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EOSGlobe Customer Service Advisor Interview Questions and Answers

Updated 29 Jan 2024

EOSGlobe Customer Service Advisor Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Your current salary
  • Q2. About your self
  • Ans. Hlo sir, my name is prashant tiwari. I pursing BA 2nd year. I declaration ITI trade of diesel machanic in noida sector-63
  • Answered Anonymously
  • Q3. Expect salary you need
  • Q4. You are comfortable in english
  • Q5. We need to job

Interview Preparation Tips

Interview preparation tips for other job seekers - Eye to eye contact.
Good body language.
Clear mind.
Good dresing sense.
Wear a formal look.

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Recruiter will take one on one interview and will ask some questions like introduce yourself, family background, education. Will check fluency.
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
  • Q4. Language test will ask about English and Hindi language.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent, straight forward with polite voice with accurate grammar.

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. What are your salary expectations?
  • Q5. What is your family background?
  • Q6. Share details of your previous job.
  • Q7. Where do you see yourself in 5 years?
  • Q8. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - ALWAYS KEEP CALM WHILE U ENTERING OR FACING INTERVIEW,ELABORATE YOUR OWN SKILL WHICH U LEARNT OR WHAT U GRASP ACCORDING TO UR EXPERIENCES

I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
  • Ans. 

    I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.

    • I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.

    • I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.

    • I share TCS's commitment to...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers -

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

EOSGlobe Interview FAQs

How many rounds are there in EOSGlobe Customer Service Advisor interview?
EOSGlobe interview process usually has 1 rounds. The most common rounds in the EOSGlobe interview process are One-on-one Round.

Tell us how to improve this page.

EOSGlobe Customer Service Advisor Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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EOSGlobe Customer Service Advisor Salary
based on 11 salaries
₹2.1 L/yr - ₹3 L/yr
20% less than the average Customer Service Advisor Salary in India
View more details

EOSGlobe Customer Service Advisor Reviews and Ratings

based on 7 reviews

2.9/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

2.9

Salary

3.0

Job security

2.5

Company culture

2.9

Promotions

2.9

Work satisfaction

Explore 7 Reviews and Ratings
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