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Ixigo.com Customer Executive Interview Questions and Answers

Updated 3 Sep 2024

Ixigo.com Customer Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via AmbitionBox

Round 1 - One-on-one 

(5 Questions)

  • Q1. TELL ME ABOUT OF YOURSELF
  • Ans. 

    Experienced customer executive with a passion for delivering exceptional service and building strong relationships.

    • Over 5 years of experience in customer service roles

    • Skilled in resolving customer complaints and issues effectively

    • Strong communication and interpersonal skills

    • Proven track record of exceeding customer satisfaction goals

    • Passionate about providing personalized service to each customer

  • Answered by AI
  • Q2. WHY DO YOU WANT THIS JOB
  • Ans. 

    I am passionate about providing excellent customer service and believe this job aligns with my skills and values.

    • I have a strong background in customer service and enjoy helping others

    • I am excited about the opportunity to work with a reputable company like yours

    • I am confident that my communication and problem-solving skills will make me an asset to your team

  • Answered by AI
  • Q3. WHAT ARE YOUR STRENGTHS
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction

    • Customer focus - always prioritize the needs and satisfaction of customers

    • Adaptability - able to quickly adjust to

  • Answered by AI
  • Q4. WHAT ARE YOUR WEAKNESSES
  • Ans. 

    I tend to be overly critical of my own work, which can sometimes lead to perfectionism.

    • I have a tendency to overthink and second-guess my decisions

    • I can be too self-critical and have high expectations for myself

    • I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards

  • Answered by AI
  • Q5. WHAT IS YOUR SALARYEXPECTATIONS
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • Research industry standards for similar roles

    • Consider cost of living in the area

    • Factor in benefits and perks offered by the company

    • Be prepared to negotiate based on your value to the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Having a clear idea of your brand image can help you find the right opportunities for personal and professional development growth.
Job search platform can help you streamline your job search processes

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Asked about myself
  • Q2. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Thry taken mock call asked me to sell package

Interview Preparation Tips

Topics to prepare for Thomas Cook Sales Executive interview:
  • Holiday Packages
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your profile
  • Q2. Who is in your family
Round 2 - One-on-one 

(2 Questions)

  • Q1. Your leadership qualities
  • Q2. Will u able to handle pressure
  • Ans. 

    Yes, I thrive under pressure and use it as motivation to exceed expectations.

    • I have a proven track record of meeting and exceeding sales targets in high-pressure environments.

    • I am able to stay calm and focused under tight deadlines and challenging situations.

    • I see pressure as an opportunity to showcase my problem-solving skills and ability to think on my feet.

  • Answered by AI

I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Destination Knowledge

Round 2 - Technical 

(1 Question)

  • Q1. IATA Codes of different destination
  • Ans. 

    IATA codes are three-letter codes used to identify airports and cities.

    • IATA codes are assigned by the International Air Transport Association.

    • They are used for flight planning, ticketing, and baggage handling.

    • Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.

    • Some cities have multiple airports with different IATA codes, such as New York City (JFK

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Thomas Cook Sales Executive interview:
  • states tourism destinations, abo
  • religon,and emerging tourism opp
  • also how to generate revenue fro
  • prmote susitanable & medical tou
Interview preparation tips for other job seekers - It is not necessary every person has knowledge of IATA Codes.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer service according to you?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns.

    • It includes providing timely and accurate information about products or services.

    • Customer service also involves resolving customer issues and complaints effectively.

    • Building strong relationships with customers to ensure satisfaction and l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for a growth job then I would recommend to work as an BLS International family members, it helps you in variety ways of growing the work culture, friends zone, working environment, all the leaders were frankly and leading with professionally with lots of help from scratch... I really can't thank enough neither I could not take an opportunity to say goodbye to near and dear one's Thank you BLS international family members for molding me and making me for who I am today
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. General introduction
  • Q2. About education

Interview Questionnaire 

1 Question

  • Q1. They asked me one question.why select in this company.

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English

Round 3 - Assignment 

English writing skills

Round 4 - One-on-one 

(1 Question)

  • Q1. Introduction about self
Round 5 - HR 

(1 Question)

  • Q1. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through your resume and your previous experience.

I appeared for an interview before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self-introduction and basic knowledge of accounting terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active and read thoroughly about the organization

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic general questions to know about the candidate to know about his or herself and how he or she coordinates.
  • Q2. Tell me about yourself, family, education and why you want to join us
Round 3 - Group Discussion 

Same as in one on one round interview and salary package and designation was decided

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, speak what you know. Don't be fool. Ask queries of your's after interview.

Ixigo.com Interview FAQs

How many rounds are there in Ixigo.com Customer Executive interview?
Ixigo.com interview process usually has 1 rounds. The most common rounds in the Ixigo.com interview process are One-on-one Round.

Tell us how to improve this page.

Ixigo.com Customer Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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