5 eMudhra Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

eMudhra Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

Arko Jyati Garai

posted on 11 Feb 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one

(5 Questions)

Q1. What do you know about eMudhra?

Ans.

eMudhra is a leading provider of digital signature certificates and other digital solutions.

eMudhra offers services such as digital signature certificates, eKYC solutions, and secure digital document management.
It is a Certifying Authority licensed by the Controller of Certifying Authorities (CCA) in India.
eMudhra's solutions are used in various sectors including government, banking, healthcare, and e-commerce.
The comp...

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Q2. Do you have any experience, and if so, could you provide a brief overview of it?

Ans.

Yes, I have 2 years of experience as a Customer Care Executive in a telecommunications company.

Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product information and assistance to customers
Maintained accurate records of customer interactions and transactions

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Q3. Are you comfortable communicating in both Hindi and English?

Ans.

Yes, I am comfortable communicating in both Hindi and English.

I am fluent in both Hindi and English
I have experience communicating with customers in both languages
I can switch between languages based on customer preference

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Q4. If you get a lottery of rs 1000000 then what you do

Ans.

I would invest a portion, save some for emergencies, and donate to charity.

Invest a portion in stocks or real estate
Save some for emergencies or future expenses
Donate to charity to give back to the community

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Q5. If you get any three powers what you want to change in the society

Ans.

If I had three powers, I would change poverty, inequality, and environmental degradation in society.

Eliminate poverty by providing access to education and job opportunities for all
Address inequality by promoting equal rights and opportunities for all individuals
Combat environmental degradation by implementing sustainable practices and reducing pollution

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

ICICI Securities

Pawan Adhangle

posted on 20 Jun 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me something about this process

Ans.

The process involves providing assistance and resolving issues for customers through various communication channels.

Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are

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Q2. What is your strength

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Sales Executive Interview Questions & Answers

Reliance Securities

Rajesh Kumar verma

posted on 18 Feb 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Talk about sales and marketing experience And ask how to handle Custmer problem

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Q2. How to handle a team

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Round 3 - Group Discussion

Target and motivation and how increase company revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for working period and i earn lot of money and enjoy my work

Sales Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 20 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. What is demat and trading ac

Ans.

Demat and trading accounts are used for buying and selling securities in electronic form.

Demat account is used to hold securities in electronic form
Trading account is used to buy and sell securities
Demat account is mandatory for trading in the stock market
Trading account is linked to the bank account for seamless transactions
Both accounts are offered by depository participants and stockbrokers

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Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible

Sales Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 10 Feb 2021

Interview Questionnaire

4 Questions

Q1. Tell me about your self

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Q2. Tell me about Hyderabd or Any City

Ans.

Hyderabad is a bustling city in southern India known for its rich history, delicious cuisine, and vibrant culture.

Hyderabad is the capital of the Indian state of Telangana.
It is home to many historical landmarks such as the Charminar and Golconda Fort.
The city is famous for its biryani, a spicy rice dish with meat or vegetables.
Hyderabad is also known for its IT industry, with many major companies having offices there.
...

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Q3. Do have any idea about sales

Ans.

Yes, I have a good understanding of sales and its principles.

I have experience in sales and have consistently met or exceeded targets.
I understand the importance of building relationships with clients and identifying their needs.
I am familiar with various sales techniques such as consultative selling and solution selling.
I am comfortable with using CRM software to manage leads and track sales performance.
I am always lo...

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Q4. Do have any experience

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Customer Care Executive Interview Questions & Answers

HDFC Securities

PRATHAMESH DEEPAK DONGRE

posted on 5 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Job Portal

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me something about yourself

Add your answer

Round 3 - HR

(1 Question)

Q1. What is a mutual fund

Ans.

A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

Mutual funds pool money from multiple investors to invest in a diversified portfolio
Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings
Professionally managed by fund managers who make investment decisions on behalf of the inves...

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Interview Preparation Tips

Interview preparation tips for other job seekers - NISM 8 certificate mandatory

Customer Care Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 31 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. Why do you want to join our previous organisation

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Q2. Talk about the company stock price, awards and achievements received by the company

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Q3. What is your salary expectation

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Customer Care Executive Interview Questions & Answers

HDFC Securities

Anonymous

posted on 21 Feb 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one

(1 Question)

Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge

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Sales Executive Interview Questions & Answers

Kotak Securities

Anonymous

posted on 7 Dec 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Basic Questions about Sales Knowledge

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Q2. PVR Credit card Knowledge

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Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:

Basic

Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good

Customer Service Executive Interview Questions & Answers

CAMS

Anonymous

posted on 12 Mar 2020

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire

6 Questions

Q1. About yourself.

Add your answer

Q2. About customer service.

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Q3. About previous work experience and reasons for leaving previous job.

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Q4. Languages known.

Ans.

I am fluent in English and Spanish.

Fluent in English and Spanish
Able to communicate effectively in both languages

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Q5. Oral test for language proficiency.

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Q6. Skill sets like proficiency in MS office suite, etc.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...

eMudhra Interview FAQs

How many rounds are there in eMudhra Customer Care Executive interview?

eMudhra interview process usually has 1 rounds. The most common rounds in the eMudhra interview process are One-on-one Round.

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eMudhra Customer Care Executive Interview Questions and Answers

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