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Epitome Kia Service Manager Interview Questions and Answers for Experienced

Updated 4 May 2022

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Service Manager Interview Questions

user image Anonymous

posted on 4 May 2022

I applied via Referral and was interviewed before May 2021.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Answer a situation how to handle a case of frustrated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't bargain on salary ask what is required

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Mar 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. ITIL Based questions like - principles followed. Which concepts have been applied?
  • Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.
2

Technical Round (3 Questions)

  • Q1. Previous Experience and Challenges.
  • Q2. How are metrics tracked.
  • Q3. Rest all on the expectations and when can I join.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Jun 2024.

3 Interview Rounds

1

Aptitude Test Round

20 ques in 20 mins easy aptitude

2

Coding Test Round

2 coding ques easy level

3

One-on-one Round (2 Questions)

  • Q1. Behavioural questions
  • Q2. STAR method questions
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
2

Assignment Round

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. About self name Village
  • Q2. Any experience banking
  • Q3. 4 years experience
3

HR Round (4 Questions)

  • Q1. Aap ke family main kon hai
  • Q2. Main or mere husband
  • Q3. Are you interested
  • Q4. Yes I'm interested
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Google and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Waht is customer service
  • Q2. Waht is empthy and sympthy
  • Q3. What is the role of customer seivice

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity to show my talent
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Oct 2023.

3 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Automation habdled
2

Technical Round (1 Question)

  • Q1. Approach on service desk delivery
3

HR Round (1 Question)

  • Q1. Salary negotiation

Service Engineer Interview Questions

LTIMindtree user image ASHISH PADIYAR

posted on 22 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. What is beam and it's shear force unit
2

Technical Round (1 Question)

  • Q1. What is moment of interia
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jun 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What q...read more
  • Q2. Customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Sure, here are some tips for job seekers:

1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².

2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².

3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.

4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².

5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².

6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Hellow I am kartvya Raj Singh panwer

Epitome Kia Interview FAQs

How many rounds are there in Epitome Kia Service Manager interview for experienced candidates?
Epitome Kia interview process for experienced candidates usually has 1 rounds. The most common rounds in the Epitome Kia interview process for experienced candidates are One-on-one Round.

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