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Concentricx LLP Customer Care Executive Interview Questions and Answers for Experienced

Updated 1 Apr 2023

Concentricx LLP Customer Care Executive Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Personal details about yourself

Round 3 - HR 

(3 Questions)

  • Q1. Salery discuss and experience
  • Q2. Why you intrested in bpo
  • Q3. What is future expected
  • Ans. 

    The future is expected to be shaped by technological advancements and changing consumer behavior.

    • Technological advancements will continue to revolutionize industries and create new opportunities.

    • Consumer behavior will shift towards sustainability and ethical practices.

    • Artificial intelligence and automation will play a larger role in various industries.

    • The healthcare industry will see significant advancements in persona...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident and use simple English and keep eye contact

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. Flexibility and able to work in night shift
  • Ans. 

    I am flexible and willing to work night shifts to provide excellent customer care.

    • I am open to working night shifts to accommodate customer needs

    • I understand the importance of being flexible in a customer care role

    • I am committed to providing excellent service regardless of the shift timing

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have good articulation capabilities
Interview experience
5
Excellent
Difficulty level
-
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Assignment 

Very Good experience nice very good.

Round 2 - HR 

(1 Question)

  • Q1. Salary Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me your self
  • Q2. What the reason,to you choose this company
  • Q3. What do you know about this company
  • Q4. Which type of rool to intrest
  • Ans. 

    The question is not clear and seems to have a typo.

    • The question seems to be asking about a type of 'rool', but it is not clear what 'rool' refers to.

    • It is important to clarify the question with the interviewer to provide an accurate answer.

    • Without more context or clarification, it is difficult to provide a meaningful response.

  • Answered by AI
  • Q5. What do you do this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Assignment 

Story telling, typing, emai writhing, and repat sentences

Round 2 - One-on-one 

(1 Question)

  • Q1. What was you last job Experiance role?
  • Ans. I have work as a customer care service in tata sky. I love to help the cust attending to there problems. I have a great experience with cust.
  • Answered Anonymously
Round 3 - HR 

(3 Questions)

  • Q1. Salary questions
  • Q2. How long would you like to work with us?
  • Q3. I would like to work as a perminent.

Interview Preparation Tips

Topics to prepare for Amazon Customer Care Executive interview:
  • Good communication skills
  • MS Office
  • Email Marketing
Interview preparation tips for other job seekers - Well prepared for assessments.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Self introduction,typeing test ,hr round

Round 3 - Group Discussion 

Group discussion,hr round

Interview Preparation Tips

Topics to prepare for TCS Customer Care Executive interview:
  • Mountain
Interview preparation tips for other job seekers - A mountain is large natural rise of earth surface that usually has a summit

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to support bank related queries
  • Ans. 

    To support bank related queries, one must have a thorough knowledge of banking products and services.

    • Listen actively to the customer's query and understand their concern

    • Provide accurate and relevant information about the bank's products and services

    • Assist the customer in resolving their issue or redirect them to the appropriate department

    • Maintain a polite and professional tone throughout the conversation

    • Ensure customer...

  • Answered by AI
  • Q2. What do you consider as career growth

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went really well. I will recommend this job for freshers to start their career in Voice process for international clients

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Are u will to work anywhere in india
Round 3 - One-on-one 

(1 Question)

  • Q1. R u will to work in rotational shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume screening is important, any where in india will work with rotational ahifs
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something anout yourself
  • Q2. Why shall we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join tech mahindra
  • Q2. Why you join bpo
  • Q3. Tell me about indian education system
  • Ans. 

    Indian education system is diverse and complex, with a mix of traditional and modern methods.

    • The education system is divided into primary, secondary, and tertiary levels.

    • There is a strong emphasis on rote learning and memorization.

    • The curriculum varies depending on the state and board of education.

    • There is a growing trend towards vocational education and skill-based training.

    • Private schools and coaching centers are pop...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All not good , disappointing bhaver of HR , I am not happy because I am not think top mnc company hr doing like.

Concentricx LLP Interview FAQs

How many rounds are there in Concentricx LLP Customer Care Executive interview for experienced candidates?
Concentricx LLP interview process for experienced candidates usually has 3 rounds. The most common rounds in the Concentricx LLP interview process for experienced candidates are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Concentricx LLP Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Concentricx LLP Customer Care Executive interview for experienced candidates -

  1. What is future expec...read more
  2. Salery discuss and experie...read more

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Representative Executive
3 salaries
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₹3.5 L/yr - ₹6 L/yr

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