Thomas Cook Executive Interview Questions and Answers

Q1. What is customer service according to you?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns.

• It includes providing timely and accurate information about products or services.

• Customer service also involves resolving customer issues and complaints effectively.

• Building strong relationships with customers to ensure satisfaction and l...read more
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Q1. Amadeus PNR creation
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Q2. Refund processing entries cancellation ch3ck
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Q1. Regarding the salary and shift structure
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Q1. Working process
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Practical things discussion

Q1. Previous work experience
Ans. 
I have 5 years of experience in retail management, including overseeing a team of 15 employees.
• Managed a team of 15 employees in a retail setting

• Implemented sales strategies to increase revenue

• Responsible for inventory management and ordering supplies

• Handled customer complaints and resolved issues effectively
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Leetcode asy to med problems with some apti

Q1. Define polymorphism
Ans. 
Polymorphism is the ability of a single function or method to operate on different types of data.
• Polymorphism allows objects of different classes to be treated as objects of a common superclass.

• It enables a single interface to represent multiple data types.

• Examples include method overloading and method overriding in object-oriented programming.
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Q2. Tell us about threads
Ans. 
Threads are lightweight processes within a program that can run concurrently, allowing for multitasking and improved performance.
• Threads share the same memory space within a process

• Threads can communicate with each other through shared memory or message passing

• Examples of threading libraries include pthreads in C/C++ and Java's Thread class
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Not that tough but you need to have knowledge of current affairs what is happening around in india and in world

Q1. Tell me about yourself
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Q2. Why we should hire you
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Q1. Tell me something about yourself
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Q1. Why should we hire you?
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