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DCB Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.
Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.
I would start by asking the customer about their current savings account and if they are happy with it.
Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.
I would also mention any additional perks such as online banking and mobile app access.
Final...
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
I applied via Campus Placement and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.
Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.
Listening actively to the customer's concern
Empathizing with the customer's situation
Offering solutions or alternatives to resolve the issue
Following up with the customer to ensure satisfaction
Maintaining a positive and professional demeanor throughout the interaction
I applied via Company Website and was interviewed in Feb 2021. There were 4 interview rounds.
I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.
based on 2 interviews
Interview experience
based on 1 review
Rating in categories
Relationship Manager
828
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| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
595
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Deputy Manager
404
salaries
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Sales Manager
284
salaries
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Customer Service Manager
246
salaries
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