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On average, I handle around 15-20 cases per day.
I prioritize cases based on urgency and complexity
I aim to provide timely and effective solutions to each case
Examples: troubleshooting network issues, resolving software errors, assisting with hardware installations
Prioritize based on urgency, impact, and complexity.
Assess urgency of each case - prioritize critical issues first
Consider impact on customers or business operations
Evaluate complexity of each case - tackle simpler cases first if possible
Communicate with stakeholders to set expectations and manage workload
Regularly review and adjust priorities as needed
I would listen to their concerns, empathize with them, offer solutions, and follow up to ensure their satisfaction.
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their feelings
Offer solutions or alternatives to address their disappointment
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
I successfully resolved a customer's anger by listening to their concerns, offering solutions, and providing exceptional customer service.
Listened actively to the customer's complaints and empathized with their frustration.
Apologized sincerely for the inconvenience caused and took ownership of the issue.
Offered a solution that addressed the customer's specific concerns and needs.
Provided exceptional customer service by...
I was interviewed in Jan 2024.
I applied via Job Portal and was interviewed in Jul 2024. There was 1 interview round.
There is a question based on Rest API and another question on Java
Machine coding round
Developed a web application for managing inventory and sales for a retail store
Used React.js for front-end development
Implemented Node.js for back-end functionality
Utilized MongoDB for database management
I am a passionate software developer with experience in Java, Python, and web development.
Experienced in Java, Python, and web development technologies
Strong problem-solving skills
Team player with excellent communication skills
I applied via Instahyre and was interviewed before Apr 2023. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
The assignment was to display a flight list and implement sort and filter functionality.
Basic of react native concepts and live machine coding round
I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.
I was interviewed in Aug 2021.
Round duration - 60 minutes
Round difficulty - Medium
Timing was fine - It was in the afternoon
Interviewer was friendly and helpful
Given an array ARR
of size 'N', where each integer is in the range from 0 to N - 1, identify all elements that appear more than once.
Return the duplicate elements in any orde...
Find duplicates in an array of integers within a specified range.
Iterate through the array and keep track of the count of each element using a hashmap.
Return elements with count greater than 1 as duplicates.
Handle edge cases like empty array or no duplicates found.
Example: For input [0, 3, 1, 2, 3], output should be [3].
Round duration - 60 minutes
Round difficulty - Medium
- Timing was fine - Afternoon
- Interviewer was friendly
Designing a caching library involves considering data storage, retrieval, expiration policies, and cache invalidation strategies.
Define the caching requirements such as data size, access patterns, and expiration policies.
Choose a suitable data structure for caching like LRU, LFU, or a simple key-value store.
Implement cache eviction policies to handle memory constraints and optimize performance.
Consider thread safety an...
Round duration - 60 minutes
Round difficulty - Medium
- Timing was fine - Afternoon
- Interviewer was friendly
A 10x10 cube has 600 edges.
A cube has 12 edges, so a 10x10 cube would have 12 edges on each of its 6 faces.
12 edges x 6 faces = 72 edges for the entire cube.
However, each edge is shared by two faces, so we need to divide by 2 to get the total number of unique edges.
72 edges / 2 = 36 unique edges on the outer surface of the cube.
Since the cube has 10x10x10 = 1000 unit cubes, each with 12 edges, we need to subtract the e...
Tip 1 : Be confident
Tip 2 : Be always ready for white board coding
Tip 3 : Brush up your basics
Tip 1 : Resume should not be more than 1 page long
Tip 2 : Write down your technical skills, Frameworks
I applied via LinkedIn and was interviewed before Mar 2023. There were 3 interview rounds.
To find the kth minimum element from a Binary Search Tree (BST)
Perform an in-order traversal of the BST to get elements in sorted order
Return the kth element from the sorted list
Time complexity: O(n) where n is the number of nodes in the BST
To find swapped numbers in a BST, perform inorder traversal and keep track of previous node.
Perform inorder traversal of the BST
Keep track of the previous node while traversing
If at any point, the current node's value is less than the previous node's value, those are the swapped numbers
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Sql questions geeks for geeks
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Interview experience
based on 24 reviews
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