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ESAF Small Finance Bank Gold Loan Interview Questions and Answers

Updated 18 Nov 2020

ESAF Small Finance Bank Gold Loan Interview Experiences

1 interview found

Gold Loan Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2020

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. If you Manager one branch,how handle Theft case?
  • Q2. How handle if you Manager, Suddenly Fire?
  • Q3. How cross selling in your branch?
  • Ans. 

    Cross selling in a branch involves promoting and selling additional products or services to existing customers.

    • Identify customer needs and preferences

    • Offer relevant products or services

    • Provide personalized recommendations

    • Train staff on cross selling techniques

    • Track and measure cross selling success

    • Examples: Offering insurance products to gold loan customers, suggesting investment options, promoting credit cards or savi

  • Answered by AI
  • Q4. If your Unsatisfied Customer how to Satisfied?
  • Ans. 

    To satisfy an unsatisfied customer, it is important to listen to their concerns, apologize for any mistakes, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the customer's concerns and complaints.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Offer a suitable solution or compensation to address the customer's issue.

    • Follow up with the customer to ensure t...

  • Answered by AI
  • Q5. What you think about sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly Answer will Move Next Round of Interview.

Uncia Technologies

Follow success, join our journey

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction and knowledge about auditing
  • Q2. And why you join satin
  • Q3. What's your expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication and confidance
what's knowledge about company and auditing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Tell me about Your and Your Branch Staff Working Experience?

Round 2 - HR 

(2 Questions)

  • Q1. What's the basic need from KM?
  • Q2. What is Your First Action After Take Charge From Consent Branch?

Interview Preparation Tips

Interview preparation tips for other job seekers - Working in Good Environment And Easy to promote High position easily on your Performance Basis.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

General knowledge test
Like math question English question

Round 3 - HR 

(2 Questions)

  • Q1. HR only verified your documents and salary
  • Q2. HR only verified your documents

Interview Preparation Tips

Topics to prepare for Annapurna Finance Assistant Manager interview:
  • Ms Excel
  • email
Interview preparation tips for other job seekers - Knowledge of Excel
Knowledge of Mail writing
Knowledge of micro finance role
Knowledge of RBI Guidelines
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical questions related to nbfc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

INDIAN FINANCIAL SYSTEM

Round 2 - Case Study 

House do development our business

Round 3 - Technical 

(2 Questions)

  • Q1. Computer knowledge and Excel.
  • Q2. Sut cut formula inExcel ig. Cop, pest . Etc

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 

Good impurement

Round 3 - Group Discussion 

Telant analysis

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity company in future .so I like rejoining option

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Hardworking ,time punctuality, team handling, relationship to customers , good communication skills ex... this is the must maintain every day

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

Sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Personal Discipline
Value of time
Never stop learning
Personal Ownership

Interview Questionnaire 

1 Question

  • Q1. About yourself.......
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ESAF Small Finance Bank Interview FAQs

What are the top questions asked in ESAF Small Finance Bank Gold Loan interview?

Some of the top questions asked at the ESAF Small Finance Bank Gold Loan interview -

  1. If your Unsatisfied Customer how to Satisfi...read more
  2. How cross selling in your bran...read more

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