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Everyday Banking Solutions Customer Relation Officer Interview Questions and Answers

Updated 25 Nov 2021

Everyday Banking Solutions Customer Relation Officer Interview Experiences

1 interview found

I was interviewed before Nov 2020.

Interview Questionnaire 

2 Questions

  • Q1. Knowledge about sales how will handle customers on call
  • Q2. Good communication and convincing skills

Interview Preparation Tips

Interview preparation tips for other job seekers - We need to understand very much in voice process handling and convincing skills are more important in this position

Interview questions from similar companies

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle pressure
  • Q2. How you will achieve your goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent interview very friendly nature of hr
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 10 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is Home loan
  • Ans. 

    A home loan is a sum of money borrowed from a financial institution to purchase a home or real estate property.

    • Home loans are typically repaid over a set period of time with interest.

    • The property being purchased is used as collateral for the loan.

    • Home loans can have fixed or variable interest rates.

    • Borrowers need to meet certain criteria such as credit score, income, and debt-to-income ratio to qualify for a home loan.

  • Answered by AI
  • Q2. Previous company working
  • Ans. 

    I worked at XYZ Corp as a Relationship Manager for 3 years.

    • Managed client relationships and provided financial advice

    • Developed and implemented strategies to increase client retention

    • Collaborated with internal teams to meet client needs

    • Organized events and seminars to educate clients on financial products

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. How many year of working experience
  • Ans. 

    I have 5 years of working experience in relationship management.

    • I have worked in relationship management for 5 years.

    • Experience includes managing client portfolios and providing financial advice.

    • Successfully built and maintained relationships with high net worth clients.

    • Implemented strategies to increase client retention and satisfaction.

    • Attended training sessions and workshops to enhance skills in relationship managem

  • Answered by AI
  • Q2. What is Foier
  • Ans. 

    Foier is a term used in finance to refer to a document that provides information about a company's financial status and performance.

    • Foier is short for 'Financial Offerings Information and Exchange Report'.

    • It includes details such as financial statements, key performance indicators, and market analysis.

    • Investors use foiers to make informed decisions about investing in a company.

    • Foiers are often required by regulatory bo...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What is defrent between LTV
  • Ans. 

    LTV stands for Loan to Value ratio, which is a financial term used in lending to assess the risk of a loan compared to the value of the asset being financed.

    • LTV is used in the context of loans and mortgages to determine the percentage of the loan amount compared to the appraised value of the asset.

    • It helps lenders assess the risk of the loan and determine the amount they are willing to lend based on the value of the co...

  • Answered by AI
  • Q2. What about know the wonder Home finance
Round 4 - HR 

(1 Question)

  • Q1. Were r u staying in bangalore
  • Ans. 

    I am staying in Koramangala, a vibrant neighborhood in Bangalore known for its cafes, restaurants, and shopping options.

    • Koramangala is a popular residential area in Bangalore

    • Known for its lively atmosphere and variety of dining options

    • Close to many IT companies and startup offices

    • Has good connectivity to other parts of the city

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. How to sourcing the Coustemer
  • Ans. 

    Customer sourcing involves identifying potential customers and reaching out to them through various channels.

    • Utilize social media platforms to connect with potential customers

    • Attend networking events and industry conferences to meet new prospects

    • Utilize email marketing campaigns to reach out to leads

    • Collaborate with marketing teams to generate leads through advertising and promotions

  • Answered by AI
Round 6 - Technical 

(1 Question)

  • Q1. Chola finance r u working why r u change the job
  • Ans. 

    I am looking for new challenges and growth opportunities in my career.

    • Seeking new challenges and growth opportunities

    • Interested in expanding skill set

    • Exploring better career prospects

  • Answered by AI
Round 7 - Technical 

(1 Question)

  • Q1. What was the technical documents
Round 8 - Technical 

(1 Question)

  • Q1. What is the approved plan
  • Ans. 

    The approved plan is the official strategy or course of action that has been authorized for implementation.

    • The approved plan is typically developed based on goals and objectives set by the organization.

    • It may include specific tasks, timelines, and resources needed to achieve the desired outcomes.

    • Regular monitoring and evaluation of the approved plan are essential to ensure its effectiveness.

    • Examples: A marketing plan a...

  • Answered by AI
Round 9 - Technical 

(1 Question)

  • Q1. How many business u can do the wonder Home finance
  • Ans. 

    The number of business opportunities with Wonder Home Finance is limitless, depending on market demand and your networking skills.

    • The number of business opportunities with Wonder Home Finance can vary based on market conditions and customer needs.

    • You can explore various avenues such as mortgage lending, real estate partnerships, financial advisory services, etc.

    • Building strong relationships with clients and industry pr...

  • Answered by AI
Round 10 - Technical 

(1 Question)

  • Q1. What was technical to approved land
  • Ans. 

    Technical approval of land refers to the process of evaluating the land for compliance with technical requirements before it can be approved for development.

    • Technical approval involves assessing factors such as soil quality, topography, drainage, and infrastructure availability.

    • Engineers and surveyors may be involved in conducting assessments and providing recommendations.

    • The goal is to ensure that the land is suitable...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What is the maximum funding Coustemer income
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. About self introduction
  • Q2. About family details
Round 2 - Technical 

(2 Questions)

  • Q1. About resume and family background
  • Q2. About company products
Round 3 - Regional head 

(2 Questions)

  • Q1. About job role and work
  • Q2. About company culture
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Behavioral 

(4 Questions)

  • Q1. About your study family or needs requirement
  • Q2. About debit and credit card difference
  • Q3. More question related your job
  • Q4. About your personal need from job

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about your job profile and don't be show over confidence.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through you background
  • Ans. 

    I have a strong background in finance and customer relationship management, with experience in managing high net worth clients.

    • Bachelor's degree in Finance from XYZ University

    • 5+ years of experience in financial services industry

    • Managed portfolio of high net worth clients, increasing assets under management by 20%

    • Strong track record of building and maintaining client relationships

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Don't be nervous 

(1 Question)

  • Q1. What makes you a suitable candidate for this position?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I am Kamana Dutta. Presently working pnb metlife Banca. Kolkata, paikpara pnb bank .

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why are you choice this company
  • Q2. What do you know this company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Assignment 

Open market business discussion with DSA handling

Round 2 - HR 

(1 Question)

  • Q1. About experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Company Website

Round 1 - One-on-one 

(2 Questions)

  • Q1. My profile question and experience last job ?
  • Q2. Product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - I am working HDFC BANK as a RELATIONSHIP MANAGER ( DEPUTY MANAGER) I handle with preferred banking customer Portfolio all banking product salling and grow up liabilities.

Everyday Banking Solutions Interview FAQs

What are the top questions asked in Everyday Banking Solutions Customer Relation Officer interview?

Some of the top questions asked at the Everyday Banking Solutions Customer Relation Officer interview -

  1. Knowledge about sales how will handle customers on c...read more
  2. Good communication and convincing skil...read more

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