Capita Assistant Manager Interview Questions and Answers

Q1. Knowledge check re obligation management
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Q1. Variance analysis explanation
Ans. 
Variance analysis is a tool used to compare actual financial results to budgeted or expected results.
• It helps identify areas where actual results differ from expected results

• It involves calculating the difference between actual and expected results

• It can be used to identify trends and patterns in financial data

• It is commonly used in budgeting and forecasting

• Example: If a company budgeted $100,000 for sales revenue but ...read more
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Q2. Project driven in previous organisation
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Q1. About accounts golden rules
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Q2. About previous company invoice processing
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Q1. Handling client visit
Ans. 
Handling client visits involves preparation, professionalism, and excellent communication skills.
• Prepare the meeting room or office space in advance

• Greet the client warmly and professionally

• Listen actively to the client's needs and concerns

• Offer refreshments or amenities as appropriate

• Provide any necessary materials or information

• Follow up with a thank you note or email after the visit
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Q2. Talk about end to end process
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End to end process refers to the complete workflow from start to finish of a particular task or project.
• Identifying the initial requirements or goals

• Planning and strategizing the steps to achieve those goals

• Executing the plan

• Monitoring progress and making adjustments as needed

• Completing the task or project and evaluating the outcomes
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Q3. Reason for job change
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Q4. Better carrier opportunities
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Screening by Talent Acquisition team.

They’ve sent me a link for basic profiling test.

Some sort of personality and behavioural assessment.

Q1. Interviewed by two Sr. Directors virtually.
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Q1. Salary discussion round.
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