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AXA Business Services Claims Analyst Interview Questions and Answers

Updated 21 Aug 2024

AXA Business Services Claims Analyst Interview Experiences

3 interviews found

Claims Analyst Interview Questions & Answers

user image Sidfortress999

posted on 18 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your strengths and weaknesses
  • Q2. Where do you see yourself in 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Just relax easy process
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why u want to join bpo instead of your main stream ?
  • Q2. What you know about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • Insurance policies have premiums, deductibles, and coverage limits.

    • Types of insurance include health, auto, home, life, and liability insurance.

    • Insurance companies use actuarial science to calculate ...

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. Tell me what is insurance in your own words don't tell Google definitions
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • It involves paying a premium to an insurance company in exchange for coverage

    • The coverage can include protection for property, health, life, and more

    • The insurance company assumes the risk of financial loss in exchange for the premium paid by the indivi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have some knowledge about insurance and AXA business services pvt ltd

Claims Analyst Interview Questions Asked at Other Companies

Q1. Tell me what is insurance in your own words don't tell Google def ... read more
Q2. How to handle customer in lack of quality of products.
asked in Xceedance
Q3. What do you know about claims?
Q4. Explian insurance Explain meaning of analysis
Q5. How we will do 11 with 3 stick
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Insurance terms.
  • Q2. How to handle customer in lack of quality of products.
  • Ans. 

    Handle customer complaints by acknowledging their concerns, offering solutions, and ensuring quality improvement.

    • Listen to the customer's concerns and empathize with their situation.

    • Apologize for the inconvenience caused and assure them that their feedback is valuable.

    • Offer solutions such as replacement, refund, or exchange depending on the situation.

    • Ensure quality improvement by investigating the root cause of the iss...

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Yourself and last experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Last experience and related to insurance and reinsurance
Round 3 - One-on-one 

(1 Question)

  • Q1. Critical thinking round

Interview Preparation Tips

Topics to prepare for Axa XL Claims Analyst interview:
  • Insurance
  • Reinsurance
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Explian insurance Explain meaning of analysis
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • Premiums are paid to the insurance company in exchange for coverage.

    • Analysis involves examining and evaluating data to make informed decisions.

    • Claims analysts use analysis to determine the validity o...

  • Answered by AI
  • Q2. Explian meaning of analysis
  • Ans. 

    Analysis is the process of examining data or information to draw conclusions or make decisions.

    • Analysis involves breaking down complex information into smaller parts.

    • It requires identifying patterns, relationships, and trends in the data.

    • The results of analysis can be used to make informed decisions or recommendations.

    • Examples of analysis include financial analysis, market analysis, and risk analysis.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do you process cliam
  • Ans. 

    I process claims by reviewing documentation, verifying information, determining coverage, and issuing payments.

    • Reviewing claim documentation for accuracy and completeness

    • Verifying claimant information and policy coverage

    • Determining claim eligibility and payment amounts

    • Issuing payments to claimants or healthcare providers

    • Maintaining accurate records of all processed claims

  • Answered by AI
  • Q2. How do you verify the documents
  • Ans. 

    I verify documents by cross-referencing information, checking for authenticity, and ensuring all required details are present.

    • Cross-reference information provided in the documents with internal databases or external sources

    • Check for authenticity of documents through verification processes such as contacting issuing authorities or using fraud detection tools

    • Ensure all required details are present and accurate, such as d...

  • Answered by AI
  • Q3. How do you check the medical reports
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How does the truck's radiator work?
  • Ans. 

    The truck's radiator works by cooling the engine coolant through a series of tubes and fins, dissipating heat generated by the engine.

    • The radiator is filled with coolant, usually a mixture of water and antifreeze, which absorbs heat from the engine.

    • As the hot coolant flows through the radiator, air passing over the fins helps to cool it down.

    • The cooled coolant then circulates back to the engine to absorb more heat, mai...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your technical knowledge.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Discussion on general topic

Round 3 - One-on-one 

(1 Question)

  • Q1. It was 1 hr 30 mins round consisting of Aptitude check, role play and questions regarding my previous experiences.
Round 4 - HR 

(1 Question)

  • Q1. Salary and other benefits negotiation round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and listen carefully on the questions asked. Make sure to be spontaneous and stand out in GD round. Be creative, courteous and presentable in one-on-one round. Sell yourself in HR round to get an attractive offer with benefits.

I applied via Recruitment Consultant

Interview Questionnaire 

1 Question

  • Q1. According to claims general insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Work is worship......,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Yourself and last experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Last experience and related to insurance and reinsurance
Round 3 - One-on-one 

(1 Question)

  • Q1. Critical thinking round

Interview Preparation Tips

Topics to prepare for Axa XL Claims Analyst interview:
  • Insurance
  • Reinsurance

AXA Business Services Interview FAQs

How many rounds are there in AXA Business Services Claims Analyst interview?
AXA Business Services interview process usually has 1-2 rounds. The most common rounds in the AXA Business Services interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in AXA Business Services Claims Analyst interview?

Some of the top questions asked at the AXA Business Services Claims Analyst interview -

  1. Tell me what is insurance in your own words don't tell Google definiti...read more
  2. How to handle customer in lack of quality of produc...read more
  3. What you know about insura...read more

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AXA Business Services Claims Analyst Salary
based on 37 salaries
₹2.3 L/yr - ₹4.7 L/yr
8% less than the average Claims Analyst Salary in India
View more details

AXA Business Services Claims Analyst Reviews and Ratings

based on 14 reviews

3.7/5

Rating in categories

3.0

Skill development

3.9

Work-Life balance

2.8

Salary & Benefits

3.5

Job Security

3.2

Company culture

2.9

Promotions/Appraisal

3.0

Work Satisfaction

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