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ESAF Small Finance Bank Gold Loan Interview Questions and Answers

Updated 18 Nov 2020

ESAF Small Finance Bank Gold Loan Interview Experiences

1 interview found

Gold Loan Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2020

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. If you Manager one branch,how handle Theft case?
  • Q2. How handle if you Manager, Suddenly Fire?
  • Q3. How cross selling in your branch?
  • Ans. 

    Cross selling in a branch involves promoting and selling additional products or services to existing customers.

    • Identify customer needs and preferences

    • Offer relevant products or services

    • Provide personalized recommendations

    • Train staff on cross selling techniques

    • Track and measure cross selling success

    • Examples: Offering insurance products to gold loan customers, suggesting investment options, promoting credit cards or savi

  • Answered by AI
  • Q4. If your Unsatisfied Customer how to Satisfied?
  • Ans. 

    To satisfy an unsatisfied customer, it is important to listen to their concerns, apologize for any mistakes, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the customer's concerns and complaints.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Offer a suitable solution or compensation to address the customer's issue.

    • Follow up with the customer to ensure t...

  • Answered by AI
  • Q5. What you think about sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly Answer will Move Next Round of Interview.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About yourself.......

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Functions of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about kyc

Interview Questionnaire 

2 Questions

  • Q1. About youself
  • Q2. About bank services

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All about banking operations mainly about cash handling process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very good.

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Hardworking ,time punctuality, team handling, relationship to customers , good communication skills ex... this is the must maintain every day

Interview Questionnaire 

2 Questions

  • Q1. Why you want to change your job as you are working here for long time?
  • Q2. Why you are think that you are suitable for the job?

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for an interview, first just listen carefully what the interviewer ask. Then give answer in very simple language as well as simple honest answer. If you dont know a question, dont try to give answer wrongly, just simply accept that you dont know . A interviewer always look for a such kind of candidate which is honest, hardworking and smart.

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself .
  • Q2. What is your goal?
  • Q3. Tell about organisation .
  • Q4. Do you know about your role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Answers should be practical . Wear formal .

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Personal Discipline
Value of time
Never stop learning
Personal Ownership

I applied via Campus Placement and was interviewed in Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1) Tell me something about urself?
  • Q2. 3) Sell me this lipstick in front of me ?
  • Ans. 

    This lipstick will enhance your natural beauty and make you feel confident and glamorous.

    • This lipstick is made with high-quality ingredients that will nourish and protect your lips.

    • The color is a beautiful shade of red that will complement any skin tone.

    • It has a long-lasting formula that will stay put for hours, even through eating and drinking.

    • Wearing this lipstick will make you feel confident and glamorous, ready to ...

  • Answered by AI
  • Q3. 4) What's your preferred job location?
  • Q4. 5) Tell me something which is not in your cv/resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - So,
It's a one day interview process for the grade of Assistant Manager in Bandhan Bank via Campus placement.. There are 3 steps to qualify in this job are as Follows:-
1) PPT discussion nd all
2) Case Study Gd (technical round)
3) PI ( around 30 to 45 minutes per student)

Hence, from my experience It's really cool nd good one .. so come to the point, we have to give answers in positive and confidentially so that they can also understood about ur curiosity on that role .. Second things is about location we they are saying like in my case she told me that supposed we will transfer to you in pondicherry then will u be comfortable then I said yes mam ofcourse the she said how bcz language problems nd all then I said with the help of English i will manage there so basically we have to give answers in a positive way they just want to check ur patience level nonthing else ..

Last but not least if someone told to sell something that first you have to frame the situation after that you rock it at any interviews ..and we have to always give answers with good examples always.. that's it...

ESAF Small Finance Bank Interview FAQs

What are the top questions asked in ESAF Small Finance Bank Gold Loan interview?

Some of the top questions asked at the ESAF Small Finance Bank Gold Loan interview -

  1. If your Unsatisfied Customer how to Satisfi...read more
  2. How cross selling in your bran...read more

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