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ExpertCallers

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3.6

based on 200 Reviews

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ExpertCallers Customer Relationship Officer Interview Questions and Answers

Updated 27 Aug 2023

ExpertCallers Customer Relationship Officer Interview Experiences

1 interview found

Customer Relationship Officer Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduce yourself.
    • Add your answer
  • Q2. Wat do you know about customer.
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of a business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Understanding customer needs and preferences helps in providing better products and services.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Effective...

    • Answered by AI
    Add your answer
  • Q3. How would you handle an angry customer.
  • Ans. 

    I would listen to their concerns, empathize with them, apologize for the inconvenience, and offer a solution to resolve the issue.

    • Listen actively to understand the customer's concerns

    • Empathize with the customer and acknowledge their feelings

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue, such as a refund, replacement, or discount

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
  • Q4. Why did you choose this company.
    • Add your answer
  • Q5. Why did you choose BPO field to work.
    • Add your answer
Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself.
    • Add your answer
  • Q2. Asked me about my experience in previous organization.
    • Add your answer
  • Q3. Why did you quit from there.
    • Add your answer
  • Q4. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nill

Top trending discussions

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Relationship Officer Interview Questions & Answers

Bpo Convergence user image Godala chandrateja

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. What is your memorable day
    • Add your answer

Customer Relationship Officer Interview Questions & Answers

Quess user image Anonymous

posted on 4 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What are your greatest strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Meet new people.

Relationship Manager Interview Questions & Answers

Altruist Technologies user image Anonymous

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Hobies and all thats it
    • Add your answer
Round 3 - Aptitude Test 

Maths, english, sentences

Round 4 - One-on-one 

(1 Question)

  • Q1. Client round they can ask anything
    • Add your answer

Customer Relationship Officer Interview Questions & Answers

Bpo Convergence user image Godala chandrateja

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. What is your memorable day
    • Add your answer

Customer Relationship Officer Interview Questions & Answers

Quess user image Anonymous

posted on 27 Mar 2022

I applied via LinkedIn and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - Asm taken interview 

(1 Question)

  • Q1. About your self and your back ground experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you get this job and dupeted anxis bank branch No branch senior support

Customer Relationship Executive Interview Questions & Answers

Altruist Technologies user image Anonymous

posted on 24 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. Speak in english 2 minutes
  • Ans. 

    I will talk about the importance of building strong relationships with customers in English for 2 minutes.

    • Building trust and rapport with customers is crucial for long-term success

    • Active listening and empathy are key skills in customer relationship management

    • Personalizing interactions and offering solutions tailored to individual needs can enhance customer satisfaction

    • Following up with customers to ensure their needs a...

    • Answered by AI
    Add your answer

Relationship Officer Interview Questions & Answers

Quess user image Priya Vishnu Gadekar

posted on 12 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Qualification experience
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service and sales.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service and sales

    • Strong communication and interpersonal skills

    • Ability to build and maintain relationships with clients

    • Knowledge of financial products and services

    • Answered by AI
    Add your answer
  • Q2. Other... family background details
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur Filled related questions..
    • Add your answer
  • Q2. Old working place related questions? & Enquiry....
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Time punctuation ,how to time management & other' etc
    • Add your answer
  • Q2. Work management Idea cross check ur patience level check ur Filled related knowledge, salary expectation & other etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Loyalty and ur knowledgeable idea's patience level is most important.....

Relationship Manager Interview Questions & Answers

Altruist Technologies user image Anonymous

posted on 2 Jul 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

It’s all about basic English and language check

Round 2 - HR 

(1 Question)

  • Q1. Language And behavior test
    • Add your answer
Round 3 - Assignment 

It’s was a cheap amcat test

Relationship Manager Interview Questions & Answers

Quess user image nalla anil

posted on 15 Jan 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Regarding product experience
    • Add your answer
  • Q2. Tell about u r self
    • Add your answer
More about working at ExpertCallers

ExpertCallers Interview FAQs

How many rounds are there in ExpertCallers Customer Relationship Officer interview?
ExpertCallers interview process usually has 3 rounds. The most common rounds in the ExpertCallers interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in ExpertCallers Customer Relationship Officer interview?

Some of the top questions asked at the ExpertCallers Customer Relationship Officer interview -

  1. How would you handle an angry custom...read more
  2. Wat do you know about custom...read more

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ExpertCallers Customer Relationship Officer Salary
based on 14 salaries
₹2 L/yr - ₹4 L/yr
5% less than the average Customer Relationship Officer Salary in India
View more details

ExpertCallers Customer Relationship Officer Reviews and Ratings

based on 8 reviews

4.1/5

Rating in categories

3.6

Skill development

3.9

Work-Life balance

3.5

Salary & Benefits

4.0

Job Security

4.0

Company culture

3.2

Promotions/Appraisal

3.8

Work Satisfaction

Explore 8 Reviews and Ratings
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