you feedback on outlook but here no communication, no professionalism at all. This company is just for the namesake otherwise it is empty from within. The foundation of this company is not strong. Sometimes it seems it's a scam they are running.
Advice - those who are looking for tp may join here but those who are a bit serious about their work and career PLEASE DONT HET YOUR SELF INTO THIS COMPANY.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction, why you choose BPO
  • Q2. What is credit card and debit card
3

Technical Round (3 Questions)

  • Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
  • Q2. Where do you see yourself after 5 years, difference between debit card and credit card
  • Q3. Say something about your family
4

Assignment Round

Self introduction, what I did after my graduation, why you want to work in iEnergizer

I applied via Referral and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

It's about any thing like favourite sport's or favourite person

3

HR Round (2 Questions)

  • Q1. Hr discussion about the salary and process
  • Q2. Do you have any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Q connect is good company we having all good facilities

I applied via Walk-in and was interviewed before Jan 2021.

3 Interview Rounds

Interview Questions

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction, why you choose BPO
  • Q2. What is credit card and debit card
3

Technical Round (3 Questions)

  • Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
  • Q2. Where do you see yourself after 5 years, difference between debit card and credit card
  • Q3. Say something about your family
4

Assignment Round

Self introduction, what I did after my graduation, why you want to work in iEnergizer

I applied via AmbitionBox and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction and work experience work knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Axis bank me Agriculture process me customer collection

I applied via Walk-in and was interviewed before Jan 2021.

3 Interview Rounds

Interview Questions

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in May 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

Group Discussion Round

CBSL AGENT KE SATH DRA MITTNG only

3

One-on-one Round (2 Questions)

  • Q1. CBSL AGENT ka interview Lena chahiye uske bad uska promotion karna chahiye and salary increase karni chahiye.
  • Q2. Salary increase karni chahiye.

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based on 1 First Credit Services interview
Recruitment Consultant
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Low Confidence means the data is based on a small number of responses received from the candidates.
First Credit Services Collections Executive Salary
based on 11 salaries
₹2.5 L/yr - ₹5.7 L/yr
94% more than the average Collections Executive Salary in India
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First Credit Services Collections Executive Reviews and Ratings

based on 4 reviews

1.2/5

Rating in categories

1.3

Skill development

1.2

Work-Life balance

1.2

Salary & Benefits

1.1

Job Security

1.2

Company culture

1.2

Promotions/Appraisal

1.2

Work Satisfaction

Explore 4 Reviews and Ratings
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