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based on 3.1k Reviews

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DCB Bank Customer Service Associate Interview Questions and Answers

Updated 15 Aug 2021

DCB Bank Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 15 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work experience,roles and responsibilities, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and politely try to give answers for each questions be confident.

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and gave answer with smile and positive attitude.

Customer Service Associate Interview Questions & Answers

RBL Bank user image Anonymous

posted on 7 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
    • Add your answer
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.

Customer Service Associate Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 7 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. About your self
    • Add your answer
  • Q2. Experience details
    • Add your answer

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

Customer Relation Officer Interview Questions & Answers

Barclays user image Ashutosh Mahadeo Toradmal

posted on 12 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
    • Add your answer

Customer Relationship Manager Interview Questions & Answers

AU Small Finance Bank user image Anonymous

posted on 29 Sep 2022

I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About knowledge of last Job and experiance
    • Add your answer
  • Q2. About of sales knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i have 7 year total experience with sales and service

Customer Relation Officer Interview Questions & Answers

Yes Bank user image abhishek sharma

posted on 4 Dec 2021

Interview Questionnaire 

4 Questions

  • Q1. How mannage critical customer complaint
  • Ans. 

    Critical customer complaints are managed by acknowledging the issue, empathizing with the customer, investigating the problem, providing a solution, and following up.

    • Listen actively and attentively to the customer's complaint

    • Apologize for the inconvenience caused and show empathy

    • Investigate the issue and gather all necessary information

    • Provide a solution that meets the customer's needs and expectations

    • Follow up with th...

    • Answered by AI
    Add your answer
  • Q2. How to customer interaction with you
    • Add your answer
  • Q3. What is work
    • Add your answer
  • Q4. How to work as employee work for our company
    • Add your answer

Customer Care Executive Interview Questions & Answers

IDBI Bank user image Anonymous

posted on 21 Apr 2022

Round 1 - Aptitude Test 

Some basic Q about englisg grammer

Round 2 - HR 

(2 Questions)

  • Q1. Asking Q about custoner care
    • Add your answer
  • Q2. Asking Q about what is customer care inbound outbound basic Q of interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and you just need to ans basic Q all the best

Customer Relationship Manager Interview Questions & Answers

Ujjivan Small Finance Bank user image Anonymous

posted on 26 Jan 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Good connection to team members

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and better cariar, assignment,Hr,and others
Ujjivan small finance bank
More about working at DCB Bank

DCB Bank Interview FAQs

How to prepare for DCB Bank Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DCB Bank. The most common topics and skills that interviewers at DCB Bank expect are Banking, Compliance, Focus, Lead Generation and Testing.

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DCB Bank Customer Service Associate Salary
based on 19 salaries
₹2.2 L/yr - ₹4 L/yr
At par with the average Customer Service Associate Salary in India
View more details

DCB Bank Customer Service Associate Reviews and Ratings

based on 5 reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

4.1

Salary

4.1

Job security

3.6

Company culture

3.9

Promotions

3.3

Work satisfaction

Explore 5 Reviews and Ratings
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