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ESAF Small Finance Bank Gold Loan Interview Questions and Answers

Updated 18 Nov 2020

ESAF Small Finance Bank Gold Loan Interview Experiences

1 interview found

Gold Loan Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2020

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. If you Manager one branch,how handle Theft case?
  • Q2. How handle if you Manager, Suddenly Fire?
  • Q3. How cross selling in your branch?
  • Ans. 

    Cross selling in a branch involves promoting and selling additional products or services to existing customers.

    • Identify customer needs and preferences

    • Offer relevant products or services

    • Provide personalized recommendations

    • Train staff on cross selling techniques

    • Track and measure cross selling success

    • Examples: Offering insurance products to gold loan customers, suggesting investment options, promoting credit cards or savi

  • Answered by AI
  • Q4. If your Unsatisfied Customer how to Satisfied?
  • Ans. 

    To satisfy an unsatisfied customer, it is important to listen to their concerns, apologize for any mistakes, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the customer's concerns and complaints.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Offer a suitable solution or compensation to address the customer's issue.

    • Follow up with the customer to ensure t...

  • Answered by AI
  • Q5. What you think about sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly Answer will Move Next Round of Interview.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Sastra University and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

(2 Questions)

  • Q1. Questions with regard to the post for which u have selected
  • Q2. Legal questions
Round 3 - One-on-one 

(1 Question)

  • Q1. HR RELATED QUESTIONS AND THEN SOME JOB RELATED QUESTIONS

Interview Preparation Tips

Topics to prepare for Karur Vysya Bank Assistant Manager - Legal interview:
  • Legal
Interview preparation tips for other job seekers - They will conduct written test first and based on the marks they will shortlist the people and the arrange for personal one to one interview by the panel arranged by the bank..this will be the final.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Question all about property transaction and law

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and must have confident, and don't answer if you don't know

Interview Questionnaire 

1 Question

  • Q1. Related to civil execution, 138 ,criminal matter sec 9 sec 17 and sarfaesi act questions

Interview Questionnaire 

1 Question

  • Q1. How to check property give clients mortgage is title clear
  • Ans. 

    To check property title for mortgage, conduct a title search and review the title report.

    • Conduct a title search to identify any liens or encumbrances on the property

    • Review the title report to ensure the property has a clear title

    • Verify the legal description of the property matches the mortgage documents

    • Check for any outstanding taxes or assessments on the property

    • Ensure the mortgage documents are properly executed and ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My side answer give check all property papare and chain of documents

ESAF Small Finance Bank Interview FAQs

What are the top questions asked in ESAF Small Finance Bank Gold Loan interview?

Some of the top questions asked at the ESAF Small Finance Bank Gold Loan interview -

  1. If your Unsatisfied Customer how to Satisfi...read more
  2. How cross selling in your bran...read more

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