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Chargeback Gurus Process Associate Interview Questions, Process, and Tips

Updated 29 Nov 2024

Top Chargeback Gurus Process Associate Interview Questions and Answers

Chargeback Gurus Process Associate Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Simple questions with negative marks and it was easy to clear.

Round 2 - Technical 

(2 Questions)

  • Q1. What iş chargeback
  • Ans. 

    A chargeback is a transaction reversal made by a bank or credit card issuer to return funds to a consumer for disputed or fraudulent transactions.

    • Chargebacks are typically initiated by the cardholder contacting their bank to dispute a transaction.

    • Common reasons for chargebacks include unauthorized transactions, goods or services not received, or damaged/defective products.

    • Merchants can dispute chargebacks by providing ...

  • Answered by AI
  • Q2. Whats i credit card and debit card
  • Ans. 

    Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.

    • Credit card allows users to borrow money from the card issuer up to a certain limit and pay it back later with interest.

    • Debit card deducts funds directly from the user's bank account when making a purchase.

    • Both cards are widely accepted for online and in-person transactions.

    • Credit cards often come with re...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is chargeback
  • Ans. 

    Chargeback is a reversal of a transaction, usually initiated by the bank or credit card issuer due to a dispute or fraudulent activity.

    • Chargeback occurs when a customer disputes a transaction with their bank or credit card issuer.

    • It can also happen in cases of fraud, unauthorized transactions, or merchant errors.

    • The merchant may be required to provide evidence to dispute the chargeback.

    • Common reasons for chargebacks in...

  • Answered by AI
  • Q2. What are credit card and debit card
  • Ans. 

    Credit cards and debit cards are payment cards issued by financial institutions that allow users to make purchases and access funds.

    • Credit cards allow users to borrow money from the card issuer up to a certain limit, which must be paid back with interest if not paid in full by the due date.

    • Debit cards are linked to the user's bank account and allow for direct access to funds in the account for purchases or withdrawals.

    • ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

To test level of knowledgeable

Round 2 - One-on-one 

(1 Question)

  • Q1. Tellme about yourself
Round 3 - HR 

(1 Question)

  • Q1. Eager about the job

Process Associate Interview Questions Asked at Other Companies

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Q2. What are the Financial statements
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Q5. What are the 3way and 2way matches in account payable?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

AI vs Human what is best

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior Process Associate leading a team and contributing significantly to the growth of the company.

    • Continuing to excel in my role as a Process Associate

    • Taking on additional responsibilities and leadership roles within the team

    • Contributing innovative ideas to improve processes and efficiency

    • Mentoring and training new team members

    • Building strong relationships with clients and stakeholders

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Where do you work
  • Q2. What is your expectation
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was medium level easy to crack

Round 2 - Technical 

(1 Question)

  • Q1. Asked about some investment related questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Any topic we can talk

Round 3 - Technical 

(1 Question)

  • Q1. What is mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

    • Mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.

    • Investors buy shares in the mutual fund, which represent their ownership in the fund's holdings.

    • Mutual funds are managed by professional fund managers who make investment de...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell about yourself
  • Q2. Strength weakness
  • Q3. Previous company
  • Q4. Chargeback means

Interview Preparation Tips

Topics to prepare for Fiserv Process Associate interview:
  • Chargeback
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. About mutual fund and benefits that it
  • Q2. Tell me about your self
  • Q3. What expect salary and current CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience and go for this one jikkd dkdldld kskdkdkd
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - ASKING PRERVIOUS OFFICE DETAILS. 

(2 Questions)

  • Q1. Which side you have been worked previously.
  • Ans. 

    I have previously worked on the customer service side in a call center.

    • Handled customer inquiries and complaints over the phone

    • Provided product information and resolved issues

    • Maintained customer satisfaction and retention

  • Answered by AI
  • Q2. Do you have any touch in mutual fund side.
  • Ans. 

    Yes, I have experience working with mutual funds.

    • I have worked with mutual funds in my previous role as a financial analyst.

    • I am familiar with the process of investing in mutual funds and analyzing their performance.

    • I have knowledge of different types of mutual funds such as equity funds, debt funds, and hybrid funds.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice but some improvement should be needed from the management expect that everything was good.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why did u took decision to let a job
  • Ans. Because lack office system provided to me during lockdown times
  • Answered Anonymously
  • Q2. Not provided office system to work during lockdown

Interview Preparation Tips

Topics to prepare for KFintech Process Associate interview:
  • SIP
Interview preparation tips for other job seekers - Should take care by hr team for the needful of employees

Chargeback Gurus Interview FAQs

How many rounds are there in Chargeback Gurus Process Associate interview?
Chargeback Gurus interview process usually has 3 rounds. The most common rounds in the Chargeback Gurus interview process are Aptitude Test, One-on-one Round and Technical.
What are the top questions asked in Chargeback Gurus Process Associate interview?

Some of the top questions asked at the Chargeback Gurus Process Associate interview -

  1. What are credit card and debit c...read more
  2. Whats i credit card and debit c...read more
  3. What iş chargeb...read more

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Chargeback Gurus Process Associate Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more
Chargeback Gurus Process Associate Salary
based on 63 salaries
₹2 L/yr - ₹3 L/yr
16% less than the average Process Associate Salary in India
View more details

Chargeback Gurus Process Associate Reviews and Ratings

based on 6 reviews

3.7/5

Rating in categories

3.3

Skill development

3.9

Work-life balance

3.2

Salary

3.8

Job security

3.8

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 6 Reviews and Ratings
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