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eMudhra

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3.9

based on 271 Reviews

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eMudhra Customer Care Executive Interview Questions and Answers

Updated 11 Feb 2025

eMudhra Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Arko Jyati Garai

posted on 11 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What do you know about eMudhra?
  • Ans. 

    eMudhra is a leading provider of digital signature certificates and other digital solutions.

    • eMudhra offers services such as digital signature certificates, eKYC solutions, and secure digital document management.

    • It is a Certifying Authority licensed by the Controller of Certifying Authorities (CCA) in India.

    • eMudhra's solutions are used in various sectors including government, banking, healthcare, and e-commerce.

    • The comp...

    • Answered by AI
    Add your answer
  • Q2. Do you have any experience, and if so, could you provide a brief overview of it?
  • Ans. 

    Yes, I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained accurate records of customer interactions and transactions

    • Answered by AI
    Add your answer
  • Q3. Are you comfortable communicating in both Hindi and English?
  • Ans. 

    Yes, I am comfortable communicating in both Hindi and English.

    • I am fluent in both Hindi and English

    • I have experience communicating with customers in both languages

    • I can switch between languages based on customer preference

    • Answered by AI
    Add your answer
  • Q4. If you get a lottery of rs 1000000 then what you do
  • Ans. 

    I would invest a portion, save some for emergencies, and donate to charity.

    • Invest a portion in stocks or real estate

    • Save some for emergencies or future expenses

    • Donate to charity to give back to the community

    • Answered by AI
    Add your answer
  • Q5. If you get any three powers what you want to change in the society
  • Ans. 

    If I had three powers, I would change poverty, inequality, and environmental degradation in society.

    • Eliminate poverty by providing access to education and job opportunities for all

    • Address inequality by promoting equal rights and opportunities for all individuals

    • Combat environmental degradation by implementing sustainable practices and reducing pollution

    • Answered by AI
    Add your answer

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an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

ICICI Securities user image Pawan Adhangle

posted on 20 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about this process
  • Ans. 

    The process involves providing assistance and resolving issues for customers through various communication channels.

    • Customer support executives handle customer inquiries and complaints

    • They provide information about products or services

    • They troubleshoot technical issues and escalate complex problems to higher levels

    • Communication channels include phone, email, chat, and social media

    • Customer satisfaction and retention are

    • Answered by AI
    Add your answer
  • Q2. What is your strength
    • Add your answer

Sales Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 20 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is demat and trading ac
  • Ans. 

    Demat and trading accounts are used for buying and selling securities in electronic form.

    • Demat account is used to hold securities in electronic form

    • Trading account is used to buy and sell securities

    • Demat account is mandatory for trading in the stock market

    • Trading account is linked to the bank account for seamless transactions

    • Both accounts are offered by depository participants and stockbrokers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible

Sales Executive Interview Questions & Answers

Reliance Securities user image Rajesh Kumar verma

posted on 18 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about sales and marketing experience And ask how to handle Custmer problem
    • Add your answer
  • Q2. How to handle a team
    • Add your answer
Round 3 - Group Discussion 

Target and motivation and how increase company revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for working period and i earn lot of money and enjoy my work

Customer Care Executive Interview Questions & Answers

HDFC Securities user image PRATHAMESH DEEPAK DONGRE

posted on 5 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What is a mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

    • Mutual funds pool money from multiple investors to invest in a diversified portfolio

    • Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings

    • Professionally managed by fund managers who make investment decisions on behalf of the inves...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NISM 8 certificate mandatory

Customer Care Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 21 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge
    • Add your answer

Customer Care Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 31 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join our previous organisation
    • View 1 more answer
  • Q2. Talk about the company stock price, awards and achievements received by the company
    • Add your answer
  • Q3. What is your salary expectation
    • View 1 more answer

Sales Executive Interview Questions & Answers

Kotak Securities user image Anonymous

posted on 7 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Questions about Sales Knowledge
    • Add your answer
  • Q2. PVR Credit card Knowledge
    • Add your answer

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:
  • Basic
Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good

Sales Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 10 Feb 2021

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about Hyderabd or Any City
  • Ans. 

    Hyderabad is a bustling city in southern India known for its rich history, delicious cuisine, and vibrant culture.

    • Hyderabad is the capital of the Indian state of Telangana.

    • It is home to many historical landmarks such as the Charminar and Golconda Fort.

    • The city is famous for its biryani, a spicy rice dish with meat or vegetables.

    • Hyderabad is also known for its IT industry, with many major companies having offices there.

    • ...

    • Answered by AI
    Add your answer
  • Q3. Do have any idea about sales
  • Ans. 

    Yes, I have a good understanding of sales and its principles.

    • I have experience in sales and have consistently met or exceeded targets.

    • I understand the importance of building relationships with clients and identifying their needs.

    • I am familiar with various sales techniques such as consultative selling and solution selling.

    • I am comfortable with using CRM software to manage leads and track sales performance.

    • I am always lo...

    • Answered by AI
    Add your answer
  • Q4. Do have any experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

CAMS user image Anonymous

posted on 12 Mar 2020

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. About customer service.
    • View 1 more answer
  • Q3. About previous work experience and reasons for leaving previous job.
    • Add your answer
  • Q4. Languages known.
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Answered by AI
    Add your answer
  • Q5. Oral test for language proficiency.
    • Add your answer
  • Q6. Skill sets like proficiency in MS office suite, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...
More about working at eMudhra

eMudhra Interview FAQs

How many rounds are there in eMudhra Customer Care Executive interview?
eMudhra interview process usually has 1 rounds. The most common rounds in the eMudhra interview process are One-on-one Round.

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eMudhra Interviews By Designations

eMudhra Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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eMudhra Customer Care Executive Salary
based on 5 salaries
₹1.3 L/yr - ₹3.6 L/yr
8% more than the average Customer Care Executive Salary in India
View more details

eMudhra Customer Care Executive Reviews and Ratings

based on 9 reviews

3.0/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.6

Salary

2.9

Job security

2.9

Company culture

2.5

Promotions

3.2

Work satisfaction

Explore 9 Reviews and Ratings
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