Health India Tpa Services Interview Questions and Answers

Q1. Insurance related and claim Processing (Cashless, reimbursement, finance, AR)
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Q2. Same related for my experience
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Q1. What's insurance policy and t&c and hospitality
Ans. 
Insurance policy and t&c and hospitality are all related to customer service in the insurance industry.
• Insurance policy refers to the contract between the insurer and the insured, outlining the terms and conditions of coverage.

• T&Cs (terms and conditions) are the legal requirements and limitations of the insurance policy.

• Hospitality refers to the level of service provided to customers, including communication, responsiv...read more
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Manage the team working, what's hospitality

Read for the insurances card and term and condition

Q1. Used all Insurance portal and processing the cashless and reimbursement
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Q1. For better opportunity and team lead
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Q1. I have handle all the process of cashless
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Q2. Yes i can handle all the portals
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I can easily study a case paper of diagnosis

Q1. Whats yours name
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Q2. Hr question me about my self
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Q3. What is your father name
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Q4. What is your mother name
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Q5. How member in your family
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Q6. What is your sister name
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Q7. What is your brother name
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Q8. What do the your father
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Q9. What do the your mother
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Q10. What do you the your sister
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Q11. What do you ther your brother
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Q12. Wich class your sister
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Q1. Tell me about your self
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Q2. Why you are interested in job
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Because it allows me to be part of a company culture that values teamwork
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Q3. What u are left from the previous company
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To learn something new I want to work in a new field or company I want to change my Career in to a new industry.
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Q4. What are your hobbies
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Q5. Tell us about your strength and weakness
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My strength iam always trying my best for every single opportunity even i fail but never lost hope and i try again while I do not achieve it My weakness I easily believe in anyone as we no it s not always right in every case so i trying my best improve
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Q1. Self introduction, strength, skills
Ans. My name is Shaik Afreed I'm from Hasmathpet old bowenpally Secunderabad and i have completed my graduation from KSR Degree College with 88% my strengths are Dedication towards Work, Hard working, Whiling to do work with Team with proactive attitude My Skills are I have done some Extra Courses like MS office and Type writing C, C++, Java
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Q2. Willing to do work with Rotational shifts day and night
Ans. Yes sir no problem with day and night shifts i will go as company said
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Q3. How you handle the customer
Ans. 
I handle customers with empathy, active listening, and problem-solving skills.
• Listen actively to understand the customer's needs and concerns

• Show empathy and understanding towards the customer's situation

• Offer solutions or alternatives to address the customer's issues

• Remain calm and professional, even in challenging situations

• Follow up with the customer to ensure their satisfaction

• Example: Apologize for any inconvenien...read more
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Q4. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes being attentive, empathetic, and efficient in meeting customer needs.

• Examples of good customer service include prompt responses to queries, personalized recommendations, and hassle-free returns.
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Q5. Family Background how many members in family
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Q1. Self introduction Company Knowledge
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Q1. Typing test was taken
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