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EaseMyTrip.com
Comparebased on 454 Reviews
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EaseMyTrip.com Customer Care Executive Reviews
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What employees say about EaseMyTrip.com?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
50% employees reported
Strict (9am - 6pm)
60% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
2 reviews
Jobseekers also viewed
5 reviews found
Customer Care Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
They will treat you like machine
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Tide Business Finance Platform
Thrive at work, live fully - experience balance like never before!
Customer Care Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team mates are so helpful and great in nature.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Patparganj, Delhi
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I would suggest please don't join this organisation. Poor management environment. Don't care about their staff at all.
Dislikes
Very bad experience I had faced here. They don't allow you to take your privilege/sick leaves. Always talks nonsense. Don't take your staff's advice to create better environment. Also don't worry about their customers.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Very much stressful
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employee Benefits
No additional benefits.
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Customer Care Executive
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is open to Innovation and readily adopts latest Technology I love the fact that I am a part of a team that markets reliable high quality products and has a global client base as a result I get to travel abroad base
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Manager environment is very bad he not providing any facility.
- Job security - Poor
Work Details
Generally speaking my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day today yield operation
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
I learn and i earn
Read EaseMyTrip.com Reviews based on similar designations
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Process Associate in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is very well focused on employee well being and customer satisfactions. From organizing, fitness challenges to mental health programs for everyone. They truly work on employee well being. For customer satisfactions, the organization is focused on planning different training depending on the work areas. Also, all festivals are celebrated happily within the team.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike as such
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is good and the interview is little tough to crack. However, the benefits provided by the company are good and is better than any other MNCs.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no cab facility
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Management and work culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to be like here, it's better to do labour thn this.
Dislikes
Everything, firstly they lied about rotational shifts and only provide us with night shift, they primarily hires from campus since freshers doesn't know any better about this company, they don't give any holiday even if its Sunday or independence day and the break you needed for the meal, will also not be in your control TL will decide when he want to grant you Break, come to my story we travel 500 km to Delhi just for night shift only, we work there for one month afterwards suddenly an incident occurred in my hometown so I had to leave immediately(grandfather expired) I told them about the situation but they said come to the office come to the office, they literally don't care about anything they just want to exploit the freshers, afterwards I ask them for my January but they didn't release my salary even though I mail them 20, 30 times but no reply still they are holding my January salary with no valid reason, the only mail I get from them is that come to the office, toxic office,toxic company, toxic HR , and useless service, i would suggest the freshers to not opt for this company otherwise you'll regret it just like I did....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Support Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to be liked
Dislikes
Totally toxic environment. They treat their employees like a labour. Misbehave alot .. the supervisors and the manager of flight support is worst n worst... she's always be in a favour of supervisors. Office politics are very bad here .. !! Manager never listen to the advisors always be in a support of what supervisor tells her ..she need to treat everyone equal but never ever try to understand from what situation a advisor is suffering from . I never suggest anyone to work here ... I'm leaving this company only because of office politics..!! Even though they don't allow u to go washroom and if u take a brk without permission of the supervisor straight away they complaint to ur manager..and the manager ...I hv no words for her she's the worstest....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Toxic work culture 6 days working environment in which sometimes they cancel employees 1 week off as well. They keep on changing the shift to odd timings without employees consent. They don't provide breaks and makes you work for long hours even if you want to go to washroom. In case of sone situation arises they even dont supportan employee and tell them to report the office at 102 fever i even have the proof for all that never i said never join this company as an employee or customer....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in New Delhi
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will get to learn things related to Flights and hotel bookings
Dislikes
There are 100s dislikes ,toxic work environment, if you are in flight support you will not get leaves even in diwali,holi , Tls are worst ,no growth,less salary, management is shit
- Salary - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Deputy Manager in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only benefit is that you can learn and grow your skills but again on certain departments
Dislikes
Work culture, 6 days working , never salary on time , very bad pay master, school like culture
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Noida
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will not feel you are doing job you will feel you are living a College life which means work culture is so amazing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Noida
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Hr is not supportive and will not discuss with you.
- Salary - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other EaseMyTrip.com Reviews
Executive in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like in this company
Dislikes
There is no fix time for them they any time cancelled week off even there is only one week off in a week after giving PL they are asking for adjustment in coming week salary coming always late ...there is no social or personal life if you work with this company....it directly affect the health i think no-one want to destroy their health in return of just money...some times even i extend shift to 2-4 hours a day...they told you shifts are rotational but that was half truth they change and align shift according to their convenience.....there is no meaning to share anything with manager also they also give support to their tenured executives...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sme Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is good and has a very good environment with best incentives running around the month. They offer good salary packages as well. Also, they ensure good work life balance is met throughout. I would recommend all my friends to join this organization.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There should be a cafeteria.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Head in Noida
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing! Listed company with below average mindset of promoters. Operators like Lala company like paying salary whenever it feels like. Hire and fire people on their own and use their influence and give negative feedback to industry of a candidate so that no one can hire them, and practices remained not noticeable to travel trade.
Dislikes
Zero job security as you could asked to leave any moment as per liking of management, irrespective whether vertical is doing great. Have a strange work culture to hire experienced under paid staff and then fire them over a period of time without any reasons . Managment get maximum out of new joined than fire around 01 yrs time and re-hiring process starts again. Hence they are aways opening is this company. Staff get lure considering it is a growing company and open themself of the repeat process....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Senior Graphic Designer in Ghaziabad
Full Time
Other Design Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
not good at all
Dislikes
work management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Software Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Senior MIS Executive in New Delhi
Full Time
Audit & Control Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything no job security no professional dealing.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
IOS Developer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Bad
Travel Consultant in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say there is nothing to dislike
Work Details
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Engineer in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Bad
Hotel Executive in Ghaziabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Promotions - Bad
Overall Rating
Average
- HQ - Delhi,NCT, India
- Internet
- 501-1k Employees (India)
- Public
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EaseMyTrip.com Reviews by Designations
- EaseMyTrip.com Customer Service Executive Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 EaseMyTrip.com reviews submitted by EaseMyTrip.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EaseMyTrip.com is the right company for you. 50% of employee...s reported the working days at EaseMyTrip.com as Monday to Saturday. 60% employees reported the work timings at EaseMyTrip.com as Strict timing. Read more- Home >
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