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Exotel Interview Questions and Answers

Updated 19 Jun 2025
Popular Designations

9 Interview questions

A SDE - 1 GenAI Intern was asked 4d ago
Q. Given a string array, find the longest common substring.
Ans. 

Find the longest common substring in an array of strings using efficient algorithms.

  • Use a binary search approach on substring lengths combined with a hash set for efficiency.

  • Example: For ['flower', 'flow', 'flight'], the longest common substring is 'fl'.

  • Another method is to use dynamic programming to build a table of common substrings.

  • Example: For ['abc', 'ab', 'a'], the longest common substring is 'a'.

A GenAI Product Manager was asked 7mo ago
Q. How would you do a pricing analysis for the Exotel product?
Ans. 

Conduct a comprehensive pricing analysis for Exotel by evaluating market trends, customer needs, and competitor pricing strategies.

  • Identify target customer segments and their willingness to pay.

  • Analyze competitor pricing models, such as Twilio or Plivo, to benchmark Exotel's pricing.

  • Conduct surveys or interviews with existing customers to gather feedback on pricing satisfaction.

  • Evaluate the cost structure of Exote...

A GenAI Product Manager was asked 7mo ago
Q. What Business Metrics would you track?
Ans. 

Key metrics for a GenAI product include user engagement, retention, revenue, and model performance to ensure business success.

  • User Engagement: Track daily active users (DAU) and session duration to measure how often users interact with the product.

  • Retention Rate: Monitor the percentage of users returning after their first use, indicating product value and satisfaction.

  • Revenue Metrics: Analyze monthly recurring rev...

A Regional Sales Manager was asked
Q. Did you achieve your target in the last quarter?
Ans. 

Yes, we achieved the last QTR target.

  • We exceeded the target by 10%

  • Our team worked hard to achieve this goal

  • We implemented a new sales strategy which proved to be successful

View all Regional Sales Manager interview questions
A Regional Sales Manager was asked
Q. Did you achieve the order book target in the last fiscal year?
Ans. 

Our last FY order book achieved a total of $5 million.

  • Our team worked hard to secure orders from both existing and new clients.

  • We exceeded our target by 10% due to effective sales strategies and customer relationship management.

  • Our top-performing products were XYZ and ABC, which contributed significantly to the order book.

  • We faced some challenges in the market due to the pandemic, but we adapted quickly and focuse...

View all Regional Sales Manager interview questions
A Software Developer 1 was asked
Q. What is an API? Can you provide an example?
Ans. 

API stands for Application Programming Interface. It is a set of protocols, routines, and tools for building software applications.

  • API allows different software applications to communicate with each other

  • API provides a layer of abstraction between the application and the underlying system

  • Examples of APIs include Google Maps API, Twitter API, and Facebook API

View all Software Developer 1 interview questions
A Software Developer 1 was asked
Q. How can you merge two sorted arrays with a time complexity of O(log n)?
Ans. 

Merge two sorted arrays in log n times

  • Use binary search to find the correct position of each element in the second array in the first array

  • Insert the element from the second array into the first array at the correct position

  • Repeat until all elements from the second array are merged into the first array

View all Software Developer 1 interview questions
Are these interview questions helpful?
A SDE-1 Position was asked
Q. Given a non-negative number represented as a linked list, add one to it. The digits are stored such that the most significant digit is at the head of the list.
Ans. 

To add one to a linked list, traverse the list and add 1 to the last node's value. If it overflows, create a new node.

  • Traverse the linked list until the last node

  • Add 1 to the value of the last node

  • If the value overflows, create a new node with value 1 and add it to the end of the list

View all SDE-1 Position interview questions
A Customer Success Manager was asked 7mo ago
Q. Role play on sales acumen
Ans. 

Demonstrate sales acumen in a role play scenario

  • Establish rapport with the customer

  • Identify customer needs and pain points

  • Present solutions that address customer needs

  • Handle objections effectively

  • Close the sale by asking for commitment

View all Customer Success Manager interview questions

Exotel Interview Experiences

14 interviews found

I applied via Instahyre and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

The test was mostly easy some questions on dsa was asked.they were easy to do.yiu need to practice leetcode well.

