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Dr IT Group Call Center Executive Interview Questions, Process, and Tips for Experienced

Updated 27 Aug 2022

1 Dr IT Group Call Center Executive Interview Experience for Experienced

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Call Center Executive Interview Questions

user image Anonymous

posted on 27 Aug 2022

I applied via Company Website and was interviewed in Jul 2022.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. 1. self introduction ? 2. How spend ur yesterday ?
  • Q2. 3.what is customer service ? 4. what is e-commerce?
  • Q3. What do you know about shipment ?
2

One-on-one Round (2 Questions)

  • Q1. What is customer service
  • Q2. 1. What is e-commerce

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes , share advice for looking job seekers

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Ap ye job q Krna chahte h
2

One-on-one Round (5 Questions)

  • Q1. App ye job q Krna chahte h
  • Q2. Ap kaha se belong krti h
  • Q3. Apko ye job kaha se mila
  • Q4. Sara questions Hindi me
  • Q5. Ap urgent q join Krna chahte h
Interview experience
2
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Computer Software
  • Q2. Costomer Talking about this
  • Q3. Accounting , registration charges and Job
3

Technical Round (1 Question)

  • Q1. Business hi Cindi s KB
4

Technical Round (2 Questions)

  • Q1. Accounting Book
  • Q2. Din ushszu sh combo ans

I applied via Shine and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. How to answer calls?

Interview Preparation Tips

Topics to prepare for Wipro Call Center Executive interview:
  • Communication Skills
  • MS Office
Interview preparation tips for other job seekers - Do your job carefully. Be confident and si ncere.

Interview Questions

  • Q1. Tell me about yourself.. on introduction i will questions them?? Add Answer

I applied via Recruitment Consultant and was interviewed in Jul 2020.

1 Interview Round

Interview Questions

  • Q1. How can I handle to angry customer and what I reply to customers then he asked I will case you and why you will call record without my permission Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest all senior worker take interview but very normally and stick but something laughing and closely to employees because when is very Franklyn to share all thin about his mind

Center Head Interview Questions

HDFC Bank user image Anonymous

posted on 25 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024.

9 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Can you begin by introducing yourself and detailing your skills?
  • Q2. What is your impression of behavior and appearance during the interview?
2

Group Discussion Round

Why do you work for our company, and how do you assess personality?

3

Group Discussion Round

Initiate a group discussion and evaluate listening skills.

4

Coding Test Round

Begin the coding test and assess your mental strength.

5

Assignment Round

Begin the assignment and provide details about your experience with Staranth.

6

Aptitude Test Round

Start the aptitude test and check the language.

7

HR Round (2 Questions)

  • Q1. What can you tell me about yourself?
  • Q2. What skills and behaviors do you consider essential for success in this role?
8

Technical Round (2 Questions)

  • Q1. What do you think about our company?
  • Q2. What can you tell me about the goals of our company?
9

Other Round (2 Questions)

  • Q1. What do you think about our company
  • Q2. What actions do you take to promote the growth of our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am stating that hard work, smart work, and growth benefit our colony.
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Assignment Round

Related to computer assignmet

3

HR Round (1 Question)

  • Q1. Any question to need me
4

Aptitude Test Round

Any question to need me

5

Technical Round (4 Questions)

  • Q1. Add any question
  • Q2. Any shot cat keys in key words
  • Q3. Copy peast key words
  • Q4. Best commnad in php
6

Case Study Round

Add any question to me

Interview Preparation Tips

Interview preparation tips for other job seekers - Any

Call Center Agent Interview Questions

TCS user image Nischal Dassani

posted on 16 Feb 2023

Interview experience
1
Bad
Difficulty level
Easy
Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Resume based questions and checked my IDs
  • Q2. There was a lady probably the HR and a guy could be the operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through a consultancy called vibrantzz management services based from Malad w. I also got email from TCS , I spoke to lady who claimed to be from TCS. Actually, it's all fraud and I don't have much good words other than name calling and abuses for them. It is very explicit this companies don't have real work and it's all a cover to hide their real goals which even if mention here would not make a difference and to know why one should call me or email me: *****/XXXXX, but bear in mind it's not free and very very exorbitant. This companies use others to do there dirty work, if I can at all call it so. In one line, lot of, infact a majority wanted to do some work, and so they started doing it and doing it badly as they wanted to be busy with something and mind you if TCS does this imagine the country and world we exist in, it's just make believe. Don't loose heart as now you know it and they starts going down.

I applied via Naukri.com and was interviewed in Aug 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure prepared yourself if you are going to face the interview. They fellow basically CCNA, MCSA, and basic networking terminology. Also can ask for Data Centers and your designation and responsibilities. Thank You.

Skills evaluated in this interview

Dr IT Group Interview FAQs

How many rounds are there in Dr IT Group Call Center Executive interview for experienced candidates?
Dr IT Group interview process for experienced candidates usually has 2 rounds. The most common rounds in the Dr IT Group interview process for experienced candidates are One-on-one Round.
What are the top questions asked in Dr IT Group Call Center Executive interview for experienced candidates?

Some of the top questions asked at the Dr IT Group Call Center Executive interview for experienced candidates -

  1. 3.what is customer service ? 4. what is e-commer...read more
  2. What do you know about shipmen...read more
  3. What is customer serv...read more

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