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eClerx Technical Support Executive Interview Questions and Answers

Updated 15 Sep 2023

eClerx Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Make sure your grammar is perfect

Round 2 - HR 

(2 Questions)

  • Q1. Previous experience
    • Add your answer
  • Q2. How to handle work load
  • Ans. 

    To handle work load effectively, prioritize tasks, delegate when possible, take breaks, and communicate with team members.

    • Prioritize tasks based on urgency and importance

    • Delegate tasks to team members if possible

    • Take short breaks to avoid burnout

    • Communicate with team members to ensure everyone is on the same page

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Previous experience
    • Add your answer
  • Q2. How to handle irate customer
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, follow up

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to address their issues

    • Follow up to ensure the problem is resolved

    • Answered by AI
    Add your answer
  • Q3. How to handle work pressure
  • Ans. 

    To handle work pressure, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.

    • Prioritize tasks based on deadlines and importance

    • Break down tasks into smaller, manageable chunks

    • Communicate with colleagues and supervisors about workload and deadlines

    • Take short breaks to recharge and refocus

    • Practice stress-relieving techniques such as deep breathing or mindfulness

    • Seek sup...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident as they confident people.

Top trending discussions

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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 20 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at SIVET College, Chennai and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

About my childhood days

Round 2 - Group Discussion 

Tell about advantage and disadvantage of social media

Round 3 - HR 

(2 Questions)

  • Q1. Tell about any entrepreneur
  • Ans. 

    Elon Musk is a well-known entrepreneur who founded companies like Tesla and SpaceX.

    • Founded Tesla, a leading electric car company

    • Founded SpaceX, a private aerospace manufacturer and space transportation company

    • Co-founded PayPal, an online payment system

    • Founded The Boring Company, focused on tunnel construction

    • Founded Neuralink, a neurotechnology company

    • Answered by AI
    Add your answer
  • Q2. What is Amazon Kindle
  • Ans. 

    Amazon Kindle is a series of e-readers designed and marketed by Amazon.

    • E-readers designed for reading e-books

    • Available in different models like Kindle Paperwhite, Kindle Oasis, etc.

    • Allows users to download and read e-books from the Amazon Kindle Store

    • Features like adjustable font sizes, built-in dictionary, and long battery life

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Watch your English fluency

Technical Support Executive Interview Questions & Answers

Mphasis user image Rohini

posted on 29 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Myself introduction,what is technical support,about project
    • Add your answer

Technical Support Executive Interview Questions & Answers

Cyient user image Anonymous

posted on 26 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Previous work experience
    • Add your answer
  • Q2. Situation depends questions
    • Add your answer

Technical Support Executive Interview Questions & Answers

DXC Technology user image Anonymous

posted on 11 Jul 2022

I applied via Recruitment Consulltant

Round 1 - Group Discussion 

Easy round, want to speak for 5 to 10 mins

Round 2 - Group Discussion 

Same as round 1. They check our grammatical mistake

Round 3 - Operational round 

(1 Question)

  • Q1. I did not select for this round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication to the rounds

Technical Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 4 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the ctc expectations
  • Ans. 

    The candidate's expected salary package

    • Research industry standards for similar roles

    • Consider your experience, skills, and qualifications

    • Negotiate based on the job responsibilities and benefits offered

    • Answered by AI
    Add your answer
  • Q2. Why are u looking for switch the job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Technical Support Executive Interview Questions & Answers

Mphasis user image Anonymous

posted on 20 Jan 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Good communication skill
    • Add your answer
  • Q2. How many years experience u you have
    • Add your answer
  • Q3. What is your education
    • Add your answer
  • Q4. Did like to joine immediately
    • Add your answer
  • Q5. Which company did u worked
    • Add your answer
  • Q6. What is expected salary
    • Add your answer
  • Q7. Nothing madam company standard
    • Add your answer
  • Q8. What is yours typing speed
    • Add your answer
  • Q9. What about your family member
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill knowledge in computer skill like word msoffice exccell sheet

Technical Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 26 May 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to techinical performance we do.?
  • Ans. 

    Technical performance can be improved by optimizing hardware and software, monitoring system performance, and implementing best practices.

    • Optimize hardware by upgrading components or replacing outdated equipment

    • Optimize software by updating to the latest version and removing unnecessary programs

    • Monitor system performance using tools like Task Manager or Performance Monitor

    • Implement best practices such as regular mainte...

    • Answered by AI
    Add your answer
  • Q2. Who is Technical supportive ?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Technical Support Executive interview:
  • Business Development
Interview preparation tips for other job seekers - Please select me for your company sales and supportive executive

Technical Support Executive Interview Questions & Answers

Mphasis user image Anonymous

posted on 2 Jul 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. The last round was one to one round and the official who took my interview was very professional and well aware of the field.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The firm was really good and I work for HP (client) as technical support executive. My manager and HR team were very professional and guided me whenever necessary.

Technical Support Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 2 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introducation Previous experience Product knowledge Expectations of salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking
More about working at eClerx

eClerx Interview FAQs

How many rounds are there in eClerx Technical Support Executive interview?
eClerx interview process usually has 4 rounds. The most common rounds in the eClerx interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in eClerx Technical Support Executive interview?

Some of the top questions asked at the eClerx Technical Support Executive interview -

  1. How to handle work l...read more
  2. How to handle irate custo...read more
  3. How to handle work press...read more

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eClerx Technical Support Executive Salary
based on 13 salaries
₹2.2 L/yr - ₹4.2 L/yr
13% less than the average Technical Support Executive Salary in India
View more details

eClerx Technical Support Executive Reviews and Ratings

based on 5 reviews

3.5/5

Rating in categories

3.3

Skill development

2.2

Work-Life balance

3.3

Salary & Benefits

4.2

Job Security

4.2

Company culture

1.8

Promotions/Appraisal

3.6

Work Satisfaction

Explore 5 Reviews and Ratings
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