Delta Hotels Interview Questions and Answers

Q1. TELL ME ABOUT OF YOURSELF
Ans. 
Experienced customer executive with a passion for delivering exceptional service and building strong relationships.
• Over 5 years of experience in customer service roles

• Skilled in resolving customer complaints and issues effectively

• Strong communication and interpersonal skills

• Proven track record of exceeding customer satisfaction goals

• Passionate about providing personalized service to each customer
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Q2. WHY DO YOU WANT THIS JOB
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I am passionate about providing excellent customer service and believe this job aligns with my skills and values.
• I have a strong background in customer service and enjoy helping others

• I am excited about the opportunity to work with a reputable company like yours

• I am confident that my communication and problem-solving skills will make me an asset to your team
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Q3. WHAT ARE YOUR STRENGTHS
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My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction

• Customer focus - always prioritize the needs and satisfaction of customers

• Adaptability - able to quickly adjust to
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Q4. WHAT ARE YOUR WEAKNESSES
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I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overthink and second-guess my decisions

• I can be too self-critical and have high expectations for myself

• I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards
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Q5. WHAT IS YOUR SALARYEXPECTATIONS
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I am looking for a competitive salary based on my experience and skills.
• Research industry standards for similar roles

• Consider cost of living in the area

• Factor in benefits and perks offered by the company

• Be prepared to negotiate based on your value to the company
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Question are based on excel

Q1. Scenario based question
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Q2. Excel based questions ( v look up )
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Q1. Resume based question
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Q2. About skills mentioned in resume
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Q1. What are directives?
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Q2. What is DI?
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Q1. The the budget of your company
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Q2. What the incentive we get
Ans. 
Incentives for Restaurant Managers include bonuses, career advancement opportunities, and employee discounts.
• Bonuses based on performance or meeting targets

• Opportunities for career advancement within the company

• Employee discounts on meals or merchandise

• Recognition and rewards for exceptional work
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Q3. What is the profit we can give to company and what we will get from the company
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The profit a restaurant manager can give to the company depends on their ability to increase revenue, control costs, and improve efficiency. In return, the manager can expect competitive salary, benefits, and opportunities for growth.
• Increasing revenue through effective marketing strategies and menu planning

• Controlling costs by managing inventory, labor, and overhead expenses

• Improving efficiency through staff training,...read more
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Q4. The first thing is environment I prefer
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Q5. Need accommodation
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Q1. Coding Question and resume based questions
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Q1. Tell me about yourself
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Q2. What is ratio analysis
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Ratio analysis is a financial tool used to evaluate a company's performance by analyzing relationships between financial variables.
• Ratio analysis involves comparing different financial ratios to assess a company's financial health and performance.

• It helps in identifying trends, strengths, weaknesses, and potential areas of improvement.

• Common ratios used in ratio analysis include liquidity ratios, profitability ratios, ...read more
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Q1. I want searching job eamrites flight catering
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Q2. When is coming punjab interviews
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Q3. I waiting for lnterview when is coming l apply for job
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Q4. I have7 years experience so want to going dubai eamrites flight catering l hope early coming interview punjab
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Q1. What is your name?
Ans. 
My name is John Smith.
• My first name is John.

• My last name is Smith.

• I go by the name John Smith.
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Q2. Your branch in college?
Ans. 
I majored in Business Administration with a focus on Operations Management.
• Studied courses like Supply Chain Management, Production Planning, and Inventory Control

• Participated in case competitions related to optimizing production processes

• Completed internships at manufacturing companies to gain hands-on experience
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Q3. What is your fathers name?
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My father's name is John Smith.
• His first name is John.

• His last name is Smith.

• He goes by the name John Smith.

• He is known as Mr. Smith in his workplace.
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Q4. Write a sql code for having
Ans. 
SQL code for having clause
• Use the HAVING clause to filter groups based on aggregate functions

• It is used with the GROUP BY clause

• Example: SELECT department, AVG(salary) FROM employees GROUP BY department HAVING AVG(salary) > 50000;
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Q5. What is the difference between where and having
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WHERE is used to filter rows before grouping or aggregating, while HAVING is used to filter groups after grouping or aggregating.
• WHERE is used with SELECT, UPDATE, DELETE statements to filter rows based on a condition

• HAVING is used with GROUP BY clause to filter groups based on a condition

• WHERE is applied before the grouping operation, while HAVING is applied after the grouping operation
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Q1. What is the ARR and what is the revper
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ARR stands for Average Room Rate, which is the average rate charged per room in a hotel. Revper stands for Revenue per Available Room, which is the total revenue generated per available room in a hotel.
• ARR is calculated by dividing the total room revenue by the total number of rooms sold.

• Revper is calculated by dividing the total room revenue by the total number of available rooms.

• ARR helps in determining the average r...read more
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Q2. Who to handle guest
Ans. 
Handling guests involves providing excellent customer service, addressing their needs and concerns, and ensuring a positive experience.
• Greet guests warmly and make them feel welcome

• Listen actively to their requests and concerns

• Provide assistance with check-in, check-out, and any other inquiries

• Handle any complaints or issues professionally and promptly

• Offer recommendations for local attractions, restaurants, and servic...read more
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