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EOSGlobe Customer Service Advisor Interview Questions and Answers
EOSGlobe Customer Service Advisor Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
(5 Questions)
- Q1. Your current salary
- Q2. About your self
- Ans. Hlo sir, my name is prashant tiwari. I pursing BA 2nd year. I declaration ITI trade of diesel machanic in noida sector-63
- Q3. Expect salary you need
- Q4. You are comfortable in english
- Q5. We need to job
Interview Preparation Tips
Good body language.
Clear mind.
Good dresing sense.
Wear a formal look.
Top trending discussions
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Customer Service Executive Interview Questions & Answers
Altruist Technologies
Anonymous
posted on 6 Jul 2021
I applied via Walk-in and was interviewed before Jul 2020. There were 5 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Self introduction
- Q2. Previous experience and responsibilities ?
- Q3. Why should we hire you?
- Q4. Choose any topic to discuss?
- Q5. Why you want to join us?
- Q6. What is customer service?
- Ans.
Customer service is the support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing assistance with product or service usage
Resolving complaints and issues
Building relationships with customers to ensure satisfaction and loyalty
- Q7. How to handle irritated customers?
- Ans.
Handle irritated customers by listening actively, empathizing, apologizing, and offering solutions.
Listen actively to their complaints without interrupting
Empathize with their situation and show understanding
Apologize for any inconvenience caused
Offer solutions to resolve the issue
Stay calm and professional throughout the interaction
Interview Preparation Tips
Be confident at the time of interview.
Don't be rush.
I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me something about yourself
Interview Preparation Tips
I applied via Referral
Interview Questionnaire
4 Questions
- Q1. What's my name?
- Ans.
The question is asking for the interviewer's name.
The question is asking for the name of the person conducting the interview.
The answer should be the name of the interviewer.
For example, if the interviewer's name is John Smith, the answer would be 'John Smith'.
- Q2. Where do I stay?
- Q3. What i know about flipcart?
- Ans.
Flipkart is an Indian e-commerce company that sells a wide range of products online.
Founded in 2007 by Sachin Bansal and Binny Bansal
Acquired by Walmart in 2018
Offers products in various categories such as electronics, fashion, home appliances, and more
Provides various payment options including cash on delivery, credit/debit cards, and net banking
Has a customer service team to assist with queries and issues
- Q4. Am l suitable with night shifts?
- Ans.
Yes, I am suitable for night shifts.
I have prior experience working night shifts and have adjusted my sleep schedule accordingly.
I am a night owl and feel more energized and productive during the night.
I understand the importance of providing excellent customer service regardless of the time of day.
I am flexible and adaptable to different work schedules.
I am willing to work night shifts to meet the needs of the custome
Interview Preparation Tips
I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.
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Training test and language with vvo abo workout
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce yourself with politely and give an best impression with saying how are you
- Ans.
Hii good afternoon how are you doing today
- Q2. About bangalore city and last experience
- Q3. Handling the situation of rude customer
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Growth and salary increment
I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self ?
- Q2. Work experience ?
- Q3. Views on women empowerment ?
Interview Preparation Tips
I applied via Job Fair and was interviewed before Dec 2016. There were 6 interview rounds.
Interview Preparation Tips
Experience: How education helps in driving people towards a silent peaceful life
General Tips: What I feel people should give open time frame , and a free environment to new joiners to give time to evaluation and for group discussion , and a confine human resource partner who should be helpful enough for the executive who is hired and the tests should be conducted on correct analysis
Duration: <1 week
I applied via Walk-in and was interviewed before Mar 2019. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Airtel Network related issues.
- Q2. Customer used to aske like How did you cut my balance?
- Q3. My number is nor working.
Interview Preparation Tips
EOSGlobe Interview FAQs
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EOSGlobe Interviews By Designations
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EOSGlobe Customer Service Advisor Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
EOSGlobe Customer Service Advisor Reviews and Ratings
based on 7 reviews
Rating in categories
|
Customer Service Executive
274
salaries
|  ₹1 L/yr - ₹4.9 L/yr |
|
Customer Service Representative
272
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
178
salaries
| ₹1 L/yr - ₹2.9 L/yr |
|
Team Lead
162
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Quality Analyst
151
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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