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Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Ability to handle high-pressure situations and difficult customers
Familiar with CRM systems and ticketing platforms
Proven track record of meeting and exceeding customer satisfaction goals
I am currently living in a bustling city with a mix of modern amenities and historical landmarks.
Located in a metropolitan area
Diverse population
Variety of restaurants and shops
Close proximity to public transportation
Historical sites nearby
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posted on 20 Jun 2024
The process involves providing assistance and resolving issues for customers through various communication channels.
Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are
posted on 18 Feb 2023
Target and motivation and how increase company revenue
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
Demat and trading accounts are used for buying and selling securities in electronic form.
Demat account is used to hold securities in electronic form
Trading account is used to buy and sell securities
Demat account is mandatory for trading in the stock market
Trading account is linked to the bank account for seamless transactions
Both accounts are offered by depository participants and stockbrokers
Hyderabad is a bustling city in southern India known for its rich history, delicious cuisine, and vibrant culture.
Hyderabad is the capital of the Indian state of Telangana.
It is home to many historical landmarks such as the Charminar and Golconda Fort.
The city is famous for its biryani, a spicy rice dish with meat or vegetables.
Hyderabad is also known for its IT industry, with many major companies having offices there.
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Yes, I have a good understanding of sales and its principles.
I have experience in sales and have consistently met or exceeded targets.
I understand the importance of building relationships with clients and identifying their needs.
I am familiar with various sales techniques such as consultative selling and solution selling.
I am comfortable with using CRM software to manage leads and track sales performance.
I am always lo...
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.
I am fluent in English and Spanish.
Fluent in English and Spanish
Able to communicate effectively in both languages
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
based on 3 interviews
Interview experience
based on 8 reviews
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CAMS
National Securities Depository
Karvy Financial Services
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