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I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.
To close customer complaints, actively listen to their concerns, empathize with their frustrations, offer a solution or compensation, and follow up to ensure satisfaction.
Listen attentively to the customer's complaint
Empathize with their frustrations and acknowledge their feelings
Offer a solution or compensation to resolve the issue
Follow up with the customer to ensure their satisfaction
To resolve the issue, identify the root cause, develop a plan, and implement solutions.
Identify the root cause of the issue
Develop a plan to address the issue
Implement solutions based on the plan
Monitor and evaluate the effectiveness of the solutions
Make necessary adjustments if needed
Top trending discussions
I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
Coding test was on a hacker rank platform
Fair enough with good focus on os and dbms
I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.
I was interviewed in Apr 2023.
Casting should be thorough
Aluminium die Casting
based on 4 interviews
Interview experience
based on 14 reviews
Rating in categories
Engineer
170
salaries
| ₹1.9 L/yr - ₹6 L/yr |
Assistant Manager
159
salaries
| ₹4.4 L/yr - ₹12 L/yr |
Quality Engineer
132
salaries
| ₹1.7 L/yr - ₹5.5 L/yr |
Production Engineer
118
salaries
| ₹2 L/yr - ₹7 L/yr |
Senior Engineer
97
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
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