Upload Button Icon Add office photos

Filter interviews by

Clear (1)

eMudhra Senior Customer Support Executive Interview Questions and Answers

Updated 27 Nov 2024

eMudhra Senior Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience related
Round 2 - Technical 

(2 Questions)

  • Q1. Details about experience
  • Q2. Process related

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers will worked

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about this process
  • Ans. 

    The process involves providing assistance and resolving issues for customers through various communication channels.

    • Customer support executives handle customer inquiries and complaints

    • They provide information about products or services

    • They troubleshoot technical issues and escalate complex problems to higher levels

    • Communication channels include phone, email, chat, and social media

    • Customer satisfaction and retention are

  • Answered by AI
  • Q2. What is your strength

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. What is demat and trading ac
  • Ans. 

    Demat and trading accounts are used for buying and selling securities in electronic form.

    • Demat account is used to hold securities in electronic form

    • Trading account is used to buy and sell securities

    • Demat account is mandatory for trading in the stock market

    • Trading account is linked to the bank account for seamless transactions

    • Both accounts are offered by depository participants and stockbrokers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience
Round 3 - Aptitude Test 

Reasoning and logical

Round 4 - HR 

(1 Question)

  • Q1. Previous experience related
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about sales and marketing experience And ask how to handle Custmer problem
  • Q2. How to handle a team
Round 3 - Group Discussion 

Target and motivation and how increase company revenue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for working period and i earn lot of money and enjoy my work

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self
  • Q2. Tell me about Hyderabd or Any City
  • Ans. 

    Hyderabad is a bustling city in southern India known for its rich history, delicious cuisine, and vibrant culture.

    • Hyderabad is the capital of the Indian state of Telangana.

    • It is home to many historical landmarks such as the Charminar and Golconda Fort.

    • The city is famous for its biryani, a spicy rice dish with meat or vegetables.

    • Hyderabad is also known for its IT industry, with many major companies having offices there.

    • ...

  • Answered by AI
  • Q3. Do have any idea about sales
  • Ans. 

    Yes, I have a good understanding of sales and its principles.

    • I have experience in sales and have consistently met or exceeded targets.

    • I understand the importance of building relationships with clients and identifying their needs.

    • I am familiar with various sales techniques such as consultative selling and solution selling.

    • I am comfortable with using CRM software to manage leads and track sales performance.

    • I am always lo...

  • Answered by AI
  • Q4. Do have any experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Questions about Sales Knowledge
  • Q2. PVR Credit card Knowledge

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:
  • Basic
Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About yourself.
  • Q2. About customer service.
  • Q3. About previous work experience and reasons for leaving previous job.
  • Q4. Languages known.
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

  • Answered by AI
  • Q5. Oral test for language proficiency.
  • Q6. Skill sets like proficiency in MS office suite, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do I've any prior customer service experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys there are certain valuable things and skills which are inborn or you have learnt through your lifetime. Try to properly identify that and just capitalize it.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is corporate action
  • Ans. 

    Corporate action refers to an event initiated by a publicly traded company that impacts its shareholders or securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities, ownership structure, voting rights, and overall financial health of the company

    • Investors need to stay informed about corporate actions to make informed

  • Answered by AI
  • Q2. Tell me about NSDL
  • Ans. 

    NSDL stands for National Securities Depository Limited, which is the first and largest depository in India.

    • NSDL was established in 1996 to hold securities in electronic form.

    • It provides services related to dematerialization of securities, settlement of trades, and holding of securities in demat form.

    • NSDL facilitates investors to access their demat accounts through internet banking and mobile applications.

    • It is regulate...

  • Answered by AI
Contribute & help others!
anonymous
You can choose to be anonymous

eMudhra Interview FAQs

How many rounds are there in eMudhra Senior Customer Support Executive interview?
eMudhra interview process usually has 2 rounds. The most common rounds in the eMudhra interview process are HR and Technical.
What are the top questions asked in eMudhra Senior Customer Support Executive interview?

Some of the top questions asked at the eMudhra Senior Customer Support Executive interview -

  1. Experience rela...read more
  2. Process rela...read more

Recently Viewed

INTERVIEWS

eMudhra

No Interviews

SALARIES

NewAge Software & Solutions

INTERVIEWS

eMudhra

No Interviews

INTERVIEWS

eMudhra

No Interviews

SALARIES

Avendus

No Salaries

INTERVIEWS

Cybage

5.6k top interview questions

INTERVIEWS

eMudhra

No Interviews

INTERVIEWS

eMudhra

No Interviews

JOBS

Searce Cosourcing Services

No Jobs

SALARIES

Moveinsync Technology Solutions

Tell us how to improve this page.

eMudhra Senior Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

ICICI Securities Interview Questions
3.9
 • 159 Interviews
Kotak Securities Interview Questions
3.6
 • 116 Interviews
CAMS Interview Questions
3.7
 • 115 Interviews
HDFC Securities Interview Questions
3.6
 • 104 Interviews
Vyapar Interview Questions
3.4
 • 53 Interviews
Darwinbox Interview Questions
3.9
 • 44 Interviews
Grey Orange Interview Questions
3.2
 • 38 Interviews
View all
eMudhra Senior Customer Support Executive Salary
based on 6 salaries
₹3.6 L/yr - ₹4.2 L/yr
At par with the average Senior Customer Support Executive Salary in India
View more details

eMudhra Senior Customer Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

5.0

Company culture

3.0

Promotions

3.0

Work satisfaction

Explore 1 Review and Rating
Software Developer
140 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Junior Software Developer
88 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Softwaretest Engineer
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Business Development Executive
36 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Software Engineer
28 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare eMudhra with

CAMS

3.7
Compare

National Securities Depository

3.2
Compare

Karvy Financial Services

3.8
Compare

Link Intime

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview