Floor Supervisor

Floor Supervisor Interview Questions and Answers

Updated 21 Jun 2024
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Q1. How you will handle the guest if he is annoying at you that his food is taking very long?

Ans.

I would remain calm, apologize for the delay, offer a solution or compensation, and ensure the guest feels heard and valued.

  • Remain calm and composed

  • Apologize sincerely for the delay

  • Offer a solution such as a complimentary drink or dessert

  • Ensure the guest feels heard and valued by actively listening to their concerns

  • Communicate with the kitchen staff to expedite the food delivery

Q2. How can do vehicle on road when every mechanic are on leave.

Ans.

We can outsource the mechanic services or hire temporary mechanics to ensure the vehicles are roadworthy.

  • Outsource mechanic services from nearby garages

  • Hire temporary mechanics for the duration of the leave

  • Train existing staff to handle basic vehicle maintenance

  • Ensure regular vehicle maintenance to prevent breakdowns

  • Have spare vehicles on standby in case of emergencies

Q3. What's the firing order of Neptune engine

Ans.

The firing order of a Neptune engine is 1-3-4-2.

  • The firing order refers to the sequence in which the spark plugs in the engine's cylinders ignite the air-fuel mixture.

  • In the case of a Neptune engine, the firing order is 1-3-4-2.

  • This means that the first cylinder to fire is cylinder 1, followed by cylinder 3, then cylinder 4, and finally cylinder 2.

Q4. How much Play in rear side hub

Ans.

The amount of play in the rear side hub should be minimal to ensure proper functioning and safety.

  • Check for any excessive movement or looseness in the hub when the wheel is jacked up

  • Inspect the hub for any signs of wear or damage

  • Ensure that the hub is properly lubricated to reduce friction and wear

  • Refer to the manufacturer's specifications for the acceptable amount of play in the hub

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Q5. What is your qualificatin

Ans.

I have several years of experience in supervising floor operations and managing a team.

  • Several years of experience in floor supervision

  • Proven ability to manage and lead a team

  • Strong knowledge of floor operations and procedures

  • Excellent communication and interpersonal skills

  • Ability to handle and resolve customer complaints

  • Proficient in using relevant software and tools

  • Experience in training and mentoring new employees

Q6. Fleet work experience working

Ans.

I have extensive fleet work experience, including managing vehicle maintenance schedules, coordinating driver schedules, and optimizing routes for efficiency.

  • Managed vehicle maintenance schedules to ensure fleet readiness

  • Coordinated driver schedules to meet delivery deadlines

  • Optimized routes to reduce fuel costs and improve efficiency

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Q7. Share Happy work

Ans.

Creating a positive and enjoyable work environment for employees.

  • Encourage open communication and collaboration among team members

  • Recognize and appreciate employees' hard work and achievements

  • Organize team-building activities and events to boost morale

  • Provide opportunities for professional growth and development

  • Celebrate successes and milestones as a team

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