Chargeback Gurus Interview Questions, Process, and Tips

Age, banking related question , recording

Q1. Self introduction in interview
Add your answer
Q2. Share your experience
Ans. 
I have 2 years of experience in customer care handling various non-voice channels.
• Handled customer queries and complaints through email, chat, and social media platforms

• Provided product information, troubleshooting assistance, and order processing support

• Maintained high customer satisfaction ratings through effective communication and problem-solving skills
Answered by AI
Add your answer

Q1. Same question asking
Add your answer
Q2. Why should we hire you
Ans. 
I am a dedicated and experienced customer care executive with excellent communication skills and a strong commitment to providing exceptional service.
• I have a proven track record of resolving customer issues efficiently and effectively.

• I am highly organized and detail-oriented, ensuring that no customer concern goes unanswered.

• I am a team player and can work well under pressure, making me a valuable asset to your custo
Answered by AI
Add your answer

Q1. Easy and basic about MySQL
Add your answer

Q1. Personality test
Add your answer

Q1. Tell me about yourself
Ans. 
I am a data-driven individual with a strong analytical mindset and a passion for problem-solving.
• Graduate student majoring in Data Science at XYZ University

• Proficient in programming languages such as Python, R, and SQL

• Experience with data visualization tools like Tableau and Power BI

• Completed projects involving data cleaning, analysis, and interpretation
Answered by AI
Add your answer
Q2. Plans for the future
Ans. 
I plan to continue developing my skills in data analysis and eventually pursue a career in the field.
• Further education in data analysis or related field

• Gain hands-on experience through internships or projects

• Networking with professionals in the industry

• Seeking opportunities for growth and advancement
Answered by AI
Add your answer

Simple questions with negative marks and it was easy to clear.

Q1. What iş chargeback
Ans. 
A chargeback is a transaction reversal made by a bank or credit card issuer to return funds to a consumer for disputed or fraudulent transactions.
• Chargebacks are typically initiated by the cardholder contacting their bank to dispute a transaction.

• Common reasons for chargebacks include unauthorized transactions, goods or services not received, or damaged/defective products.

• Merchants can dispute chargebacks by providing ...read more
Answered by AI
Add your answer
Q2. Whats i credit card and debit card
Ans. 
Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.
• Credit card allows users to borrow money from the card issuer up to a certain limit and pay it back later with interest.

• Debit card deducts funds directly from the user's bank account when making a purchase.

• Both cards are widely accepted for online and in-person transactions.

• Credit cards often come with re...read more
Answered by AI
Add your answer

Q1. What is chargeback
Ans. 
Chargeback is a reversal of a transaction, usually initiated by the bank or credit card issuer due to a dispute or fraudulent activity.
• Chargeback occurs when a customer disputes a transaction with their bank or credit card issuer.

• It can also happen in cases of fraud, unauthorized transactions, or merchant errors.

• The merchant may be required to provide evidence to dispute the chargeback.

• Common reasons for chargebacks in...read more
Answered by AI
Add your answer
Q2. What are credit card and debit card
Ans. 
Credit cards and debit cards are payment cards issued by financial institutions that allow users to make purchases and access funds.
• Credit cards allow users to borrow money from the card issuer up to a certain limit, which must be paid back with interest if not paid in full by the due date.

• Debit cards are linked to the user's bank account and allow for direct access to funds in the account for purchases or withdrawals.

• ...read more
Answered by AI
Add your answer