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Call Center International

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4.4

based on 44 Reviews

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Call Center International Telecaller Interview Questions and Answers

Updated 5 May 2022

Call Center International Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 5 May 2022

I appeared for an interview in Apr 2022.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best 💯👍
And 🙏 aap apna kaam honestly se krte rhe

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Interview Tips & Stories
6d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Telecaller Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - R u aware abt the company.he might give u one topic to tell u to share ur view on the topic

Telecaller Interview Questions & Answers

HGS user image Anonymous

posted on 8 Apr 2021

Interview Questionnaire 

3 Questions

  • Q1. How to manage a cutomer who is not happy
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, and follow up.

    • Listen actively to their complaints and let them vent their frustrations.

    • Empathize with their situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and build t...

    • Answered by AI
    Add your answer
  • Q2. How to manage multiple caller at a time
  • Ans. 

    To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.

    • Prioritize calls based on urgency and importance

    • Use call scripts to ensure consistency and efficiency

    • Utilize call center software to manage and track calls

    • Train telecallers to handle multiple calls simultaneously

    • Take breaks to avoid burnout and maintain focus

    • Answered by AI
    Add your answer
  • Q3. What you do if some one force you to help out of call
    • Add your answer

Telecaller Interview Questions & Answers

Teleperformance user image

posted on 17 Jul 2022

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your answer which helps you to clear any interview

Telecaller Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 Mar 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Teleperformance Telecaller interview:
  • direct marketing
  • Finance
  • Banking Operations
Interview preparation tips for other job seekers - always Learn new skills
Job search like it's your job.
Know yourself and what you want. ...
Pump yourself up and stay positive.

Telecaller Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Teleperformance Telecaller interview:
  • Hr Fresher
Interview preparation tips for other job seekers - I want to learn and explore things in sector bpo give me experience about social as well as technical field .i want to growin this sector and it help me lot in learning things and technology

Telecaller Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 12 May 2023

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - I have applied for this job.

Telecaller Interview Questions & Answers

Tech Mahindra user image MD MERAJ

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Telecaller Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Jun 2022

I applied via Apna Jobs and was interviewed in May 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - After qualified they informing due to my mother tongue is problem

Telecaller Interview Questions & Answers

Teleperformance user image Bothaina Essam

posted on 22 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed before Mar 2023. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for Teleperformance Telecaller interview:
  • self confidence
  • self strength
More about working at Call Center International

Call Center International Interview FAQs

How many rounds are there in Call Center International Telecaller interview?
Call Center International interview process usually has 1 rounds. The most common rounds in the Call Center International interview process are One-on-one Round.

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Call Center International Telecaller Salary
based on 4 salaries
₹1.9 L/yr - ₹3 L/yr
32% more than the average Telecaller Salary in India
View more details

Call Center International Telecaller Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

4.0

Company culture

3.0

Promotions

5.0

Work satisfaction

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