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EOSGlobe Customer Service Advisor Interview Questions and Answers
EOSGlobe Customer Service Advisor Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
(5 Questions)
- Q1. Your current salary
- Q2. About your self
- Ans. Hlo sir, my name is prashant tiwari. I pursing BA 2nd year. I declaration ITI trade of diesel machanic in noida sector-63
- Q3. Expect salary you need
- Q4. You are comfortable in english
- Q5. We need to job
Interview Preparation Tips
Good body language.
Clear mind.
Good dresing sense.
Wear a formal look.
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Interview questions from similar companies
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Aug 2022
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
- Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
Interview Preparation Tips
- Customer Service
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 14 Apr 2022
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
Interview Preparation Tips
- Effective Communication Skills
I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
- Ans.
I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.
I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.
I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.
I share TCS's commitment to...
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
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EOSGlobe Customer Service Advisor Interview Process
based on 1 interview
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EOSGlobe Customer Service Advisor Reviews and Ratings
based on 7 reviews
Rating in categories
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Customer Service Representative
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|  ₹0.9 L/yr - ₹3.5 L/yr |
|
Customer Service Executive
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| ₹1 L/yr - ₹4.9 L/yr |
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Customer Care Executive
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| ₹1 L/yr - ₹3.5 L/yr |
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| ₹1.2 L/yr - ₹6 L/yr |
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