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ESAF Small Finance Bank Interview Questions, Process, and Tips

Updated 5 Apr 2025

Top ESAF Small Finance Bank Interview Questions and Answers

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ESAF Small Finance Bank Interview Experiences

Popular Designations

118 interviews found

Gold Loan Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2020

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. If you Manager one branch,how handle Theft case?
  • Q2. How handle if you Manager, Suddenly Fire?
  • Q3. How cross selling in your branch?
  • Ans. 

    Cross selling in a branch involves promoting and selling additional products or services to existing customers.

    • Identify customer needs and preferences

    • Offer relevant products or services

    • Provide personalized recommendations

    • Train staff on cross selling techniques

    • Track and measure cross selling success

    • Examples: Offering insurance products to gold loan customers, suggesting investment options, promoting credit cards or savi

  • Answered by AI
  • Q4. If your Unsatisfied Customer how to Satisfied?
  • Ans. 

    To satisfy an unsatisfied customer, it is important to listen to their concerns, apologize for any mistakes, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the customer's concerns and complaints.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Offer a suitable solution or compensation to address the customer's issue.

    • Follow up with the customer to ensure t...

  • Answered by AI
  • Q5. What you think about sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly Answer will Move Next Round of Interview.

Gold Loan Interview Questions asked at other Companies

Q1. If your Unsatisfied Customer how to Satisfied?
View answer (2)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. How many experience
  • Q2. And BM responsibility
  • Q3. Why join ESAF small finance bank
  • Q4. Why left last organisation
  • Q5. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization and culture office time

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)

Branch Manager Interview Questions & Answers

user image Biswajit Bhattacharjee

posted on 16 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Tell us about yourself.
  • Q2. What are the reasons we should select you for this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - A positive culture and a welcoming atmosphere.

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Are you open to working in any location across India?
  • Q2. Do you have a bike and a driving license?
  • Q3. What is the founding date, time, and the name of the chairman of the bank?
  • Q4. When is a bank licensed by the Reserve Bank of India (RBI)?
  • Q5. What can you tell me about your internship experience?
  • Q6. Can you provide details about your project?
  • Q7. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Only apply for the position if you possess experience or the ability to sell CASA gold loans and insurance, along with excellent communication skills.

Senior Officer Interview Questions asked at other Companies

Q1. How you can Increase Selling of Banks Products and how you can connect more and more persons With Bank.????
View answer (7)

ESAF Small Finance Bank interview questions for popular designations

 Branch Manager

 (11)

 Senior Officer

 (9)

 Assistant Manager

 (8)

 Executive Trainee

 (8)

 Sales Officer

 (7)

 Brach Operation Manager

 (6)

 Officer

 (5)

 Customer Service Executive

 (3)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask about your previous organisation and detailed in discription about your previous role and also discussed about your current CTC.
  • Q2. Brief idea about team handling and set up branch premises
  • Ans. 

    Team handling involves managing and leading a group of individuals towards a common goal. Setting up branch premises includes designing the layout, ensuring functionality, and creating a welcoming environment.

    • Team handling involves assigning tasks, providing guidance, and fostering a positive work culture.

    • Setting up branch premises includes coordinating with vendors, ensuring compliance with regulations, and optimizing...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Ask about previous bank policy
Round 3 - Generate offer letter 

(1 Question)

  • Q1. Ask about team structure and size

Brach Operation Manager Interview Questions asked at other Companies

Q1. what kinds documents are required in fresh file and used asset
View answer (6)

Get interview-ready with Top ESAF Small Finance Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is common only easy to crack

Round 2 - Group Discussion 

Finance and banking topic will given

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a motivated and dedicated individual with a background in business administration and a passion for leadership development.

    • Graduated with a degree in Business Administration

    • Completed leadership development program at previous job

    • Motivated and dedicated individual

  • Answered by AI
  • Q2. Subject knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good to work

Executive Trainee Interview Questions asked at other Companies

Q1. If you are asked to construct a dam in Mizoram, what will be the problems you are expected to face and what all logistics will you be looking out for?
View answer (1)

Jobs at ESAF Small Finance Bank

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is the concept of location distinct in data management?
  • Q2. What factors contribute to higher salary levels within your company?

