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Ixigo.com
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I applied via AmbitionBox
Experienced customer executive with a passion for delivering exceptional service and building strong relationships.
Over 5 years of experience in customer service roles
Skilled in resolving customer complaints and issues effectively
Strong communication and interpersonal skills
Proven track record of exceeding customer satisfaction goals
Passionate about providing personalized service to each customer
I am passionate about providing excellent customer service and believe this job aligns with my skills and values.
I have a strong background in customer service and enjoy helping others
I am excited about the opportunity to work with a reputable company like yours
I am confident that my communication and problem-solving skills will make me an asset to your team
My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
Excellent communication skills - able to effectively communicate with customers and colleagues
Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction
Customer focus - always prioritize the needs and satisfaction of customers
Adaptability - able to quickly adjust to
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to overthink and second-guess my decisions
I can be too self-critical and have high expectations for myself
I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards
I am looking for a competitive salary based on my experience and skills.
Research industry standards for similar roles
Consider cost of living in the area
Factor in benefits and perks offered by the company
Be prepared to negotiate based on your value to the company
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.
Yes, I thrive under pressure and use it as motivation to exceed expectations.
I have a proven track record of meeting and exceeding sales targets in high-pressure environments.
I am able to stay calm and focused under tight deadlines and challenging situations.
I see pressure as an opportunity to showcase my problem-solving skills and ability to think on my feet.
I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.
Destination Knowledge
IATA codes are three-letter codes used to identify airports and cities.
IATA codes are assigned by the International Air Transport Association.
They are used for flight planning, ticketing, and baggage handling.
Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.
Some cities have multiple airports with different IATA codes, such as New York City (JFK
posted on 7 Jan 2025
I appeared for an interview before Jan 2024.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns.
It includes providing timely and accurate information about products or services.
Customer service also involves resolving customer issues and complaints effectively.
Building strong relationships with customers to ensure satisfaction and l...
posted on 19 Feb 2022
I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 5 interview rounds.
English
English writing skills
I appeared for an interview before Mar 2021.
posted on 22 Oct 2022
I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.
Same as in one on one round interview and salary package and designation was decided
based on 1 interview
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