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EaseMyTrip.com Customer Service Executive Interview Questions and Answers
EaseMyTrip.com Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via Campus Placement and was interviewed before Sep 2023. There were 3 interview rounds.
In group discussion hr will give a topic and in the the given topic all group members have to share their opinion one by one
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM systems and resolving technical issues
Received multiple awards for outstanding customer service performance
- Q2. Why you want to join us
- Ans.
I am passionate about providing excellent customer service and believe in the values and mission of your company.
I have a strong background in customer service and enjoy helping customers resolve their issues.
I am impressed by the positive reviews and reputation of your company in the industry.
I am excited about the opportunity to work with a team of dedicated professionals who share my passion for customer satisfactio
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM software and resolving technical issues
Received multiple awards for outstanding customer satisfaction ratings
- Q2. How to make tea
- Ans.
To make tea, boil water, add tea leaves or tea bags, let it steep, add milk and sugar if desired, strain and serve.
Boil water in a kettle or pot
Add tea leaves or tea bags to a teapot or cup
Pour the hot water over the tea leaves or tea bags and let it steep for a few minutes
Add milk and sugar to taste, if desired
Strain the tea into a cup and serve hot
Interview Preparation Tips
- Online Research
Interview questions from similar companies
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. I was asked about my past experience, basically they ll check you communication....
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself.
- Q2. What are some of your strengths and weaknesses when it comes to your work?
- Q3. Tell me about your dream/passion.
- Q4. Why do you want to join this company?
- Q5. What are your future goals?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 5 interview rounds.
(4 Questions)
- Q1. Tell me about your self
- Q2. Tell me about your family background. Why do you want to join BPO.
- Q3. What is is your salary expectation as a fresher
- Q4. Are you comfortable for shift timings.
(1 Question)
- Q1. Are you know about your job description
I have to write 3 mail as a customer care support
Some basic questions asked
Interview Preparation Tips
- Why you want to join BPO
Customer Support Executive Interview Questions & Answers
BOLD Technology Systems
Anonymous
posted on 19 Feb 2024
(4 Questions)
- Q1. Tell us about yourself
- Q2. Why did hire you
- Q3. What is your strength
- Q4. What is your weakness
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Skills communications, person management, customer handling
Providing best service to our company
I’m going to best
(1 Question)
- Q1. My experiences,last job, my last Salery , qualifications
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is the mitochondria?
- Ans.
Mitochondria are organelles found in cells that generate energy for the cell's activities.
Mitochondria are often referred to as the 'powerhouses' of the cell.
They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.
Mitochondria have their own DNA and can replicate independently within the cell.
They play a crucial role in cellular respiration, converting ...
- Q2. What Is the Antibiotics?
- Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
Interview Preparation Tips
- Pharmacy
Nishant Patle
Selected
I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. General knowledge and family background
Work details and knowledge about medicine usage
(1 Question)
- Q1. Medical terminology and store management,
Customer Support Executive Interview Questions & Answers
MagicBricks
Sunita Sharma
posted on 12 Mar 2025
Selected
I appeared for an interview in Feb 2025.
(1 Question)
- Q1. They will ask you random questions
(1 Question)
- Q1. About your qualification
(1 Question)
- Q1. About skills and Experience
Customer Service Representative Interview Questions & Answers
MagicBricks
Mamta Pradhan
posted on 12 Mar 2025
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. How would you respond to rude customers?
- Q2. How would you deal with situations that require urgency?
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EaseMyTrip.com Interviews By Designations
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EaseMyTrip.com Customer Service Executive Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
EaseMyTrip.com Customer Service Executive Reviews and Ratings
based on 34 reviews
Rating in categories
|
Senior Executive
76
salaries
|  ₹1.7 L/yr - ₹6 L/yr |
|
Software Developer
40
salaries
| ₹2.5 L/yr - ₹10 L/yr |
|
Executive
40
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
|
Team Lead
26
salaries
| ₹3.2 L/yr - ₹6.1 L/yr |
|
Softwaretest Engineer
25
salaries
| ₹2 L/yr - ₹4 L/yr |
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