Accounts Auditor Interview Questions asked at other Companies

Q1. Tell about service tax RCM services
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

They gave a random topic and asked us to do a discussion on it. For my group it was about social media and teenagers.

Round 2 - Aptitude Test 

This was mostly a lot of GK questions and there was English too

Round 3 - One-on-one 

(4 Questions)

  • Q1. This was a robotic interview where they asked me to introduce myself
  • Q2. There were other questions like what I knew about the bank
  • Q3. What my strengths and weakness were
  • Q4. If I'm willing to relocate for the bank and if I like field work
Round 4 - HR 

(5 Questions)

  • Q1. Again self introduction
  • Q2. If I'm willing to relocate
  • Q3. How I wud approach a client
  • Ans. 

    I would approach a client by first researching their industry and needs, then reaching out with a personalized message to schedule a meeting.

    • Research the client's industry and needs before reaching out

    • Craft a personalized message highlighting how your product/service can benefit them

    • Schedule a meeting to discuss further details and address any questions or concerns

  • Answered by AI
  • Q4. How I wud reach the smaller crowd
  • Q5. Why exactly I'm choosing sales
Round 5 - HR 

(5 Questions)

  • Q1. This was an online hr round
  • Q2. I was asked about the interest rates of the bank
  • Q3. How their interest rates were asking compared to other companies
  • Q4. What all do I look for in a bank to start an account
  • Ans. 

    Look for a bank with convenient locations, competitive interest rates, low fees, and good customer service.

    • Convenient locations for easy access

    • Competitive interest rates for maximizing savings

    • Low fees to minimize costs

    • Good customer service for assistance when needed

  • Answered by AI
  • Q5. How do I get clients to join this bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say and try not to lie in resume about your skills and hobbies.

Sales Officer Trainee Interview Questions asked at other Companies

Q1. What all do I look for in a bank to start an account
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Online GD , topics will be shared in the meeting

Round 2 - Aptitude Test 

Aptitude,gk,english questions, time limit is 60min

Round 3 - Technical 

(1 Question)

  • Q1. What is neft and rtgs do you have any other offers from other company why this job role
  • Ans. 

    NEFT (National Electronic Funds Transfer) and RTGS (Real Time Gross Settlement) are electronic payment systems used for transferring funds between banks in India.

    • NEFT is used for transferring funds up to a certain limit, typically with a delay of a few hours to one working day.

    • RTGS is used for transferring large amounts of funds with immediate settlement, typically used for high-value transactions.

    • NEFT operates in hour...

  • Answered by AI

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (52)

Salesman Interview Questions & Answers

user image vijay soni

posted on 4 Mar 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tel me about u
  • Q2. Gdp of india

Salesman Interview Questions asked at other Companies

Q1. How can you motivate the customer to buy our products
View answer (10)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Mcq questions consits of 60 mcqs logical verbal maths etc. Video call was on.

Round 2 - Group Discussion 

2 hrs in total . Each of us got 1 min to speak our points

Executive Trainee Interview Questions asked at other Companies

Q1. If you are asked to construct a dam in Mizoram, what will be the problems you are expected to face and what all logistics will you be looking out for?
View answer (1)

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank interview?
ESAF Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for ESAF Small Finance Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Sales, Banking, Customer Acquisition, Gold Loan and Branch Banking.
What are the top questions asked in ESAF Small Finance Bank interview?

Some of the top questions asked at the ESAF Small Finance Bank interview -

  1. How can you are calculate income if customer not filing the income tax return i...read more
  2. Which one is eligible for housing and mortgage loan and other l...read more
  3. What is Small Finance Ba...read more
How long is the ESAF Small Finance Bank interview process?

The duration of ESAF Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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ESAF Small Finance Bank Interview Process

based on 184 interviews

Interview experience

4.1
  
Good
View more

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ESAF Small Finance Bank Reviews and Ratings

based on 2k reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 2k Reviews and Ratings
Branch Head

Thrissur

6-9 Yrs

Not Disclosed

Branch Head /Branch In- Charge

Thrissur

6-10 Yrs

Not Disclosed

Branch Head/Branch Operations Manager

Thrissur

6-11 Yrs

Not Disclosed

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