Round 3 - Technical 

(3 Questions)

  • Q1. Some questions on API and dsa questions was asked.questions were leetcode easy and were easy to crack. 2.merge two sorted array
  • Q2. What is an api with example
  • Ans. 

    API stands for Application Programming Interface. It is a set of protocols, routines, and tools for building software applications.

    • API allows different software applications to communicate with each other

    • API provides a layer of abstraction between the application and the underlying system

    • Examples of APIs include Google Maps API, Twitter API, and Facebook API

  • Answered by AI
  • Q3. Merge two sorted array in log n times
  • Ans. 

    Merge two sorted arrays in log n times

    • Use binary search to find the correct position of each element in the second array in the first array

    • Insert the element from the second array into the first array at the correct position

    • Repeat until all elements from the second array are merged into the first array

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice leetcode well and read about api.practice lld and hld as well

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Find length of substring with longest distinct characters(non-repeating characters) eg - input "abcdab" result - "4(abcd)"
  • Q2. Interviewer was not clear on the question herself, here is what i deduced, If you want to build a scheduler service which takes in jobs to run at certain intervals and you cannot use things like cronjob, e...
  • Q3. Current project and roles and responsibilities. what is the most difficult technical problem you solved, again i think interviewer was lost on the problem i explained.
  • Ans. 

    I worked on a project involving developing a new algorithm for optimizing network traffic. My role was to design and implement the algorithm, as well as test and debug it.

    • Researched existing algorithms and identified their limitations

    • Designed a new algorithm that addressed the limitations and improved network performance

    • Implemented the algorithm in code and tested it in a simulated network environment

    • Debugged issues an...

  • Answered by AI
  • Q4. Scalability question on one of the project i was explaining

Interview Preparation Tips

Interview preparation tips for other job seekers - Ideally avoid the recruitment process if you are paired with a junior developer interviewing for very senior roles. On inquiring about the team that i would be paired with, she told me that she is part of a different team, there were no people available to take interview for the team that was actually hiring.

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 22 Nov 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(6 Questions)

  • Q1. How do you rate youself in terms of Technical Expertise?
  • Q2. Do you know coding?
  • Q3. What do you know all about GenAI?
  • Q4. How would you do a pricing analysis for Exotel product?
  • Ans. 

    Conduct a comprehensive pricing analysis for Exotel by evaluating market trends, customer needs, and competitor pricing strategies.

    • Identify target customer segments and their willingness to pay.

    • Analyze competitor pricing models, such as Twilio or Plivo, to benchmark Exotel's pricing.

    • Conduct surveys or interviews with existing customers to gather feedback on pricing satisfaction.

    • Evaluate the cost structure of Exotel's s...

  • Answered by AI
  • Q5. What Business Metrics would you track?
  • Ans. 

    Key metrics for a GenAI product include user engagement, retention, revenue, and model performance to ensure business success.

    • User Engagement: Track daily active users (DAU) and session duration to measure how often users interact with the product.

    • Retention Rate: Monitor the percentage of users returning after their first use, indicating product value and satisfaction.

    • Revenue Metrics: Analyze monthly recurring revenue ...

  • Answered by AI
  • Q6. Do a GTM strategy for Exotel GenAI product

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. DSA easy-medium on array/strings
  • Q2. SQL and few technical questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Introduction, Deep Dive into (Project Related Questions), Machine Learning Algorithms, Data Science Fundamentals
  • Q2. Situation Based Questions + More Indepth Discussions on Case studies

Interview Preparation Tips

Interview preparation tips for other job seekers - A thorough discussion regarding resumes.

Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Longest substring in a given array
  • Ans. 

    Find the longest common substring in an array of strings using efficient algorithms.

    • Use a binary search approach on substring lengths combined with a hash set for efficiency.

