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EaseMyTrip.com Customer Care Executive Interview Questions and Answers

Updated 1 Dec 2024

EaseMyTrip.com Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

A mixture of logical and grammatical questions.

Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to apply for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't fear interviewers are people they are not going to eat you.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction has been given first in first round

Interview Preparation Tips

Interview preparation tips for other job seekers - Was good

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Customer related case study nothing very serious. Situation based

Round 3 - HR 

(2 Questions)

  • Q1. Asked questions About the company and how you are ideal person for the company
  • Q2. They have asked about your education and then about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...improve your skills as much as you can.... communication skilla are important

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Skills of current company
  • Q2. Language test and communication skills

Interview Preparation Tips

Topics to prepare for Oyo Rooms Senior Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Hdhdjdhdhdbhdbdhxhxbdhdjdndjjdbdjdjbdhdhdhdhjdhdhhdhd
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about basic introductions
  • Ans. 

    Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.

    • Start by greeting the person, such as 'Hello' or 'Hi'

    • Provide your name, such as 'My name is John'

    • Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

    • End with a question or statement to continue the conversation, like 'How can I

  • Answered by AI
  • Q2. Tell me about inhand salary
  • Ans. 

    Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.

    • Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

    • It is different from the gross salary, which is the total amount before deductions.

    • Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

    • Empl...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Brief introduction
  • Q2. Tell me about family backgrounds
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family consists of members from different cultural backgrounds.

    • We celebrate various holidays and traditions from different cultures.

    • Family gatherings often involve a blend of different cuisines and customs.

  • Answered by AI
  • Q3. Why you want to join this company
  • Ans. 

    I am impressed by the company's reputation for excellent customer service and innovative solutions.

    • Company's reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity for growth and development in the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it.good environment

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - They will hire you,need not to worry
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself Why should we hire you? New skill you have learned Why you want to join us?
  • Q2. All above questions shared

Interview Preparation Tips

Interview preparation tips for other job seekers - New organisation for me….going to work soon. Will share my experience after joining

I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction, qualification, Experience
Round 2 - Technical 

(1 Question)

  • Q1. They asked about accounting, IND AS , IFRS, Revenue recognition
Round 3 - HR 

(1 Question)

  • Q1. Salary and perk’s discussion , Negotaiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything with respect to you experience and qualification

EaseMyTrip.com Interview FAQs

How many rounds are there in EaseMyTrip.com Customer Care Executive interview?
EaseMyTrip.com interview process usually has 1-2 rounds. The most common rounds in the EaseMyTrip.com interview process are Aptitude Test, One-on-one Round and HR.
How to prepare for EaseMyTrip.com Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EaseMyTrip.com. The most common topics and skills that interviewers at EaseMyTrip.com expect are voice process, Back Office, Calling, Communication Skills and Customer Complaints.

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EaseMyTrip.com Customer Care Executive Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more

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EaseMyTrip.com Customer Care Executive Salary
based on 8 salaries
₹2 L/yr - ₹3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

EaseMyTrip.com Customer Care Executive Reviews and Ratings

based on 5 reviews

3.7/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.7

Salary

4.0

Job security

3.4

Company culture

4.1

Promotions

3.3

Work satisfaction

Explore 5 Reviews and Ratings
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