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ESAF Small Finance Bank Gold Loan Interview Questions and Answers

Updated 18 Nov 2020

ESAF Small Finance Bank Gold Loan Interview Experiences

1 interview found

Gold Loan Interview Questions & Answers

user image Anonymous

posted on 18 Nov 2020

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. If you Manager one branch,how handle Theft case?
  • Q2. How handle if you Manager, Suddenly Fire?
  • Q3. How cross selling in your branch?
  • Ans. 

    Cross selling in a branch involves promoting and selling additional products or services to existing customers.

    • Identify customer needs and preferences

    • Offer relevant products or services

    • Provide personalized recommendations

    • Train staff on cross selling techniques

    • Track and measure cross selling success

    • Examples: Offering insurance products to gold loan customers, suggesting investment options, promoting credit cards or savi

  • Answered by AI
  • Q4. If your Unsatisfied Customer how to Satisfied?
  • Ans. 

    To satisfy an unsatisfied customer, it is important to listen to their concerns, apologize for any mistakes, offer a solution or compensation, and follow up to ensure their satisfaction.

    • Listen attentively to the customer's concerns and complaints.

    • Apologize sincerely for any mistakes or inconveniences caused.

    • Offer a suitable solution or compensation to address the customer's issue.

    • Follow up with the customer to ensure t...

  • Answered by AI
  • Q5. What you think about sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Frankly Answer will Move Next Round of Interview.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. In all we had 4 rounds. At first we were given to write an article on a topic given where we had options to answer any one from the given two. I chose to write on Small Finance Banks. Next, we had GD: Is m...

Interview Preparation Tips

Interview preparation tips for other job seekers - One thing I would say is mention the things which you can explain to the best of your knowledge and efforts because there can be some points in your interview or resume which might get negative while and it is that you have to make it positive. However, it is all an individual take.
Confidence is the must attribute during interviews and
Never give up!

All the best!

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. What are your salary expectations?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to grow in your life I don't recommend you AU Small finance bank

Interview Questionnaire 

1 Question

  • Q1. Your work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about u Privious job experience How to do daily business
  • Q2. Customer catchment
  • Q3. Why r u lefted previous job and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview very good .

Interview Questionnaire 

2 Questions

  • Q1. About youself
  • Q2. About bank services

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Deceased Claim Process and checklist...

Interview Preparation Tips

Topics to prepare for DCB Bank Assistant Manager interview:
  • Basic Banking Knowledge
  • CCR
  • Deceased Claim
Interview preparation tips for other job seekers - Express your view clearly with self confidence.

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is CounterFiet Currency Report ? What should we do ,when we find out CF Note.
  • Ans. 

    Counterfeit Currency Report is a document that lists all the counterfeit currency detected by a business or organization.

    • Immediately notify the authorities and hand over the counterfeit note.

    • Record the details of the person who gave the note, if possible.

    • Train employees to identify counterfeit notes.

    • Regularly update the Counterfeit Currency Report.

    • Destroy the counterfeit note to prevent it from re-entering circulation.

  • Answered by AI
  • Q2. Deceased Claim Process and checklist.

Interview Preparation Tips

Topics to prepare for DCB Bank Assistant Manager interview:
  • CCR
  • Deceased Claim
  • Basic Banking Knowledge
Interview preparation tips for other job seekers - Express Your view with self Confidence

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Experience details and work cultural

Interview Preparation Tips

Interview preparation tips for other job seekers - Best knowledge and experience will discuss on interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
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Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me all your day
  • Q2. Tell me about the process you do

ESAF Small Finance Bank Interview FAQs

What are the top questions asked in ESAF Small Finance Bank Gold Loan interview?

Some of the top questions asked at the ESAF Small Finance Bank Gold Loan interview -

  1. If your Unsatisfied Customer how to Satisfi...read more
  2. How cross selling in your bran...read more

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