    • Example: For ['flower', 'flow', 'flight'], the longest common substring is 'fl'.

    • Another method is to use dynamic programming to build a table of common substrings.

    • Example: For ['abc', 'ab', 'a'], the longest common substring is 'a'.

  • Answered by AI
  • Q2. AI Agents and TTS, ASR

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice DSA - Easy to Medium Leetcode Be very clear and confident about your projects
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Coding Test 

3 DSA questions on array and strings 1 easy, 2 medium level

Round 2 - Assignment 

Create django backend project for book store

Round 3 - HR 

(1 Question)

  • Q1. Behaviour and Situations questions
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

What is 6*6/290000000

Round 2 - Coding Test 

Design facebook with working feed and timeline, ui also required

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well, dsa and every concept of cs. can you any to every thing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

They will give some questions about their products

Round 3 - Group Discussion 

Some IT related topic- Future of technology or something like that

Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, What does a CSM do, Previous experience, Scenario based
Round 5 - HR 

(1 Question)

  • Q1. What work culture are you expecting? Ideal company processes etc
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Last QTR Target achieved
  • Ans. 

    Yes, we achieved the last QTR target.

    • We exceeded the target by 10%

    • Our team worked hard to achieve this goal

    • We implemented a new sales strategy which proved to be successful

  • Answered by AI
  • Q2. Last FY Order Book achieved
  • Ans. 

    Our last FY order book achieved a total of $5 million.

    • Our team worked hard to secure orders from both existing and new clients.

    • We exceeded our target by 10% due to effective sales strategies and customer relationship management.

    • Our top-performing products were XYZ and ABC, which contributed significantly to the order book.

    • We faced some challenges in the market due to the pandemic, but we adapted quickly and focused on ...

  • Answered by AI
  • Q3. Why are you interested in sales job?
  • Ans. 

    I am passionate about sales because it combines my love for building relationships with my drive to achieve targets and contribute to growth.

    • I enjoy the challenge of meeting and exceeding sales targets, as it drives personal and professional growth.

    • Building relationships with clients is fulfilling; for example, I once turned a hesitant lead into a loyal customer through consistent follow-up.

    • Sales allows me to leverage ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer with integrity, explain your current job and the reason for change
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Assignment 

General aptitude and business understanding

Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions around resume
  • Q2. Role play questions for sales
Round 3 - One-on-one 

(2 Questions)

  • Q1. Role play on sales acumen
  • Ans. 

    Demonstrate sales acumen in a role play scenario

    • Establish rapport with the customer

    • Identify customer needs and pain points

    • Present solutions that address customer needs

    • Handle objections effectively

    • Close the sale by asking for commitment

  • Answered by AI
  • Q2. Technical understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Need telco understanding

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Exotel Interview FAQs

How many rounds are there in Exotel interview?
Exotel interview process usually has 2-3 rounds. The most common rounds in the Exotel interview process are One-on-one Round, Technical and Assignment.
How to prepare for Exotel interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exotel. The most common topics and skills that interviewers at Exotel expect are Telecom, Customer Engagement, Python, MySQL and CRM.
What are the top questions asked in Exotel interview?

Some of the top questions asked at the Exotel interview -

  1. Interviewer was not clear on the question herself, here is what i deduced, If y...read more
  2. How would you do a pricing analysis for Exotel produ...read more
  3. Find length of substring with longest distinct characters(non-repeating charact...read more
How long is the Exotel interview process?

The duration of Exotel interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.7/5

based on 11 interview experiences

Difficulty level

Easy 20%
Moderate 60%
Hard 20%

Duration

Less than 2 weeks 40%
2-4 weeks 40%
More than 8 weeks 20%
View more

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Exotel Reviews and Ratings

based on 130 reviews

3.0/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

3.3

Salary

2.3

Job security

2.9

Company culture

2.5

Promotions

2.8

Work satisfaction

Explore 130 Reviews and Ratings
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