Provana Collections Executive Interview Questions and Answers

Q1. Tell me about yourself.
Ans. 
Experienced Collections Executive with a proven track record of successfully recovering outstanding debts.
• Over 5 years of experience in debt collection

• Proficient in negotiating payment plans with clients

• Strong communication and problem-solving skills

• Familiar with legal regulations related to debt collection

• Achieved 20% increase in debt recovery rate in previous role
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Q2. What was the work experience
Ans. 
I have 5 years of experience in collections, working for a financial institution.
• Worked on collecting overdue payments from customers

• Negotiated payment plans with delinquent accounts

• Managed a portfolio of accounts to ensure timely payments

• Utilized collection software to track progress and update account information
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Q1. It can be anything you have to speak on for a minute or two.
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Q1. COMMUNICATION SKILLS WERE CHECKED.
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Experience in Privious company?