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Fedbank Financial Services

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4.1

based on 600 Reviews

Video summary

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Fedbank Financial Services Customer Support Executive Interview Questions and Answers

Updated 30 Apr 2020

Fedbank Financial Services Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 25 Apr 2020

I applied via Walk-in and was interviewed in Oct 2019. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. About Gold appraisal and gold laon

Add your answer

Q2. How to observe Gold quality testing

Ans.

Gold quality testing can be observed through various methods.

One can observe the color and shine of the gold to determine its quality.
Gold can also be tested using acid to check its purity.
Electronic testing machines can also be used to determine the quality of gold.
One can also observe the hallmark stamp on the gold to check its authenticity.
It is important to ensure that the testing is done by a certified professiona

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very strict

Top trending discussions

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Interview Tips & Stories

zestyrose

works at

Infosys

Tips for getting interview call in naukri

I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤

Got a question about Fedbank Financial Services?

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

InCred Finance

Anonymous

posted on 3 Oct 2022

I applied via Monster and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Previous work experience, salary expectation

Add your answer

Q2. Tell about yourself, say something about customer service, what is your weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well and do your best to clear the interview

Customer Support Executive Interview Questions & Answers

BA Continuum

Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Aptitude Test

Easy to clear and nothing to worry

Round 3 - Aptitude Test

Easy to clear and nothing to worry

Round 4 - HR

(3 Questions)

Q1. What was last salary

Add your answer

Q2. Where do you stay and what is your current location

Add your answer

Q3. How much salary so you expect

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Care Executive Interview Questions & Answers

Home Credit Finance

Md Asamatullah

posted on 25 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Basic Introduction And Discipline

Add your answer

Q2. About Company And My Skills

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - That Company Was Very Helpful For My Career And Communication Skills Because That Company Was My First Company

Customer Support Executive Interview Questions & Answers

InCred Finance

Anonymous

posted on 3 Oct 2022

I applied via Monster and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Previous work experience, salary expectation

Add your answer

Q2. Tell about yourself, say something about customer service, what is your weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well and do your best to clear the interview

Customer Support Executive Interview Questions & Answers

BA Continuum

Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all tips

Round 2 - Aptitude Test

Easy to clear and nothing to worry

Round 3 - Aptitude Test

Easy to clear and nothing to worry

Round 4 - HR

(3 Questions)

Q1. What was last salary

Add your answer

Q2. Where do you stay and what is your current location

Add your answer

Q3. How much salary so you expect

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Relationship Manager Interview Questions & Answers

SBFC Finance

Anonymous

posted on 20 Aug 2022

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all tips

Round 2 - Assignment

It's totally depended on company test

Round 3 - HR

(1 Question)

Q1. 1.Self introduction 2.qualifications 3.Experiance

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to advice to company I don't have any advice to job seekers

Customer Relationship Manager Interview Questions & Answers

SBFC Finance

Anonymous

posted on 6 Oct 2021

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Why i'm shifting my job from my last company ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was small of about 10 minutes but it was good.

Customer Executive Interview Questions & Answers

BA Continuum

Anonymous

posted on 3 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. What are the qualities that I may provide you this job

Ans. I am a quick learn, hard worker, grab to the atmosphere and honest towards my work.

Answered Anonymously

Add your answer

Q2. What is needed more quality or quantity

Ans.

Both quality and quantity are important, but quality should be prioritized.

Quality ensures customer satisfaction and loyalty.
Quality products or services lead to positive word-of-mouth and referrals.
Quality reduces the need for rework or returns, saving time and resources.
Quantity alone may result in lower customer satisfaction if the products or services lack quality.
However, in some cases, quantity may be more import...

Answered by AI

View 1 more answer

Round 2 - Case Study

On the Laptop to read credit file

Round 3 - HR

(1 Question)

Q1. What will you prefer first home or work

Ans. I will make balance between my work and home

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and don't hesitate

Customer Service Associate Interview Questions & Answers

Hero FinCorp

Anonymous

posted on 11 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. Asked about operations process in banks

Add your answer

Q2. Availability in the weekends

Ans.

I am available to work on weekends.

I have no prior commitments on weekends.
I understand the importance of weekend availability in customer service.
I am willing to work flexible hours on weekends.
I have worked in jobs before that required weekend availability.
I am excited to be part of a team that values weekend availability.

Answered by AI

Add your answer

Q3. Complete Process of operations from file checking to how to give services to the customers

Ans.

The process involves file checking, understanding customer needs, providing solutions, and follow-up.

Check files for accuracy and completeness
Understand customer needs and requirements
Provide solutions and options to customers
Follow-up with customers to ensure satisfaction
Maintain records and documentation of customer interactions

Answered by AI

Add your answer

Q4. About the organisation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and relax ...Do not say no to any work

Fedbank Financial Services Interview FAQs

What are the top questions asked in Fedbank Financial Services Customer Support Executive interview?

Some of the top questions asked at the Fedbank Financial Services Customer Support Executive interview -

How to observe Gold quality test...read more
about Gold appraisal and gold l...read more

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Fedbank Financial Services Salaries in India

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