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Croma Customer Service Specialist Interview Questions and Answers for Experienced
Updated
14 Mar 2023
2 interviews found
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Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
There will be cheak your understanding capacity.
3
HR Round (2 Questions)
- Q1. About your journey of working experience and life goal. Add Answer
- Q2. Why you want to join croma Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are want to be a part of Tata group than join and show your skills.
I applied via Naukri.com and was interviewed before May 2020.
4 Interview Rounds
Interview Questions
- Q1. How I can grow in your company
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First you prepare for interview very nicely both English and Hindi language .
Interview time give the answer perfectly what ever you prepare in your home .Some important interview questions is
1: About your self .
2: Salary expection .
3: Why you left the previous job .
4: What is your previous job role and responsibilities .
5: Tell me something about your State .
This 5 important question prepare in English and Hindi language, very nicely .Same answer apply in interview time .
Interview time give the answer perfectly what ever you prepare in your home .Some important interview questions is
1: About your self .
2: Salary expection .
3: Why you left the previous job .
4: What is your previous job role and responsibilities .
5: Tell me something about your State .
This 5 important question prepare in English and Hindi language, very nicely .Same answer apply in interview time .
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Croma?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Group Discussion Round
One should talk on the given topic for a minute
2
Aptitude Test Round
Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.
3
HR Round (2 Questions)
- Q1. Salary expectation Add Answer
- Q2. Shift timing and experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Oct 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is your 1st priority View Answers (1)
Interview Preparation Tips
Topics to prepare for Landmark Group Customer Service Executive interview:
- Employee Relations
- Employee Engagement
- Employee Grievances
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
Trending and agencies limited is engaged in trending share and securities business
3
Coding Test Round
Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name
Interview Preparation Tips
Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Monster and was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Personality oriented Add Answer
Interview Questions
- Q1. What is your 5 good qualty?
View Answers (1)
- Q2. What is your bad qualty?
Add Answer
- Q3. Aap ko hmm job kyu de?
Add Answer
- Q4. Aap ko ye job kyu chahiye?
Add Answer
I applied via Referral and was interviewed before Feb 2021.
2 Interview Rounds
1
Aptitude Test Round
General aptitude test will be conducted
2
HR Round (6 Questions)
- Q1. Where do you see yourself in 5 years? View Answers (1)
- Q2. What are your salary expectations? View Answers (1)
- Q3. What is your family background? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Tell me about yourself. View Answers (1)
- Q6. Why do you want to work with retail View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - As retail field is a sales oriented and customer experience related field, so be confident and pleasant in the interview
Croma Interview FAQs
How many rounds are there in Croma Customer Service Specialist interview for experienced candidates?
Croma interview process for experienced candidates usually has 3 rounds. The most common rounds in the Croma interview process for experienced candidates are Aptitude Test, HR and Resume Shortlist.
How to prepare for Croma Customer Service Specialist interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Communication Skills, Process Implementation, Customer Service Orientation, Interpersonal Skills and Sales.
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People are getting interviews through
based on 2 Croma interviews
Referral
Job Portal
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Croma A Tata Enterprise
Interview Questions from Similar Companies
38%
less
than the average Customer Service Specialist Salary in India
View more details
Croma Customer Service Specialist Reviews and Ratings
based on 228 reviews
Rating in categories
|
Customer Service Specialist
428
salaries
|  ₹1.3 L/yr - ₹4.6 L/yr |
|
Assistant Department Manager
360
salaries
| ₹2.3 L/yr - ₹7 L/yr |
|
Store Manager
315
salaries
| ₹4.9 L/yr - ₹15 L/yr |
|
Senior Executive
263
salaries
| ₹3.2 L/yr - ₹10 L/yr |
|
Customer Service Executive
237
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
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