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Walmart Customer Support Associate Interview Questions and Answers

Updated 4 Jul 2024

Walmart Customer Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

One should talk on the given topic for a minute

Round 2 - Aptitude Test 

Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Shift timing and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. When are those who work part time made full time?
Round 3 - One-on-one 

(1 Question)

  • Q1. How many months does it take to do part time and later full time

Interview Preparation Tips

Interview preparation tips for other job seekers - It doesn't require any skill just pass twelfth
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Customer service providers
  • Q2. Customer handling complaint
  • Q3. Customer benifits
  • Q4. Customer offers
Round 2 - Group Discussion 

Employee response and employee thinking best

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
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Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Trending and agencies limited is engaged in trending share and securities business

Round 3 - Coding Test 

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. About you experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete details about your education
And your experience

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What work did you did at your last company
  • Q2. Tell them your working process how did you did the work and completing the target

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them everything about your working experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company

I applied via Company Website and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to work for IKEA?
  • Q3. What do you know about IKEA?
  • Q4. Tell me about your family in hindi and English?
  • Q5. Tell me about your previous work experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy if you have good command over English as well hindi.

Be confident and clear whenever you face the interviwer.

Good communication skills in hindi and english is a must.

Walmart Interview FAQs

How many rounds are there in Walmart Customer Support Associate interview?
Walmart interview process usually has 3 rounds. The most common rounds in the Walmart interview process are Group Discussion, Aptitude Test and HR.

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Walmart Customer Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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