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FIS Customer Service Associate Interview Questions and Answers
Updated
18 Apr 2024
7 interviews found
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Anonymous
I applied via Company Website and was interviewed in Mar 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. What do you understand by BPO? View Answers (3)
- Q2. What is empathy and how to deal with the customer if customer irritate with your service? View Answers (3)
3
Coding Test Round
Basically it's a normal versant test
Interview Preparation Tips
Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you'll never get a job if you don't try.
suraj sharma
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
It only ask about mathematical , and grammatical knowledge
2
HR Round (1 Question)
- Q1. Normal introduction , and looking communication skills Add Answer
3
Technical Round (1 Question)
- Q1. What is cx service , how can you tackle a difficult cx View Answers (1)
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic introduction, company's profile. Add Answer
2
Aptitude Test Round
AMCAT Assessment takes place
I applied via Referral and was interviewed in Feb 2022.
2 Interview Rounds
1
HR Round (6 Questions)
- Q1. Share details of your previous job. Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. What is your family background? Add Answer
- Q4. Why are you looking for a change? Add Answer
- Q5. What are your strengths and weaknesses? Add Answer
- Q6. Tell me about yourself. Add Answer
2
Aptitude Test Round
Bpat test online
Interview Preparation Tips
Topics to prepare for FIS Customer Service Associate interview:
- bpat
FIS interview questions for designations
I applied via Company Website and was interviewed in Dec 2021.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is your family background? View Answers (1)
- Q2. Where do you see yourself in 5 years? View Answers (1)
- Q3. Tell me about yourself. View Answers (1)
2
HR Round (3 Questions)
- Q1. What is your family background? Add Answer
- Q2. Where do you see yourself in 5 years? Add Answer
- Q3. Tell me about yourself. Add Answer
Interview Preparation Tips
Topics to prepare for FIS Customer Service Associate interview:
- UPSC
- Stenography
- Sales
- Communication Skills
I applied via Recruitment Consultant
3 Interview Rounds
Interview Questions
- Q1. Tell me about yourself?
View Answers (2)
- Q2. If you have to change one thing about your behavior what would it be?
Add Answer
- Q3. Where do you see yourself after 5 years?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - just be confident and focus on the communication skill and be honest
I applied via Walk-in and was interviewed before Feb 2020.
3 Interview Rounds
Interview Questions
- Q1. General questions
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Should have great typing skills
Good communication skills
Be confident
Initially say yes for rotational shifts later on when u get one u can talk to them
Good communication skills
Be confident
Initially say yes for rotational shifts later on when u get one u can talk to them
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about FIS?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
It's nice one to be honest
2
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - work on communication skills
I applied via Campus Placement and was interviewed before Aug 2021.
3 Interview Rounds
1
Group Discussion Round
We are 10 people are giving gd one by one
2
Assignment Round
This was telly calling round
3
HR Round (2 Questions)
- Q1. That was my final round...HR was asking about my studies experience and was taking my introduction etc... Add Answer
- Q2. Introduction
Experience
Studies
Suitable for come office Add Answer
Interview Preparation Tips
Topics to prepare for Paytm Customer Service Associate interview:
All the best
- General knowledge
- Current affairs
All the best
I applied via Recruitment Consultant and was interviewed before Oct 2020.
Interview Questions
- Q1. I'm freelancer
Add Answer
- Q2. Sir I help you plz I'm nerves
Add Answer
- Q3. Learning skills and terend
Add Answer
- Q4. Learning me and terend me
Add Answer
- Q5. Learning me terend me customer service skills
Add Answer
- Q6. Customer service skills learn me
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - No advice I'm new freelancer and I'm new jobe
FIS Interview FAQs
How many rounds are there in FIS Customer Service Associate interview?
FIS interview process usually has 2-3 rounds. The most common rounds in the FIS interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for FIS Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FIS. The most common topics and skills that interviewers at FIS expect are international bpo, customer support, Customer Service, bpo and customer.
What are the top questions asked in FIS Customer Service Associate interview?
Tell us how to improve this page.
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People are getting interviews through
based on 6 FIS interviews
Company Website
WalkIn
Recruitment Consultant
Referral
33%
17%
17%
17%
16% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join FIS Advancing the way the world pays, banks and investments
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
26%
more
than the average Customer Service Associate Salary in India
View more details
FIS Customer Service Associate Reviews and Ratings
based on 61 reviews
Rating in categories
|
Senior Software Engineer
2.8k
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|  ₹7.8 L/yr - ₹29 L/yr |
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Software Engineer
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| ₹4.1 L/yr - ₹16 L/yr |
|
Lead Engineer
738
salaries
| ₹7.3 L/yr - ₹26.4 L/yr |
|
Team Member
686
salaries
| ₹1.4 L/yr - ₹6 L/yr |
|
Senior Leader Engineer
644
salaries
| ₹12 L/yr - ₹30.5 L/yr |
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