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Capita Back Office Executive Interview Questions and Answers for Freshers

Updated 30 Nov 2024

Capita Back Office Executive Interview Experiences for Freshers

1 interview found

Back Office Executive Interview Questions & Answers

user image Faisal Qureshi

posted on 28 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you join this company
  • Q3. What is bpo wabd
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business operations.

    • BPO involves outsourcing non-core business functions to specialized service providers.

    • Common BPO services include customer support, technical support, data entry, and back office operations.

    • Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activit...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic

Interview questions from similar companies

I applied via Walk-in and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe about yourself?
  • Q2. Tell me something about ghaziabad??
  • Q3. What is your most memorable day?
  • Q4. What do you know about OYO Rooms??
  • Q5. What do you know about tech mahindra, and why you want to join it?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is (1). always be confident on your answer.
(2). Make a good eye contact with Interviewer with polite communication using knowledgeable words.
(3). Siting posture should be good. Don't put your hands on the desk/table, don't show mobile/phone keep it on your pocket.
(4). When you waiting for your upcoming interview round, listen 👂what others talking about their interview rounds/questions. You can also ask them.
(5) Interviewer will warn you about night shift or 24/7 shift and other bad shift, your answer should be "I will Okay".
....Last advice, go with a great confidence and come with a positive mind if you are unable to crack it, there are millions of jobs.

I applied via Walk-in and was interviewed in Apr 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Brief explanation about myself
  • Ans. 

    I am a dedicated and detail-oriented professional with a strong background in back office operations.

    • I have experience in handling administrative tasks such as data entry, filing, and document management.

    • I am proficient in using Microsoft Office Suite and have strong organizational skills.

    • I have excellent communication skills and can work well both independently and in a team environment.

  • Answered by AI
  • Q2. Experience and education related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for immediate joining i would advise you don’t go for interview in this company because I applied before 2 months and got selected and offered but still haven’t got date of joining.
Worst experience ever specially for freshers.

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Strength and Weakness
  • Q2. Why should we hire you
  • Q3. About previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident of yourself and speak.

I applied via Campus Placement and was interviewed in Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's your schedule time daily

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about a time you made a mistake

Interview Questionnaire 

1 Question

  • Q1. Aptitudes sample questions

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. 1)Introduce your self.
  • Q2. 2)why you think you are eligable for this post?
  • Q3. What do aspect from the company.
  • Q4. How much remuneration do you aspect.
  • Q5. Why do you chosse this company?
  • Q6. Any question do you like too ask to us.

Interview Preparation Tips

Interview preparation tips for other job seekers - According to me a person must be confident .what ever he speak and never scare what ever is asked in interview.And interview is not that hard it's quite simple .
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why should we hire you?
  • Q5. Share details of your previous job.
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Familiar with word, Excel and Database application, Good command over written and spoken English vocabulary, spelling, numerical, Accountability, Timing

Interview Questionnaire 

2 Questions

  • Q1. Why you need this Job ?
  • Q2. Why Company give you this Job? Why not others ?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduced yourself
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Salary ECCEPTATON
Round 3 - HR 

(2 Questions)

  • Q1. What are strength
  • Ans. 

    My strengths include attention to detail, strong organizational skills, and ability to work efficiently under pressure.

    • Attention to detail: I have a keen eye for spotting errors and ensuring accuracy in my work.

    • Strong organizational skills: I am able to prioritize tasks, manage my time effectively, and keep track of multiple projects simultaneously.

    • Ability to work efficiently under pressure: I can remain calm and focus...

  • Answered by AI
  • Q2. And what are weakness
  • Ans. 

    One of my weaknesses is that I can be overly critical of my own work, which can sometimes lead to perfectionism.

    • I tend to be a perfectionist and spend too much time on tasks to ensure they are flawless

    • I struggle with delegating tasks to others because I want to make sure they are done correctly

    • I can be overly self-critical and dwell on mistakes instead of moving forward

  • Answered by AI

Capita Interview FAQs

How many rounds are there in Capita Back Office Executive interview for freshers?
Capita interview process for freshers usually has 2 rounds. The most common rounds in the Capita interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for Capita Back Office Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Back Office, Backend, non voice, Customer Service and Back Office Operations.
What are the top questions asked in Capita Back Office Executive interview for freshers?

Some of the top questions asked at the Capita Back Office Executive interview for freshers -

  1. What is bpo w...read more
  2. What is the customer satisfacti...read more

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Capita Back Office Executive Interview Process for Freshers

based on 1 interview

Interview experience

3
  
Average
View more
Capita Back Office Executive Salary
based on 59 salaries
₹1.9 L/yr - ₹3.2 L/yr
15% more than the average Back Office Executive Salary in India
View more details

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based on 19 reviews

4.4/5

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4.5

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4.4

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4.2

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4.3

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4.5

Company culture

3.8

Promotions

4.5

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