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Canopas Technical Support Officer Interview Questions and Answers
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Interview questions from similar companies
Cheepurupalli Joshma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Aug 2024.
2 Interview Rounds
1
Technical Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is customer support? View Answers (1)
- Q3. How do you handle an arguing customer? View Answers (1)
- Q4. How do you respond if you don't know the answer to a customers question? View Answers (1)
- Q5. What is customer satisfaction?what are the qualities of customer support executive? View Answers (1)
2
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your strengths and weaknesses? View Answers (1)
- Q3. Why do you need a job? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why do you want to join in our organisation? View Answers (1)
Anonymous
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Case Study Round
Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.
2
HR Round (5 Questions)
- Q1. What is ir strength s View Answers (1)
- Q2. Tell me about ur life Add Answer
- Q3. What kind of role do u want View Answers (1)
- Q4. What is ur qualification Add Answer
- Q5. Are you intrested ratational shifts View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Communication skills
Convencing with customer
Kushagra Pandey
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Name & bio & education Add Answer
- Q2. Future goals & achievements. View Answers (1)
2
Technical Round (2 Questions)
- Q1. What is dhcp ? View Answers (1)
- Q2. How to boot a new laptop View Answers (1)
3
Technical Round (2 Questions)
- Q1. Networking question about class a - e Add Answer
- Q2. Tricky question about topology Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack
Skills evaluated in this interview
Rajeswari Goli
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Which application you use to contact with user? Add Answer
- Q2. How to password reset in active directory? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Aptitude Test Round
It was Easy to medium . overall good
2
Coding Test Round
It was Medium to tough level
3
One-on-one Round (2 Questions)
- Q1. What is fifo lifo Add Answer
- Q2. Whole data structure concepts Add Answer
4
HR Round (2 Questions)
- Q1. What do you want to change in this country if you get a chance Add Answer
- Q2. I don't remember Add Answer
Sonali Dhawale
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Oct 2024.
2 Interview Rounds
1
Aptitude Test Round
First Round was assessment test round, Which includes English + Cognitive questions
2
Technical Round (1 Question)
- Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Communication round Round (1 Question)
- Q1. Brief self introduction Add Answer
2
Technical Round (1 Question)
- Q1. For fresher, How do you troubleshoot when user is getting a blue screen error? Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself View Answers (2)
- Q2. Previous experience related Add Answer
2
One-on-one Round (2 Questions)
- Q1. Previous experience related Add Answer
- Q2. About yourself and previous work related Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. VPN , Explain in terms of IT? View Answers (1)
- Q2. How to resolve the issue of a computer while turn on? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare some basics of Technical Support.
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
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