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Cognizant BPO Executive Interview Questions and Answers

Updated 14 Oct 2024

Cognizant BPO Executive Interview Experiences

11 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 5 interview rounds.

Round 1 - Assignment 

Conducting employee training. Customer service executives are often responsible for developing training programs for new hires. They may conduct

Round 2 - Coding Test 

Coding tests made easy! Use a programming test for skills assessment before an interview: Java, PHP, C#, JavaScript, C++, Python, SQL etc.

Round 3 - Technical 

(2 Questions)

  • Q1. Is an interview to assess your technical ability for the role, and the depth and breadth of your knowledge in your chosen field.
  • Q2. Technical interviews are common for employers recruiting for engineering, science, or software roles. Essentially it is an interview to assess your technical ability for the role, and the depth and breadth...
Round 4 - HR 

(1 Question)

  • Q1. Tell me something about yourself? · 2. What are your strengths? · 3. Why are you interested in this job? · 4. Where do you see yourself in the next 5 years?
Round 5 - One-on-one 

(1 Question)

  • Q1. One- on-one round are interviews that are in person and occur between one interviewer. the format of these interviews is typically rather straight-forward, and this style tends to be more of what applicant...
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - No interview 

(2 Questions)

  • Q1. No question anything
  • Q2. Not yet , came with bad feel
Round 2 - No interview 

(1 Question)

  • Q1. No question anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Before you go for interview in Cognizant company, pls make sure whether the interview is scheduled or not, because I got experience very badly, I traveled from Belgaum to Bengalore because of this interview. But they told in interview day very easily that "the interview scheduled is cancel hogaya, Tu aage week me aayiye madam jii". This not fair for this company. We women travel alone and got permission from everyone in family to attend the interview. I request to the company team that please update the information before one day. It will not gonna distract someone's dream.

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test is given for the individual skills and strengths and weekness of the natural inclination towards the failure in certain areas as the result

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background
  • Ans. 

    My family background is diverse and supportive, with members from various professions and backgrounds.

    • My parents are both working professionals, my father is an engineer and my mother is a teacher.

    • I have two siblings, one is studying medicine and the other is pursuing a career in finance.

    • We have a close-knit extended family with members involved in business, law, and the arts.

  • Answered by AI
  • Q2. Tell me about your self
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Proven track record of exceeding targets and KPIs

    • Skilled in managing a team and providing excellent customer service

    • Proficient in using CRM systems and other BPO tools

  • Answered by AI

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Screening 

(1 Question)

  • Q1. Self introduction background check
Round 2 - Typing Test 

(1 Question)

  • Q1. How many words type in one min
  • Ans. 

    Typing speed is measured in words per minute (WPM).

    • Typing speed varies depending on the individual's proficiency and typing technique.

    • Average typing speed for adults is around 40 words per minute.

    • Professional typists can type at speeds of 70 words per minute or more.

    • Factors such as accuracy, complexity of the text, and familiarity with the content can affect typing speed.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Self introduction and what is accounting then our original documents aadhar card he will ask me

Interview Preparation Tips

Interview preparation tips for other job seekers - I will attend the walk in interview in Cognizant but I'm selected the interview is not that much bad it's really a basic interview for me because I'm fresher

Cognizant interview questions for designations

 BPO Associate

 (3)

 BPO Analyst

 (1)

 BPO Trainer

 (1)

 BPO job

 (3)

 Transaction Processing Executive

 (1)

 Senior Process Executive Data

 (13)

 Bpo Data Entry Operator

 (4)

 Associate Voice

 (1)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 18 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Apr 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Good morning madam, Thanks a lot for giving this wonderful opportunity.Iam Pavankalyan Reddy,I belong to a beautiful place Sangareddy at telangana state which is famous for majeera dam ,I have completed bachelor's degree in osmania University and my family consists of 4 members my father is a farmer and my mother is a domestic worker and my brother is a student, My strength is iam a self motivated person that's all ab
  • Answered Anonymously
Round 2 - Assignment 

Verbal, non verbal, Aptitude questions etc

Round 3 - Telephonic Call 

(1 Question)

  • Q1. Education qualifications and about strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be patience

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 16 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your about
  • Q2. Why are link in this position

Interview Preparation Tips

Topics to prepare for Cognizant BPO Executive interview:
  • Story writing

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

25 questions about reasoning, and 25 questions about verbal communication

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self Why should we hire you Why do you want to work at our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence, prepare aptitude

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 18 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Related to BPO services

Round 3 - One-on-one 

(2 Questions)

  • Q1. About qualification
  • Q2. About my interest

Interview Preparation Tips

Interview preparation tips for other job seekers - Be enough confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

English Aptitude diagrammatic reasoning, mechanical reasoning, numerical reasoning and verbal reasoning skills.

Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Topics to prepare for Cognizant BPO Executive interview:
  • bpo non voice
Interview preparation tips for other job seekers - Preparation is important

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Simple aptitude and quantitative

Round 3 - HR 

(2 Questions)

  • Q1. Basic knowledge about BPO
  • Q2. If you are fresher, then don't worry they didn't ask you a difficult question.
  • Ans. Be bold and don't show your fear on them.
  • Answered by Mask Off

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear about the interview. mainly if you are a fresher. Just be confident while answering and say no straightly if you don't know the answer for technical questions.

I applied via Newspaper Ad and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Case Study 

About my my self

Interview Preparation Tips

Interview preparation tips for other job seekers - I fresher I'm self motivated person

Cognizant Interview FAQs

How many rounds are there in Cognizant BPO Executive interview?
Cognizant interview process usually has 2-3 rounds. The most common rounds in the Cognizant interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Cognizant BPO Executive interview?

Some of the top questions asked at the Cognizant BPO Executive interview -

  1. How many words type in one ...read more
  2. one- on-one round are interviews that are in person and occur between one inter...read more
  3. Technical interviews are common for employers recruiting for engineering, scien...read more

Tell us how to improve this page.

Cognizant BPO Executive Interview Process

based on 19 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • HR Round
View more
Cognizant BPO Executive Salary
based on 66 salaries
₹1 L/yr - ₹6.5 L/yr
21% more than the average BPO Executive Salary in India
View more details

Cognizant BPO Executive Reviews and Ratings

based on 36 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.5

Salary

4.6

Job security

4.6

Company culture

4.6

Promotions

4.5

Work satisfaction

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