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Capita

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3.6

based on 2.4k Reviews

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Capita Back Office Executive Interview Questions and Answers for Freshers

Updated 30 Nov 2024

Capita Back Office Executive Interview Experiences for Freshers

1 interview found

Back Office Executive Interview Questions & Answers

user image Faisal Qureshi

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • View 1 more answer
  • Q2. Why you join this company
    • Add your answer
  • Q3. What is bpo wabd
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business operations.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • Common BPO services include customer support, technical support, data entry, and back office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activit...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic

Back Office Executive Jobs at Capita

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Interview questions from similar companies

Back Office Executive Interview Questions & Answers

FIS user image

posted on 2 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical reasoning and typing test

Round 3 - HR 

(1 Question)

  • Q1. Describe yourself, random questions about current affairs, what will you do on a very difficult day such as " its raining but you have to come to office."
    • Add your answer

Interview Preparation Tips

Topics to prepare for FIS Back Office Executive interview:
  • Languages
Interview preparation tips for other job seekers - Keep updated resume copies.
Go with clean dressup.
Keep proper documents handy or in phone.

Back Office Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 25 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Tell me about yourself..?
    • Add your answer
  • Q2. Why should you hair you
    • Add your answer
  • Q3. What is health care executive
    • Add your answer
  • Q4. Why should you join bpo
  • Ans. 

    Joining a BPO offers career growth, skill development, and a dynamic work environment with diverse opportunities.

    • Career Growth: BPOs often provide clear career paths, allowing employees to advance to supervisory or managerial roles.

    • Skill Development: Working in a BPO enhances communication, problem-solving, and customer service skills, which are valuable in any industry.

    • Dynamic Environment: BPOs operate in fast-paced s...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you 👍

Back Office Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 23 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Hu

Interview Preparation Tips

Interview preparation tips for other job seekers - Come join your favorite job Secure your future

Customer Service Executive Interview Questions & Answers

NTT Data user image

posted on 25 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Simple questions about night shifts, routine.
    • Add your answer

Senior Executive Interview Questions & Answers

Cognizant user image

posted on 13 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Engilsh, basic maths knowledge

Round 3 - HR 

(2 Questions)

  • Q1. Normally about your self introduction and work experiences
    • Add your answer
  • Q2. There ask about work experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good company. Good company for experiences

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
    • Add your answer
  • Q2. Related my previous experience
    • Add your answer
  • Q3. Stability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

Senior Executive Interview Questions & Answers

Optum Global Solutions user image

posted on 22 Jun 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Mathematics, Computers

Round 3 - One-on-one 

(1 Question)

  • Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good luck. Prepare yourself well for aptitude test.

Customer Service Executive Interview Questions & Answers

FIS user image Rishikesh Pradhan

posted on 24 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Grammar test of 20 mins , All basic grammar however the RC was complicated

Round 3 - Typing Test 

(2 Questions)

  • Q1. Checking typing speed, and asked in HR interview about family and study background
    • Add your answer
  • Q2. Told us to write about any topic that we have in mind in 200 words and then those were examined
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Poor Management , don't go to this company they treat you like slave and none will value you.

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 7 Jan 2021

Interview Questionnaire 

3 Questions

  • Q1. They asked to tell something about myself it's a general question..
    • Add your answer
  • Q2. Why did you quit your previous job
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on our necessity and need we should handle the interview situation.... All the best to all.....
More about working at Capita

Capita Interview FAQs

How many rounds are there in Capita Back Office Executive interview for freshers?
Capita interview process for freshers usually has 2 rounds. The most common rounds in the Capita interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for Capita Back Office Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Back Office, Backend, non voice, Customer Service and Back Office Operations.
What are the top questions asked in Capita Back Office Executive interview for freshers?

Some of the top questions asked at the Capita Back Office Executive interview for freshers -

  1. What is bpo w...read more
  2. What is the customer satisfacti...read more

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Capita Back Office Executive Interview Process for Freshers

based on 1 interview

Interview experience

3
  
Average
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Capita Back Office Executive Salary
based on 58 salaries
₹1.8 L/yr - ₹3.2 L/yr
16% more than the average Back Office Executive Salary in India
View more details

Capita Back Office Executive Reviews and Ratings

based on 19 reviews

4.1/5

Rating in categories

4.2

Skill development

4.1

Work-life balance

4.0

Salary

4.0

Job security

4.2

Company culture

3.5

Promotions

4.2

Work satisfaction

Explore 19 Reviews and Ratings
Back Office Executive Jobs at Capita
Back Office Executive

Bangalore / Bengaluru

0-3 Yrs

₹ 1.5-2 LPA

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Bangalore / Bengaluru

₹ 1.75-2 LPA

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