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FedEx Express

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4.0

based on 1.2k Reviews

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FedEx Express Customer Service Representative Interview Questions and Answers

Updated 17 Jun 2024

FedEx Express Customer Service Representative Interview Experiences

3 interviews found

Customer Service Representative Interview Questions & Answers

user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
    • Add your answer
  • Q2. Another about the salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

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Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 21 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

What people are saying about FedEx Express

View All
a scrum master
6d
Should I join a company rated 2.6 in ambition box when I dont have a job and no offer in hand?
Hi everyone, My LWD in last company was in Dec 2024 and I dont have any job now and no interviews are lined up. However,I got an offer letter from the company based out of Hyderabad Now this company has 2.6 rating in ambition box pretty low. Some comments I found are salary on 7th, then politics from old employees, even company firing you. SHOULD I JOIN THIS COMPANY? OR WAIT FOR MORE INTERVIEWS? EVEN IF I WANTED TO PUSH THE JOINING DATE LATER TO SEE IFF I GET BETTER OPPORTUNITIES OR NOT, HOW DO I APPROACH THE HR TO PISHBACK THE JOINING DATE TO A LATER DATE? Please suggest
Got a question about FedEx Express?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Inside Sales Representative Interview Questions & Answers

TNT Express user image Anonymous

posted on 9 Sep 2020

Interview Questionnaire 

2 Questions

  • Q1. What about your future plans.
    • Add your answer
  • Q2. How about your future studies , want to move abroad.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be on time,be smart and maintian hygiene, you should look smart , dont be lazy and mess
Never hesitate if you have any question in mind related to timings and CTC. But dont show much interest with salary only. Also asked about job profile.
Dont be much friendly with interviewer, dont be so annoying.
Good luck
More about working at FedEx Express

FedEx Express Interview FAQs

How many rounds are there in FedEx Express Customer Service Representative interview?
FedEx Express interview process usually has 2 rounds. The most common rounds in the FedEx Express interview process are Resume Shortlist, Aptitude Test and HR.

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FedEx Express Customer Service Representative Salary
based on 52 salaries
₹1.9 L/yr - ₹4.3 L/yr
At par with the average Customer Service Representative Salary in India
View more details

FedEx Express Customer Service Representative Reviews and Ratings

based on 16 reviews

3.9/5

Rating in categories

3.5

Skill development

4.2

Work-life balance

3.9

Salary

4.5

Job security

4.4

Company culture

3.4

Promotions

3.5

Work satisfaction

Explore 16 Reviews and Ratings
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