Endurance Technologies Interview Questions and Answers for Freshers

Handling customer complaints and NC occurrences with suppliers

• Listen to the customer's complaint and empathize with their situation

• Apologize for the inconvenience caused and assure them that the issue will be resolved

• Investigate the root cause of the complaint and take corrective actions to prevent it from happening again

• Keep the customer informed about the progress of the resolution

• For NC occurrences with suppliers, c...read more

Implement mistake-proofing techniques to prevent repetitive problems.

• Identify the root cause of the problem

• Design a poka-yoke that prevents the mistake from happening

• Test the poka-yoke to ensure it is effective

• Train employees on the new process

• Continuously monitor and improve the poka-yoke

• Examples: color-coding, checklists, sensors, warning lights

Reputable problems can be tackled by identifying the root cause and implementing effective solutions.

• Conduct a thorough analysis to identify the root cause of the problem

• Develop a plan of action to address the issue

• Implement the plan and monitor progress

• Communicate with stakeholders to keep them informed

• Evaluate the effectiveness of the solution and make adjustments as necessary

HPDC stands for High Pressure Die Casting, a manufacturing process used to produce complex metal parts.

• HPDC is a casting process where molten metal is injected at high pressure into a mold cavity.

• It is commonly used to produce parts with thin walls, complex geometries, and high strength.

• Examples of parts produced using HPDC include automotive components, electronic enclosures, and household appliances.

Manpower can be effectively handled by proper planning, communication, delegation, and motivation.

• Create a detailed manpower plan outlining roles, responsibilities, and expectations.

• Communicate clearly with the team to ensure everyone understands their tasks and goals.

• Delegate tasks based on individual strengths and skills to maximize efficiency.

• Provide motivation through recognition, rewards, and opportunities for gro...read more

Work-life balance is achieved by prioritizing tasks, setting boundaries, delegating responsibilities, and practicing self-care.

• Prioritize tasks based on importance and deadlines

• Set boundaries by establishing work hours and sticking to them

• Delegate responsibilities to team members to avoid burnout

• Practice self-care by taking breaks, exercising, and spending time with loved ones

To reduce rejection, focus on improving quality control measures, training employees, and implementing feedback systems.

• Implement strict quality control measures to catch errors early on

• Provide thorough training to employees to ensure they understand processes and standards

• Establish feedback systems to address issues and make necessary improvements

• Regularly review rejection data to identify trends and areas for improve...read more

To improve production, focus on optimizing processes, increasing efficiency, and reducing waste.

• Implement lean manufacturing principles to streamline operations

• Invest in automation technology to increase productivity

• Train employees on best practices and provide ongoing support

• Regularly review and analyze production data to identify areas for improvement

• Collaborate with suppliers to ensure timely delivery of materials

Achieving 5s involves organizing the workplace to improve efficiency and productivity.

• Sort and organize items in the workplace

• Set in order by creating designated locations for each item

• Shine by regularly cleaning and maintaining the workspace

• Standardize processes to ensure consistency

• Sustain by implementing regular audits and continuous improvement