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First Credit Services Collections Executive Interview Questions and Answers

Updated 21 Sep 2021

First Credit Services Collections Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to get into collections?
  • Ans. Because I have experience and I know how, what and when to pitch to get the money out.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not go to this company what so ever. Don't get into the trap if the consultancy says lakhs of rupees of incentives, the worst company I have ever experienced in my whole 6 years of bpo career. Due to pandemic I had to accept the opportunity to work here. I had read reviews of this company online however I thought of giving it a shot . They were right, the reviews were true. For the first 3 months you may achieve your target but after that you'll get moved to a different campaign where the target will be high and you won't be able to achieve your target. It is hard to explain in detail here because there is a lot going on. Trust me guys if you're looking to work long term don't come here. There is no internal communications, there is no official email address to communicate with. HR is not really an HR, you won't get reply till 3 days from HR your concerns are nothing here. Meetings are a complete mess. Meetings are only and only done for quality in which there are mix of two teams and they keeping repeating the same thing in every single meet. Rest companies will send you feedback on outlook but here no communication, no professionalism at all. This company is just for the namesake otherwise it is empty from within. The foundation of this company is not strong. Sometimes it seems it's a scam they are running.
Advice - those who are looking for tp may join here but those who are a bit serious about their work and career PLEASE DONT HET YOUR SELF INTO THIS COMPANY.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced Collections Executive with a proven track record of successfully recovering outstanding debts.

    • Over 5 years of experience in debt collection

    • Proficient in negotiating payment plans with clients

    • Strong communication and problem-solving skills

    • Familiar with legal regulations related to debt collection

    • Achieved 20% increase in debt recovery rate in previous role

  • Answered by AI
  • Q2. What was the work experience
  • Ans. 

    I have 5 years of experience in collections, working for a financial institution.

    • Worked on collecting overdue payments from customers

    • Negotiated payment plans with delinquent accounts

    • Managed a portfolio of accounts to ensure timely payments

    • Utilized collection software to track progress and update account information

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Quick HR response for interview inquiries, the onboarding training was quite fun.The salary package is good too.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, why you choose BPO
  • Q2. What is credit card and debit card
  • Ans. 

    Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.

    • Credit card allows users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.

    • Debit card deducts funds directly from the user's bank account when making a purchase.

    • Credit cards often come with rewards and benefits, while debit cards do not.

    • Both cards can be use...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
  • Q2. Where do you see yourself after 5 years, difference between debit card and credit card
  • Q3. Say something about your family
Round 4 - Assignment 

Self introduction, what I did after my graduation, why you want to work in iEnergizer

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

It's about any thing like favourite sport's or favourite person

Round 3 - HR 

(2 Questions)

  • Q1. Hr discussion about the salary and process
  • Q2. Do you have any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Q connect is good company we having all good facilities

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join in R1

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all should prepare for the interview and also have to go through about the company description. Well, some may be similar but some may not. Should have confident, all you got to do is just say what you know.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. It can be anything you have to speak on for a minute or two.
Round 2 - One-on-one 

(1 Question)

  • Q1. COMMUNICATION SKILLS WERE CHECKED.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. What is the difference between sympathy and empathy?
  • Q2. What is the difference between credit and debit?
  • Q3. Why have you chosen to apply to this company instead of other companies?

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First Credit Services Collections Executive Salary
based on 11 salaries
₹2.5 L/yr - ₹5.7 L/yr
95% more than the average Collections Executive Salary in India
View more details

First Credit Services Collections Executive Reviews and Ratings

based on 6 reviews

1.1/5

Rating in categories

1.1

Skill development

1.1

Work-life balance

1.4

Salary

1.7

Job security

1.1

Company culture

1.1

Promotions

1.1

Work satisfaction

Explore 6 Reviews and Ratings
Customer Service Associate
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₹2.7 L/yr - ₹5.1 L/yr

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₹2.5 L/yr - ₹5.7 L/yr

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