EaseMyTrip.com Customer Care Executive Interview Questions and Answers

Q1. Why should we hire you?
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Customer related case study nothing very serious. Situation based

Q1. Asked questions About the company and how you are ideal person for the company
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Q2. They have asked about your education and then about company
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Q1. Skills of current company
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Q2. Language test and communication skills
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Q1. Tell me about basic introductions
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Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
• Start by greeting the person, such as 'Hello' or 'Hi'

• Provide your name, such as 'My name is John'

• Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

• End with a question or statement to continue the conversation, like 'How can I
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Q2. Tell me about inhand salary
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Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
• Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

• It is different from the gross salary, which is the total amount before deductions.

• Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

• Empl...read more
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Q1. Brief introduction
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Q2. Tell me about family backgrounds
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My family background is diverse and includes a mix of cultures and traditions.
• My family consists of members from different cultural backgrounds.

• We celebrate various holidays and traditions from different cultures.

• Family gatherings often involve a blend of different cuisines and customs.
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Q3. Why you want to join this company
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I am impressed by the company's reputation for excellent customer service and innovative solutions.
• Company's reputation for excellent customer service

• Innovative solutions offered by the company

• Opportunity for growth and development in the company
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Q1. Tell me about yourself
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Q1. Tell me something about yourself Why should we hire you? New skill you have learned Why you want to join us?
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Q2. All above questions shared
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Q1. Introduction, qualification, Experience
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Q1. They asked about accounting, IND AS , IFRS, Revenue recognition
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Q1. Salary and perk’s discussion , Negotaiation
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