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Vyapar Customer Support Executive Interview Questions and Answers

Updated 9 Jun 2024

Vyapar Customer Support Executive Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

In aptitude test there was question from percentage and profit loss

Round 2 - Behavioral 

(2 Questions)

  • Q1. Question about how I solved the problem
  • Q2. About vyapar app questions and gst
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and about company and some basics questions related finance

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was simple and tricky questions

Round 3 - HR 

(1 Question)

  • Q1. Screening was done
Round 4 - One-on-one 

(1 Question)

  • Q1. The interviewer had asked about the business related question during the interview which was very smooth
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Basic introduction and basic knowledge of accounting
  • Q2. Role and responsibilities and case studies and your response
  • Q3. Psychological questions about the job role
Round 3 - Aptitude Test 

Percentage, CI & SI, ratio , calendar, and age

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong communication and basic advanced maths

Vyapar interview questions for designations

 Customer Support Specialist

 (2)

 Customer Service Executive

 (1)

 Customer Care Executive

 (1)

 Customer Service Associate

 (1)

 Customer experience

 (1)

 Customer Service Officer

 (2)

 Customer Success Specialist

 (1)

 Executive

 (1)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some question about percentage only

Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask you about yourself, and some interests only about your interests and tell you to solve one question related to percentage
  • Q2. About percentage question was asked

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview but company is not that good for working for than an year. some favoritism is there

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. I give the self introduction.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join our company?
  • Ans. 

    I am impressed by your company's reputation for excellent customer service and innovative solutions.

    • I have heard great things about your company's commitment to customer satisfaction

    • I am excited about the opportunity to work with a team that values creativity and problem-solving

    • Your company's focus on innovation and growth aligns with my career goals

  • Answered by AI
  • Q2. I tell them the reason.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What are the various sales methodoloiges you use to qualify a lead ?
  • Ans. 

    I use various sales methodologies such as BANT, SPIN selling, and MEDDIC to qualify leads.

    • BANT (Budget, Authority, Need, Timeline) - Assessing if the lead has the budget, authority, need, and timeline to make a purchase.

    • SPIN Selling (Situation, Problem, Implication, Need-payoff) - Understanding the lead's situation, identifying their problems, exploring the implications, and presenting a need-payoff solution.

    • MEDDIC (Me...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What will you bring to the company as an employee ?
  • Ans. I will be an astute performer making sure I meet the sales targets and also ensuring the customer has a good onboarding experience.
  • Answered Anonymously

I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. HR - about self introduction
  • Q2. What is motivation for middle class boys !
  • Ans. 

    Middle class boys are motivated by financial stability, career growth, and social status.

    • Financial stability is a major motivator for middle class boys as they often come from families with limited resources.

    • Career growth and opportunities for advancement are also important motivators as they seek to improve their economic status.

    • Social status and recognition from peers and society can also be a driving force for motiv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then learn it, without motivation we will never get anything
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why u want to leave

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and be positive
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Jobhai and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I got test link in SHL & it had bugs. I completed test & had telephonic interview got selected for next round. Should check further

Round 3 - One-on-one 

(3 Questions)

  • Q1. Introduction about myself & Languages known
  • Q2. Test about English & Aptitude
  • Q3. HR round ,i didn't attend yet

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam fresher, i should know better before speaking. I had 2 rounds for sales executive role. I definitely performed well. But test round had bugs in APP very easy exam. I need to learn more about company

Vyapar Interview FAQs

How many rounds are there in Vyapar Customer Support Executive interview?
Vyapar interview process usually has 2-3 rounds. The most common rounds in the Vyapar interview process are Aptitude Test, Resume Shortlist and One-on-one Round.
How to prepare for Vyapar Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Vyapar. The most common topics and skills that interviewers at Vyapar expect are Customer Service, customer support, Customer Handling, customer care and Inbound Process.
What are the top questions asked in Vyapar Customer Support Executive interview?

Some of the top questions asked at the Vyapar Customer Support Executive interview -

  1. The interviewer had asked about the business related question during the interv...read more
  2. basic introduction and basic knowledge of account...read more
  3. Question about how I solved the prob...read more

Tell us how to improve this page.

Vyapar Customer Support Executive Interview Process

based on 8 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Join Vyapar Join our teams and have the freedom to do your best work.

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Vyapar Customer Support Executive Salary
based on 64 salaries
₹2.8 L/yr - ₹4.2 L/yr
10% more than the average Customer Support Executive Salary in India
View more details

Vyapar Customer Support Executive Reviews and Ratings

based on 29 reviews

3.6/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.6

Salary

3.4

Job security

3.6

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 29 Reviews and Ratings
Customer Support Executive

Bangalore / Bengaluru

0-4 Yrs

₹ 2.75-3.25 LPA

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