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Conneqt Business Solutions
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Conneqt Business Solutions Customercare Service Interview Questions and Answers
Conneqt Business Solutions Customercare Service Interview Experiences
1 interview found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Introduction and experience base
Interview Preparation Tips
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Interview Questionnaire
7 Questions
- Q1. Introduction
- Q2. About yourself
- Q3. Education
- Q4. Family
- Q5. Experience of work
- Ans.
I have over 5 years of experience in customer care services, handling various customer inquiries and resolving issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product information and assistance to customers
Maintained customer satisfaction and retention
Trained new customer care representatives
- Q6. What do you under stand by word insurance
- Ans.
Insurance is a financial protection against potential losses or risks.
Insurance is a contract between an individual or organization and an insurance company, where the insured pays a premium in exchange for financial protection against specified risks.
Types of insurance include health insurance, life insurance, auto insurance, and property insurance.
Insurance helps individuals and businesses manage risks by providing f...
- Q7. It was a telephonic round interview
I appeared for an interview before Nov 2016.
Interview Questionnaire
1 Question
- Q1. If any problem created in office than what is action from HR ?
- Ans.
HR will address and resolve any problems that arise in the office.
HR will investigate the issue to understand the root cause.
HR will communicate with the relevant parties involved in the problem.
HR will take necessary actions to resolve the problem and prevent it from happening again.
Examples: HR may conduct meetings, provide training, implement new policies, or take disciplinary actions.
Interview Preparation Tips
Experience: Just i am say about my self.. job ., work etc
Tips: No tips
Round: Resume Shortlist
Experience: I would to show my resume
Tips: No tips
Round: Test
Experience: I am just ask about my work and salary
Tips: Nothing
Duration: 8 hours
Total Questions: 2
Round: HR Interview
Experience: If some one misbehave with agent , or and any other issue create with team leader or manager than what help providing from HE?
Tips: Nothing
I applied via Approached by company and was interviewed before Feb 2021. There was 1 interview round.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Time management
- Q2. Your Achievements
- Q3. What would you like to do in your idle time
Interview Preparation Tips
I applied via Campus Placement and was interviewed before May 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic finance questions on Derivatives, equity bonds, capital markets, etc.
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Tell me about yourself.
(3 Questions)
- Q1. Tell me about yourself
- Q2. What is your role in previous company
- Q3. Process releted questions
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Previous work experience and educational qualifications.
- Q2. About hobbies
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
Mental ability good comnication skills what about me
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. U have the night shifts also do you accept it
- Ans. I confidently answered yes I ready to accept any shift
- Q2. What are your expectations from concentrix
- Ans. I answered nothing this is my first job first priority to learn somthing from this job and whatever will be the pay I totally accept it because I came here to learn something
Interview Preparation Tips
Conneqt Business Solutions Interview FAQs
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Conneqt Business Solutions Interviews By Designations
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Conneqt Business Solutions Customercare Service Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Care Executive
3.5k
salaries
|  ₹0.4 L/yr - ₹5 L/yr |
|
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Team Lead
1.3k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
|
Senior Customer Service Executive
919
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Associate
766
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
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