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ExpertCallers Customer Relationship Officer Interview Questions and Answers for Experienced
ExpertCallers Customer Relationship Officer Interview Experiences for Experienced
1 interview found
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Introduce yourself.
- Q2. Wat do you know about customer.
- Ans.
Customers are individuals or businesses who purchase goods or services from a company.
Customers are the lifeblood of a business, as they provide revenue and feedback.
Building strong relationships with customers is crucial for long-term success.
Understanding customer needs and preferences helps in providing better products and services.
Customer satisfaction is key to retaining customers and attracting new ones.
Effective...
- Q3. How would you handle an angry customer.
- Ans.
I would listen to their concerns, empathize with them, apologize for the inconvenience, and offer a solution to resolve the issue.
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their feelings
Apologize for the inconvenience caused
Offer a solution to resolve the issue, such as a refund, replacement, or discount
Follow up with the customer to ensure their satisfaction
- Q4. Why did you choose this company.
- Q5. Why did you choose BPO field to work.
(4 Questions)
- Q1. Introduce yourself.
- Q2. Asked me about my experience in previous organization.
- Q3. Why did you quit from there.
- Q4. Salary discussion
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I applied via LinkedIn and was interviewed in Feb 2022. There were 3 interview rounds.
(1 Question)
- Q1. About your self and your back ground experience
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about your self
- Q2. What are your greatest strength
Interview Preparation Tips
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Altruist Technologies
Anonymous
posted on 4 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my native place. Basically they see the communication
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TTEC India
Amrendra pratap
posted on 24 Dec 2018
Interview Preparation Tips
Experience: First round was eassy writing. It was a simple eassy topic
I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.
Easy
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I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Banking related
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I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked my experience in Last Employment and difference between Customer service and customer support
Interview Preparation Tips
I applied via Job Portal and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Ans. Tell me about your previous job experiences
- Q2. Are you ready to relocate once office reopens
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Alldigi Tech
Anonymous
posted on 23 Jun 2022
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
(1 Question)
- Q1. Self introduction, experience (if any)
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ExpertCallers Customer Relationship Officer Interview Process for Experienced
based on 1 interview
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based on 11 reviews
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