CHCS Services India Pvt. Ltd. Claims Associate Interview Questions and Answers

Q1. I have cleared all the rounds in final round the manager said tht the HR will be in touch with me for documentation. I followed up with HR but no response from there end after 15 days the HR is saying she ...read more
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Q2. They asked related to process which was claims process and also related to insurance
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Q1. I have handle all the process of cashless
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Q2. Yes i can handle all the portals
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I can easily study a case paper of diagnosis

Data entry requirements and cashless claim

Q1. Self introduction
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Q2. What is insurance
Ans. 
Insurance is a financial protection against potential losses or damages.
• Insurance is a contract between an individual or entity and an insurance company.

• The individual or entity pays a premium in exchange for coverage against specific risks.

• In case of a covered loss or damage, the insurance company compensates the policyholder.

• Types of insurance include health, auto, home, life, and business insurance.

• Insurance helps i...read more
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Q1. What are your strengths and weaknesses
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Q2. Where do you see yourself in 5 years
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Q1. How do you process cliam
Ans. 
I process claims by reviewing documentation, verifying information, determining coverage, and issuing payments.
• Reviewing claim documentation for accuracy and completeness

• Verifying claimant information and policy coverage

• Determining claim eligibility and payment amounts

• Issuing payments to claimants or healthcare providers

• Maintaining accurate records of all processed claims
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Q2. How do you verify the documents
Ans. 
I verify documents by cross-referencing information, checking for authenticity, and ensuring all required details are present.
• Cross-reference information provided in the documents with internal databases or external sources

• Check for authenticity of documents through verification processes such as contacting issuing authorities or using fraud detection tools

• Ensure all required details are present and accurate, such as d...read more
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Q3. How do you check the medical reports
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