Floor Supervisor
Floor Supervisor Interview Questions and Answers
Q1. How you will handle the guest if he is annoying at you that his food is taking very long?
I would remain calm, apologize for the delay, offer a solution or compensation, and ensure the guest feels heard and valued.
Remain calm and composed
Apologize sincerely for the delay
Offer a solution such as a complimentary drink or dessert
Ensure the guest feels heard and valued by actively listening to their concerns
Communicate with the kitchen staff to expedite the food delivery
Q2. How can do vehicle on road when every mechanic are on leave.
We can outsource the mechanic services or hire temporary mechanics to ensure the vehicles are roadworthy.
Outsource mechanic services from nearby garages
Hire temporary mechanics for the duration of the leave
Train existing staff to handle basic vehicle maintenance
Ensure regular vehicle maintenance to prevent breakdowns
Have spare vehicles on standby in case of emergencies
Q3. What's the firing order of Neptune engine
The firing order of a Neptune engine is 1-3-4-2.
The firing order refers to the sequence in which the spark plugs in the engine's cylinders ignite the air-fuel mixture.
In the case of a Neptune engine, the firing order is 1-3-4-2.
This means that the first cylinder to fire is cylinder 1, followed by cylinder 3, then cylinder 4, and finally cylinder 2.
Q4. How much Play in rear side hub
The amount of play in the rear side hub should be minimal to ensure proper functioning and safety.
Check for any excessive movement or looseness in the hub when the wheel is jacked up
Inspect the hub for any signs of wear or damage
Ensure that the hub is properly lubricated to reduce friction and wear
Refer to the manufacturer's specifications for the acceptable amount of play in the hub
Q5. What is your qualificatin
I have several years of experience in supervising floor operations and managing a team.
Several years of experience in floor supervision
Proven ability to manage and lead a team
Strong knowledge of floor operations and procedures
Excellent communication and interpersonal skills
Ability to handle and resolve customer complaints
Proficient in using relevant software and tools
Experience in training and mentoring new employees
Q6. Fleet work experience working
I have extensive fleet work experience, including managing vehicle maintenance schedules, coordinating driver schedules, and optimizing routes for efficiency.
Managed vehicle maintenance schedules to ensure fleet readiness
Coordinated driver schedules to meet delivery deadlines
Optimized routes to reduce fuel costs and improve efficiency
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Q7. Share Happy work
Creating a positive and enjoyable work environment for employees.
Encourage open communication and collaboration among team members
Recognize and appreciate employees' hard work and achievements
Organize team-building activities and events to boost morale
Provide opportunities for professional growth and development
Celebrate successes and milestones as a team
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