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Expo Job Consultancy Customer Consultant Interview Questions and Answers

Updated 27 Apr 2023

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Customer Consultant Interview Questions

user image Anonymous

posted on 27 Apr 2023

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Expo Job cunsaltancy and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Case Study Round

They give a situation of Customer nd solve it...

3

HR Round (4 Questions)

  • Q1. Job experience...
  • Q2. How to prefer job?...Part time/Alternate day...
  • Q3. What's your hobbies?
  • Q4. Salary package...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident nd share your experiences nd discribe your working ability...

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Sep 2021.

7 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Top tips to pass Aptitude test

3

Group Discussion Round

A discussion invoving a number of people who are connected by some shared activity intersted or quality.

4

Coding Test Round

Coding tests are eidely used by organizations as an intrinsic steps in the recruitment process.

5

HR Round (1 Question)

  • Q1. Every compay conducts an HR interview round to judge your personality your strengths your weaknesses ,capability to handle the role ro check your background and...read more
6

Aptitude Test Round

An aptitude test usually cnsists of section measuring verbal ability numerical etc

7

One-on-one Round (1 Question)

  • Q1. Est questions toAsk an intrviewers the balance careers

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a job target you believe interview ,become astar performer ay current job.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via AmbitionBox and was interviewed in Nov 2024.

8 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. COMPANY SHOULD KNOW ABOUT THEIR BASIC EDUCATUON,THEIR SPEAKING SKILLS,THEIR COORDINATION WITH OTHERS, ETC.
2

HR Round (1 Question)

  • Q1. WHICH WORK SHOULD BE DONE BY THAT PERSON.
3

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
4

One-on-one Round

5

Aptitude Test Round

BASIC KNOWLEDGE ABOUT ONLINE PLATFORM.DECISION MAKING ABILITY SHOULD BE THERE.

6

One-on-one Round (1 Question)

  • Q1. What are the interests of employees in the workplace?
7

Group Discussion Round

How freely he communicates with others.

8

Assignment Round

The company should be aware of the type of work he should prefer.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a versant round from Pearson.

2

One-on-one Round (1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
3

HR Round (1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Nov 2024.

2 Interview Rounds

1

Technical Round (4 Questions)

  • Q1. Electrical Maintenance
  • Q2. Customer service
  • Q3. Maintenance services
  • Q4. Rectify the error
2

Technical Round (2 Questions)

  • Q1. Most important things
  • Q2. Height recommended

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert

Expo Job Consultancy Interview FAQs

How many rounds are there in Expo Job Consultancy Customer Consultant interview?
Expo Job Consultancy interview process usually has 3 rounds. The most common rounds in the Expo Job Consultancy interview process are Resume Shortlist, Case Study and HR.

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HR Executive
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₹1.8 L/yr - ₹2.8 L/yr

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